Read reviews that mention:
helpful man put air in car. Service dept to busy to answer questions was short of staff people and unable to answer my questions I had on oil changes
Had my oil changed and in and out great dealer exceptional people. Everything GREAT
The customer service was awesome. The manager went above and behind to get my truck fixed and running.
I have always had excellent experiences at Haley?s Buick/GMC on Midlothian Turnpike in Richmond, VA since I purchased my 2014 Buick Encore there. The purchasing... process was painless and straight forward. I got a very good deal on a new 2014 Buick Encore purchased in February of 2015. Bruce Harris was my sales person and he always treated me with respect and honesty, plus he has been very attentive since the initial sale. With subsequent visits to the dealership, whether for routine maintenance or repairs, I have always been very pleased. I am always in and out of there much earlier than their estimated time and everyone is respectful and polite. The waiting area is comfortable and clean, plus they keep the coffee hot and plentiful! I will ALWAYS shop at Haley?s Midlothian, hands down!
Great response to my concerns. Great service also.
Please commend Tom, my usual point of contact assigned to taking care of me when I come to Haley! He is amazing, kind, EXTREMELY HARD WORKING and will... go out of his way to help! There are so many times when I notice that he never gets to his lunch. His customer service ethic is A !! We need more "Toms" in the world!! Please treat him to a nice lunch or dinner out or anything to brighten HIS day!!
Alex Jackson in the service department was outstanding in customer service and satisfaction. Due to his good job I would recommend the Haley Buick-GMC... service department to all of my friends. .
My review is every time I take my car in for repair I receive professionalism and excellent service.
Very professional service and cordial staff from arrival to driving away.
I took my car in for repairs because the check engine light came on. It was determined that the water pump had gone bad and needed to be repaired. and... this would take a long period of time. I explained to clerk that I needed my car because I had to pick my son up from work and I had an early morning appointment. She estimated that my car would not be ready until the next day that I would be provided a rental car.