Reviews
In December of 2025, I purchased a 2026 GMC Sierra AT4 2500 HD from Thompson Chevrolet Buick GMC from Kyle Souza. It was a great buying experience that was both low-stress, and no pressure, where I received a fair price and have enjoyed the vehicle immensely. I Recently received a promotional sale email and purchased a truck bed cover, which I scheduled for installation last Thursday. Making the appointment was easy, and I couldn't be happier with the installation and the quality of the product purchased.
In December of 2025, I purchased a 2026 GMC Sierra AT4 2500 HD from Thompson Chevrolet Buick GMC from Kyle Souza. It was a great buying experience that was both low-stress, and no pressure, where I received a fair price and have enjoyed the vehicle immensely. I Recently received a promotional sale email and purchased a truck bed cover, which I scheduled for installation last Thursday. Making the appointment was easy, and I couldn't be happier with the installation and the quality of the product purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Kevin! I’m thrilled to hear that you had a great buying experience with Kyle and that you’re enjoying your 2026 GMC Sierra AT4 2500 HD. It’s fantastic to know that the truck bed cover installation went smoothly and met your expectations. I appreciate your feedback, and we look forward to assisting you again at Thompson Chevrolet! Sincerely, Jimmy Ortiz - General Manager
I negotiated a lease with Thompson Chevrolet Buick GMC over a two‑week period. The finance manager sent me three written lease agreements, all showing the same residual value and terms. Based on these documents, I completed a credit application and scheduled a pickup appointment. After approval, the dealership informed me that the residual value they had used in all three agreements was incorrect and rescinded the deal. This occurred after my credit was pulled and after I had turned down other offers. The dealership had multiple opportunities to identify the error before sending repeated agreements and running my credit. This experience was unprofessional and caused unnecessary inconvenience.
I negotiated a lease with Thompson Chevrolet Buick GMC over a two‑week period. The finance manager sent me three written lease agreements, all showing the same residual value and terms. Based on these documents, I completed a credit application and scheduled a pickup appointment. After approval, the dealership informed me that the residual value they had used in all three agreements was incorrect and rescinded the deal. This occurred after my credit was pulled and after I had turned down other offers. The dealership had multiple opportunities to identify the error before sending repeated agreements and running my credit. This experience was unprofessional and caused unnecessary inconvenience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Amin, Thank you for your feedback. I want to sincerely apologize for the confusion and frustration this situation has caused. After reviewing the situation internally, we found that the original payment quoted was based on an error in the lease structure, which unfortunately we are not able to match once corrected. However, we will absolutely honor the original discounted vehicle price that was offered. We apologize for the confusion and appreciate your understanding. Kind regards, Ray Salinas
This is a great company to buy a car from and thanks for the gift.
This is a great company to buy a car from and thanks for the gift.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Richard! I'm thrilled to hear that you had a great experience with us at Thompson Chevrolet Buick GMC. I appreciate your support, and we hope to see you again soon for your next car purchase! Sincerely, Jimmy Ortiz - General Manager
Love this dealership. They all took excellent care of me. Carlos is a great salesman. Always does his best to work. A great salesman and has always treated me like family.
Love this dealership. They all took excellent care of me. Carlos is a great salesman. Always does his best to work. A great salesman and has always treated me like family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review, Joshua! I'm thrilled to hear that you had a great experience with us at Thompson Chevrolet Buick GMC [Patterson, CA]. It's fantastic to know that Carlos made you feel like family and took excellent care of you. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jimmy Ortiz - General Manager
As always, this place is the best. Their personal are the best!!! service area is great Thank you Laura for always explaining everything and helping us
As always, this place is the best. Their personal are the best!!! service area is great Thank you Laura for always explaining everything and helping us
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Norma! I appreciate your feedback about Thompson Chevrolet Buick GMC [Patterson, CA] and our team. I'm glad that Laura provided excellent service and explained everything to your satisfaction. We look forward to welcoming you back again soon. Sincerely, Jimmy Ortiz - General Manager
Well organized and have a great selection of vehicles. And super helpful employees
Well organized and have a great selection of vehicles. And super helpful employees
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Thompson Chevrolet Buick GMC [Patterson, CA] was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jimmy Ortiz - General Manager
They took my car in and told me they probably couldn?t get to it until Friday and it was done on Wednesday! I took it in on a Monday! They got it fixed early and I was picking it up early! Car runs great!
They took my car in and told me they probably couldn?t get to it until Friday and it was done on Wednesday! I took it in on a Monday! They got it fixed early and I was picking it up early! Car runs great!
- Customer service
- 3.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Mcclary, Carol. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, Jimmy Ortiz - General Manager
Thompson Chevrolet was awesome. set my expectations with time and kept that time. had a nice facility to wait with coffee and snacks. Everybody had smiles. I will be back again t have my car serviced here from ow on. Be Blessed.
Thompson Chevrolet was awesome. set my expectations with time and kept that time. had a nice facility to wait with coffee and snacks. Everybody had smiles. I will be back again t have my car serviced here from ow on. Be Blessed.
- Customer service
- 5.0
- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Jimmy Ortiz - General Manager
Not giving a 5 start only because of the excess spillage and not properly cleaning up the def.
Not giving a 5 start only because of the excess spillage and not properly cleaning up the def.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 3.0
- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’ve purchased cars here for many years. It’s always predictable... good service , nice people, attention to detail and competitive pricing . Will always come back :)
I’ve purchased cars here for many years. It’s always predictable... good service , nice people, attention to detail and competitive pricing . Will always come back :)
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase