Reviews
Bought 2020terrain
Great place great service great price great sales associate. Never have problem getting in for service and really appreciate the free car washes offered! Wouldn’t buy from any other dealer now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, The Tom Kelley Buick GMC Team!
Buyer
Dennis Waybright got me in a new 2021 Acadia. Sure did appreciate all his help. He was very polite and easy to work with. Thanks Dennis
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else. Sincerely, The Tom Kelley Buick GMC Team!
I was very pleased with this dealer and Denny Waybright...
I was very pleased with this dealer and Denny Waybright my salesman. The whole process was easy and efficient and I was treated like a VIP
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Tom Kelley Buick GMC Team!
We were greeted by Logan in the parking lot as he was...
We were greeted by Logan in the parking lot as he was moving another vehicle..Very kind and courteous..was very helpful and knowledgeable..dealership very clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Logan was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Tom Kelley Buick GMC Team!
Patient and Understanding
Purchased a vehicle at Tom Kelley Buick GMC. Very friendly people at Kelley's. Thank you Logan Choka and Nick Gates for all your patience and help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Tom Kelley Buick GMC Team!
Above and beyond
Kelley auto, specifically Stephanie and Dennis at the GMC dealer have been wonderful to work with. They have been very helpful, honest and kind through the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Tom Kelley Buick GMC Team!
Friendly and helpful!
Dennis Ernest is always super helpful and friendly! He tries his hardest to get you the best deal and go over all your options. Very trustworthy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!
Sales and Leasing Professional
Dennis Waybright was great to work with from Kelley’s in Fort Wayne. He was very informative about the vehicle and the options I had to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Tom Kelley Buick GMC Team!
Excellent Experience
Big thank you to Roger Ahr, Kevin Smith, Mike Hamilton, and Tom Kelley detailers!! Great service all around. I’m very impressed with the Tom Kelley Buick dealership. Thanks again for an excellent experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Tom Kelley Buick GMC Team!
Great place to buy, pricing is very clear, the staff was...
Great place to buy, pricing is very clear, the staff was very helpful knowledgeable and friendly, the facility was very clean and spacious great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Buick GMC Team!