Reviews
Have purchased several cars through Dennis Ernest.
Have purchased several cars through Dennis Ernest. He has always been responsive, honest, and professional in every way. I trust him and would always be my first choice with whom I would want to purchase a vehicle.
Have purchased several cars through Dennis Ernest.
Have purchased several cars through Dennis Ernest. He has always been responsive, honest, and professional in every way. I trust him and would always be my first choice with whom I would want to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not happy.
Not happy. Had a 8:45 appointment for an oil change and did not get vehicle back until 11:20 for a 30-minute oil change.
Not happy.
Not happy. Had a 8:45 appointment for an oil change and did not get vehicle back until 11:20 for a 30-minute oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I had a 3 hour wait for an oil change.
I had a 3 hour wait for an oil change. I had a 9:00 appointment and didn’t get out until noon.
I had a 3 hour wait for an oil change.
I had a 3 hour wait for an oil change. I had a 9:00 appointment and didn’t get out until noon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I had a fantastic experience buying my new car and
I had a fantastic experience buying my new car and trading in my old one! From start to finish, the team made the entire process smooth, transparent, and genuinely enjoyable. They took the time to answer all my questions, made sure I felt comfortable with every step, and offered a fair trade-in value for my previous vehicle. I never felt pressured, just supported?and that's not something you find everywhere when buying a car. I'm absolutely thrilled with my new ride and grateful for the professionalism and kindness of the staff. Highly recommend!
I had a fantastic experience buying my new car and
I had a fantastic experience buying my new car and trading in my old one! From start to finish, the team made the entire process smooth, transparent, and genuinely enjoyable. They took the time to answer all my questions, made sure I felt comfortable with every step, and offered a fair trade-in value for my previous vehicle. I never felt pressured, just supported?and that's not something you find everywhere when buying a car. I'm absolutely thrilled with my new ride and grateful for the professionalism and kindness of the staff. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brett was great to work with.
Brett was great to work with. He was very knowledgeable and found the exact car we were looking for. He did an outstanding job.
Brett was great to work with.
Brett was great to work with. He was very knowledgeable and found the exact car we were looking for. He did an outstanding job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dennis is great to work with.
Dennis is great to work with. Super nice guy. He has been our sales guy for a couple vehicles, will definitely be back.
Dennis is great to work with.
Dennis is great to work with. Super nice guy. He has been our sales guy for a couple vehicles, will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We had an excellent experience with Tom Kelley BUICK GMC.
We had an excellent experience with Tom Kelley BUICK GMC. Dennis Ernest was a great salesman! He was able to answer EVERY question, and he gave me the best “tour” of my new vehicle! I left the dealership feeling very confident with all aspects of my purchase. Every employee we dealt with was extremely personable and professional. Thank you!
We had an excellent experience with Tom Kelley BUICK GMC.
We had an excellent experience with Tom Kelley BUICK GMC. Dennis Ernest was a great salesman! He was able to answer EVERY question, and he gave me the best “tour” of my new vehicle! I left the dealership feeling very confident with all aspects of my purchase. Every employee we dealt with was extremely personable and professional. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding dealership to work with.
Outstanding dealership to work with. Thanks for the people and manager for there outstanding support for my new truck.
Outstanding dealership to work with.
Outstanding dealership to work with. Thanks for the people and manager for there outstanding support for my new truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been a customer at Kelly Buick Fort Wayne for
I have been a customer at Kelly Buick Fort Wayne for years. Always get great service. From sales to finance..it was a great experience. Thank you Kelly staff for taking good care of us. My key 3 staff are Jacob in sales, Josh in finance and Kelly in service. Thanks for always taking care of our needs.
I have been a customer at Kelly Buick Fort Wayne for
I have been a customer at Kelly Buick Fort Wayne for years. Always get great service. From sales to finance..it was a great experience. Thank you Kelly staff for taking good care of us. My key 3 staff are Jacob in sales, Josh in finance and Kelly in service. Thanks for always taking care of our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Going through the deal with James Spuller and Dennis
Going through the deal with James Spuller and Dennis Ernest was a very easy and no presser experience, Could not be happier with our purchase of a 2024 Yukon. Great communication, and left no unanswered questions. Thank you very much!!!
Going through the deal with James Spuller and Dennis
Going through the deal with James Spuller and Dennis Ernest was a very easy and no presser experience, Could not be happier with our purchase of a 2024 Yukon. Great communication, and left no unanswered questions. Thank you very much!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car