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Tom Kelley Buick GMC

(1,636 reviews)
Visit Tom Kelley Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (855) 617-9651 (855) 617-9651
Used (855) 360-1409 (855) 360-1409
Service (855) 618-1531 (855) 618-1531

Inventory

See all 403 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2021.
Kelley automobile organization began on August 21 1952 with Jim Kelley Motors a Dodge dealership. In Fort Wayne "Kelley" is synonymous with automobile dealerships racing teams airplanes golf courses politics and even benevolent entities.Over the past several years the Tom Kelley dealerships have grown both in size and stature due to their reputations earned in their respective communities. Tom Kelley Buick has been the recipient of Buick's customer service "Best in Class" for many years and in 1997 was chosen as one of only two Buick Flagships in the nation.
Family owned and operated for almost 60 years!

Service center

Phone number (855) 618-1531

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,636 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kelley Buick GMC from DealerRater.

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The truck needed brakes And I feel they should have been a little better on the price

The truck needed brakes And I feel they should have been a little better on the price

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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This is my third purchase from Steve Croy the CroyBoy! I highly recommend working with him and Kelley!

This is my third purchase from Steve Croy the CroyBoy! I highly recommend working with him and Kelley!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very nice experience, everything was handled professionally! Great customer service from sales, Drew Anderson, finance manager Brian McKinley and service department!

Very nice experience, everything was handled professionally! Great customer service from sales, Drew Anderson, finance manager Brian McKinley and service department!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Our salesman, Paul Sparkman, was outstanding! We highly recommend Tom Kelley Buick - a real class act! Every detail perfectly covered!

Our salesman, Paul Sparkman, was outstanding! We highly recommend Tom Kelley Buick - a real class act! Every detail perfectly covered!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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They charge me $400.03 weeks after I bought it to tell me the camera is broke back up

They charge me $400.03 weeks after I bought it to tell me the camera is broke back up

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone was friendly and helpful throughout the entire process. My questions were answered throughout the entire process. The whole experience was smooth and stress free.

Everyone was friendly and helpful throughout the entire process. My questions were answered throughout the entire process. The whole experience was smooth and stress free.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I've leased through Kelly before for many years. This is my 10 vehicle through them.

I've leased through Kelly before for many years. This is my 10 vehicle through them.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Friendly and very informal and patient Excellent communication text and phone calls Selection of vehicles was Excellent

Friendly and very informal and patient Excellent communication text and phone calls Selection of vehicles was Excellent

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent All the people were extremely helpful and nice from start to finish. seamless process could not have been any better.

Excellent All the people were extremely helpful and nice from start to finish. seamless process could not have been any better.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very knowledgeable and always helpful when we look for our next vehicles. They make the process smooth and easy.

Very knowledgeable and always helpful when we look for our next vehicles. They make the process smooth and easy.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 1636 reviews

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