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Whitten Brothers Mazda

(199 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 348-8130 (888) 348-8130
Used (866) 539-1753 (866) 539-1753
Service (866) 556-7743 (866) 556-7743

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Whitten Brothers Mazda from DealerRater.

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My salesperson, Jeff, was easy to work with.

My salesperson, Jeff, was easy to work with. He understood and respected my preferences. The buying process went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at Whitten reaffirmed what a buying experience

The team at Whitten reaffirmed what a buying experience should be. It was an easy no-pressure experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

JB, our salesperson, was so easy to deal with and

JB, our salesperson, was so easy to deal with and everyone was helpful and friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They are well respected people.

They are well respected people. Everything done on time, and they explained what they done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy to set up appt.

Easy to set up appt. Comms easy with text. Like video of service done and being able to pay before pickup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was thorough, swift, and accurate.

The service was thorough, swift, and accurate. The people are kind and pleasant. I was very pleased with the service all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service manager doesn't return calls, took a month to get

Service manager doesn't return calls, took a month to get some recall work done on my vehicle. Vehicle has been returned dirty on occasion, basically high prices for low quality work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a very good experience with JB as my salesman.

I had a very good experience with JB as my salesman. He took time to listen to what my needs were. He encouraged me to drive the cars I had researched and suggested cars that I had not considered, but that might fit my needs. In the end, I chose a CX5 which I had not originally looked at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall, we had an A++ experience purchasing a new Mazda

Overall, we had an A++ experience purchasing a new Mazda 3 from Whitten Brothers. We engaged multiple dealers in our search for the vehicle. We ended up choosing Whitten over much closer dealers secondary to better pricing but, more importantly, timely communication and follow-up. Our salesman, Jeffery (JB), was top-notch and is highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase: 2025 Mazda3 2.

Purchase: 2025 Mazda3 2.5 S Carbon Edition SDN AWD with a Polymetal Gray Metallic exterior with a red leather interior. We could not ask for a better experience at Whitten Bros. Mazda. From the Production Specialist Joseph Sparkman to the Sales Manager Ryan Phillips to the Finance Manager Matt Parrish, our experience buying a 2025 Mazda3 was worth the time and money spent. The staff was friendly, knowledgeable, and professional, making my daughter and I confident in buying her first new ride and joining the Mazda family. I have always bought Toyota, Honda, Mitsubishi, and Nissan vehicles. I never even bought a Mazda until we stopped by Whitten Bros. Mazda by chance. After talking to the Sales team, I realized it was an easy decision. The vehicle ratings for performance, safety, and liability were outstanding. The staff explained the facts about the vehicle, and the price was better than the competition. My daughter is thrilled with the Mazda3, and I have peace of mind that she is in a safe and reliable vehicle. Thank you, Joseph, Ryan, and Matt, for working with my daughter and me on her first new vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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