Haley Buick GMC - Midlothian

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    November 9, 2019

    helpful man put air in car. Service dept to busy to answer questions was short of staff people and unable to answer my questions I had on oil changes

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 9, 2019

    Had my oil changed and in and out great dealer exceptional people. Everything GREAT

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2019

    The customer service was awesome. The manager went above and behind to get my truck fixed and running.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2019

    I have always had excellent experiences at Haley?s Buick/GMC on Midlothian Turnpike in Richmond, VA since I purchased my 2014 Buick Encore there. The purchasing... process was painless and straight forward. I got a very good deal on a new 2014 Buick Encore purchased in February of 2015. Bruce Harris was my sales person and he always treated me with respect and honesty, plus he has been very attentive since the initial sale. With subsequent visits to the dealership, whether for routine maintenance or repairs, I have always been very pleased. I am always in and out of there much earlier than their estimated time and everyone is respectful and polite. The waiting area is comfortable and clean, plus they keep the coffee hot and plentiful! I will ALWAYS shop at Haley?s Midlothian, hands down!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 26, 2019

    Great response to my concerns. Great service also.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 10, 2019

    Please commend Tom, my usual point of contact assigned to taking care of me when I come to Haley! He is amazing, kind, EXTREMELY HARD WORKING and will... go out of his way to help! There are so many times when I notice that he never gets to his lunch. His customer service ethic is A !! We need more "Toms" in the world!! Please treat him to a nice lunch or dinner out or anything to brighten HIS day!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2019

    Alex Jackson in the service department was outstanding in customer service and satisfaction. Due to his good job I would recommend the Haley Buick-GMC... service department to all of my friends. .

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2019

    My review is every time I take my car in for repair I receive professionalism and excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 12, 2019

    Very professional service and cordial staff from arrival to driving away.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2019

    I took my car in for repairs because the check engine light came on. It was determined that the water pump had gone bad and needed to be repaired. and... this would take a long period of time. I explained to clerk that I needed my car because I had to pick my son up from work and I had an early morning appointment. She estimated that my car would not be ready until the next day that I would be provided a rental car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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