Tom Kelley Buick GMC

4.8
(966 reviews)
Visit Tom Kelley Buick GMC
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (260) 797-0776 (260) 797-0776
Used (260) 797-0017 (260) 797-0017
Service (260) 797-0786 (260) 797-0786

Inventory

See all 357 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2021.
Kelley automobile organization began on August 21 1952 with Jim Kelley Motors a Dodge dealership. In Fort Wayne "Kelley" is synonymous with automobile dealerships racing teams airplanes golf courses politics and even benevolent entities.Over the past several years the Tom Kelley dealerships have grown both in size and stature due to their reputations earned in their respective communities. Tom Kelley Buick has been the recipient of Buick's customer service "Best in Class" for many years and in 1997 was chosen as one of only two Buick Flagships in the nation.
Family owned and operated for almost 60 years!

Service center

Phone number (260) 797-0786

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

4.8
(966 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Kelley Buick GMC from DealerRater.

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5.0

pjgannon3@frontier.com

Service is always done promptly and correctly. I purchased this car from Kelley dealership after leasing it for 3 years.

5.0

pjgannon3@frontier.com

Service is always done promptly and correctly. I purchased this car from Kelley dealership after leasing it for 3 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Paul. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Payton was an extremely nice sales agent and Jo’s in

Payton was an extremely nice sales agent and Jo’s in finance answered all my questions. It was a positive experience and I would recommend this dealership.

5.0

Payton was an extremely nice sales agent and Jo’s in

Payton was an extremely nice sales agent and Jo’s in finance answered all my questions. It was a positive experience and I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Loved working with Brett, he was very professional when

Loved working with Brett, he was very professional when he sold us a car. Did not feel pushed into the deal at all! Had a wonderful experience!

5.0

Loved working with Brett, he was very professional when

Loved working with Brett, he was very professional when he sold us a car. Did not feel pushed into the deal at all! Had a wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sam, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Brett was such a great help!

Brett was such a great help! Would definitely recommend. He helped me figure out the best deal, in a very kind and helpful manner.

5.0

Brett was such a great help!

Brett was such a great help! Would definitely recommend. He helped me figure out the best deal, in a very kind and helpful manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback, JoeSmith. We're happy to hear that you had a positive experience and were able to find a great deal on the vehicle you wanted. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Christina G.

Christina G. and Stephanie H. were great in helping us pick out a vehicle. And searching until they found one with our exact specifications. And Max the product specialist patiently explained how everything in the car works and answered all questions.

5.0

Christina G.

Christina G. and Stephanie H. were great in helping us pick out a vehicle. And searching until they found one with our exact specifications. And Max the product specialist patiently explained how everything in the car works and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Our salesman Kenny Erhard did a great job helping us find

Our salesman Kenny Erhard did a great job helping us find the right vehicle at the right price. Kenny was very professional and extremely helpful thru the entire process.

5.0

Our salesman Kenny Erhard did a great job helping us find

Our salesman Kenny Erhard did a great job helping us find the right vehicle at the right price. Kenny was very professional and extremely helpful thru the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review, Mark. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the right vehicle at the right price. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Kenny was fantastic, he made the entire sales process a

Kenny was fantastic, he made the entire sales process a breeze. You couldn't ask for a person to help you navigate your purchase!

5.0

Kenny was fantastic, he made the entire sales process a

Kenny was fantastic, he made the entire sales process a breeze. You couldn't ask for a person to help you navigate your purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. We are sincerely grateful for your business! Sincerely, The Tom Kelley Buick GMC Team!

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5.0

What a fantastic experience!

Nathan Kinder was a fantastic salesman to deal with. We've bought plenty of vehicles and this was the smoothest process we've ever experienced. Jeff and Jennifer

5.0

What a fantastic experience!

Nathan Kinder was a fantastic salesman to deal with. We've bought plenty of vehicles and this was the smoothest process we've ever experienced. Jeff and Jennifer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team, Jeff and Jennifer! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Working with Reece was great.

Working with Reece was great. I bought this car online with no surprises when I showed up.

5.0

Working with Reece was great.

Working with Reece was great. I bought this car online with no surprises when I showed up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your feedback, Lori. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Tom Kelley Buick GMC Team!

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5.0

Tom Kelly Buick Gmc

I have been looking for a good used vehicle to replace my car with that had low mileage and at a great price. Tom Kelly Buick had a great looking 2022 GMC terrain with low mileage and a great price. I was very impressed with Christine the salesperson that I dealt with. She went above and beyond to get me what I wanted.

5.0

Tom Kelly Buick Gmc

I have been looking for a good used vehicle to replace my car with that had low mileage and at a great price. Tom Kelly Buick had a great looking 2022 GMC terrain with low mileage and a great price. I was very impressed with Christine the salesperson that I dealt with. She went above and beyond to get me what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Terry, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Christine went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Tom Kelley Buick GMC Team!

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