Tom Kelley Buick GMC

The Kelley Buick/GMC team is always knowledgeable and helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker

They always take care of me and my car. My service manager knows how to work with his customers.

We have bought several vehicles with Kelly. We consistently get a fair deal. We like working with Nathan and the others who have helped over the years.

I had my starter replaced but you couldn't find parts. I had to go across the street to buy a starter. I also think you charged me too much to replace the starter. The average price on the internet was quite a bit less.

Brought my GMC Terrain in for an oil change. It was suggested to have all my fluids flushed. I agreed and was changed about 800.00. I take the car home and the next morning after I have left there is red fluid all over my garage floor. I checked the coolant level and it was empty. I contacted the service agent and let him know the problem. He was going to have it towed but then I had no way to get home from work. I had the fluid filled and drove to the dealer. I then had to get a loner car which was a little in convenient. The next day it was repaired near the end of the day. My car should have bee been the first one taken care of that morning not later in the day. It was the coolant seal ring that was not sealing correctly. The explanation was that it was not even checked. I work at a place that has auto mechanics. Just wondering if I did not tell them what was wrong would it have been found.

The showroom is modern and shows the vehicles well and is staffed with knowledgeable sales professionals. The service advisors are excellent and keep you informed on the work being done

I was a little disappointed with my experience this time - the communication was not great. I dropped my car off in the morning 8:00am for an oil change and diagnostic for a noise, and didn't hear anything all day. I ended up calling at 3:30pm to get status and didn't get an answer on when my car would be ready until 4:15. Just felt like the communication could have been better.

Excellent service from start to finish. They worked with us to find just the right vehicle.

Courteous and friendly answered all my questions. Clean facility . Service done in a timely manner.

Clean, efficient and very friendly. Always a joy to have conversation when I come in for my service work.