[{"id":433040,"firstName":"Trevon","lastName":"Gerideau","titleText":"Sales Consultant","shortBioText":"I am from Tampa, Florida and enjoy spending time with my wife and children. Also enjoy watching sports and movies.","emailTxt":"trevong@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":8,"imageUrl":"http://cdn-user.dealerrater.com/images/5875fb9d49ad.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false},{"id":120550,"firstName":"Larry","lastName":"Cupp","titleText":"Sales Consultant","shortBioText":"Sports history trivia.","emailTxt":"baseball@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":19,"imageUrl":"http://cdn-user.dealerrater.com/images/users/agency/f1b9f937-db7e-466e-8d58-5e7a54fa0202.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"883612800","industryStartDtUtc":"276048000","certifiedEmployee":false},{"id":433044,"firstName":"Jacob","lastName":"Barber","titleText":"Finance Manager","emailTxt":"jacobb@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":14,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":267306,"personPtyId":32486007,"firstName":"Mark","lastName":"Lafoon Sr.","titleText":"Sales","shortBioText":"I am a Native of Richmond . Have been in car sales for 24 yrs. I also handle heavy truck commercial sales. I am a car collector of all kinds.","emailTxt":"markl@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":12,"imageUrl":"http://cdn-user.dealerrater.com/images/afe2af98bedb.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"544233600","certifiedEmployee":false},{"id":433032,"personPtyId":32060935,"firstName":"Monty","lastName":"Baker","titleText":"Sales Consultant","emailTxt":"montyb@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":9,"imageUrl":"http://cdn-user.dealerrater.com/images/8f2e8c37b9f9.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"302313600","certifiedEmployee":false},{"id":433046,"firstName":"Katie","lastName":"Hassell","titleText":"Internet Sales","emailTxt":"katieh@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/cbebb6dac66d.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433028,"personPtyId":32330975,"firstName":"Matt","lastName":"Parrish","titleText":"Sales Consultant","emailTxt":"jamesp@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false},{"id":120546,"personPtyId":34442265,"firstName":"Margaret","lastName":"Hall","titleText":"Sales Consultant","shortBioText":"I am Margaret Hall. I have been with Whitten Brothers for 11 Years. I am a Richmond native and proud mother of a \"Hokie\" in her sophomore year. I would like to help you by giving you all the information you need to drive away in the vehicle you would love to drive and fits comfortably within your budget. I can be reached at 804-239-6923 or email at margareth@whittenbrothers.com. I look forward to working with you!","emailTxt":"margareth@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":14,"imageUrl":"http://cdn-user.dealerrater.com/images/23e466e57c8e.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433035,"personPtyId":32326452,"firstName":"Jon","lastName":"Burfoot","titleText":"Sales Consultant","emailTxt":"jonb@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/da5e04997d3e.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433038,"personPtyId":32063325,"firstName":"Wilbert","lastName":"Connor","titleText":"Sales Consultant","shortBioText":"Comes the Caribbean\r\nLoves interacting with people from everywhere\r\nHas a natural smile","emailTxt":"wilbertc@whittenbrothers.com","empAvgRatingNbr":5,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false},{"id":117755,"personPtyId":32025610,"firstName":"Richard","lastName":"Albert","titleText":"GSM","shortBioText":"I have been in the automotive business since 1982 with over 26 years of that time spent with Whitten Brothers. I started in sales and worked my way into management. My goal is to create a win / win situation with every customer. If I can be of any assistance feel free to contact me by phone or e-mail.","emailTxt":"ralbert@whittenbrothers.com","empAvgRatingNbr":4.2,"empReviewCnt":18,"imageUrl":"http://cdn-user.dealerrater.com/images/users/agency/9e4fd680-8fff-47df-9c84-171925d41a4b.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433049,"personPtyId":34485077,"firstName":"Gillian","lastName":"Haynes","titleText":"Internet Sales","emailTxt":"gillianh@whittenbrothers.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/bb51f2a2bee4.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":117685,"personPtyId":32025778,"firstName":"Harrison","lastName":"Whitten","titleText":"Whitten Group GM over Sales","shortBioText":"My name is Harrison Whitten & I am proud to be the fourth consecutive generation operating our family's business. I have grown up in & around the automotive world & truly enjoy operating our store. My family & I live in the city & love to take advantage of all Richmond has to offer. Whether it be on the water or on a trail, I can often be found having fun within the city limits when I am not at work. I love being able to give back to this city & hope to be able to do so for many years to come.","emailTxt":"harrisonwhitten@gmail.com","empReviewCnt":15,"imageUrl":"http://cdn-user.dealerrater.com/images/915d4494cd5b.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":117759,"personPtyId":32438877,"firstName":"Sheri","lastName":"Brandt","titleText":"Sales Manager","shortBioText":"I have been in the automotive business over 26 years. I am married with 2 kids and 3 grandkids. My passions are spoiling my grandkids and attending their ice hockey games. I believe that buying a vehicle should be fun and exciting and here at Whitten Brothers we strive to do just that. Come see our wonderful sales team\u001a.we will be the ones with \u001aBIG\u001a smiles on our faces and a \u001acan do\u001a attitude.","emailTxt":"sherib@whittenbrothers.com","empReviewCnt":9,"imageUrl":"http://cdn-user.dealerrater.com/images/7aca748f5fe4.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1296518400","industryStartDtUtc":"517968000","certifiedEmployee":false},{"id":433050,"firstName":"Ryan","lastName":"Dixon","titleText":"Internet Sales","emailTxt":"ryand@whittenbrothers.com","empReviewCnt":4,"imageUrl":"http://cdn-user.dealerrater.com/images/6b5cf2832743.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433030,"personPtyId":32327567,"firstName":"Josh","lastName":"Turner","titleText":"Sales Consultant","emailTxt":"josht@whittenbrothers.com","empReviewCnt":4,"imageUrl":"http://cdn-user.dealerrater.com/images/3d9c6a8a0943.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433048,"firstName":"Cindy","lastName":"Cornette","titleText":"Internet Sales","emailTxt":"ccornette@whittenbrothers.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/5feefd3163e2.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433034,"personPtyId":32326155,"firstName":"Curtis","lastName":"Smith","titleText":"Sales Consultant","shortBioText":"Hi, my name is Curtis Smith and I enjoy sports. Most of all soccer, football, snowboarding and wakeboarding. I was born in and raised in Midlothian, VA and I an a die hard Hokie fan. I love hanging with my family and friends. I graduated from Monacan High School in 2013 and played soccer and football for them.","emailTxt":"curtiss@whittenbrothers.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/381020f8175d.jpg","drDealerId":23414,"certifiedEmployee":false},{"id":433025,"personPtyId":32330974,"firstName":"Howard","lastName":"Hall","titleText":"Sales Consultant","shortBioText":"My name is Howard Hall and I've been with Whitten Brothers for 12+ years, all in the Sales Department. I enjoy working for a family owned store because of the consistency of the staff in all departments, and the owners care about their employees. My wife and I have been married for 11 years and live in South Richmond with our English Toy Spaniel, Bear. If you are looking for a personal and different car buying experience, please come see me!","emailTxt":"howardh@whittenbrothers.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/0bd245778d88.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1109635200","industryStartDtUtc":"1109635200","certifiedEmployee":false},{"id":433037,"personPtyId":32243162,"firstName":"Pete","lastName":"Wenger","titleText":"Sales Consultant","shortBioText":"I love the out doors, camping, hiking, kayaking And meeting new people.","emailTxt":"peterw@whittenbrothers.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/05feabb4ce47.jpg","drDealerId":23414,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1459468800","certifiedEmployee":false},{"id":148307,"personPtyId":32028421,"firstName":"Brooke","lastName":"Hicks","titleText":"Internet Sales Director","shortBioText":"Hello and welcome to Whitten Brothers! My name is Brooke Hicks and I\r\nhave been in the automotive industry since 2005. I was born and\r\nraised in Dallas, Texas.... Go Cowboys. Then moved and fell in love with everything Richmond has to offer. I enjoy kayaking, fishing and rock climbing. My goal here at Whitten Brothers is to make sure that every customer leaves in the perfect vehicle for them with a BIG smile on their face!","emailTxt":"Brookeh@whittenbrothers.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/44f89918e4bd.jpg","drDealerId":23414,"certifiedEmployee":false}]

Whitten Brothers of Richmond

(4.7) 332 reviews

Dealer on Cars.com since September 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
332 lifetime reviews. Includes reviews of Whitten Brothers of Richmond from DealerRater.com
  • Dr Lila
    June 18, 2013

    I am still in the searching stage but the follow-up via e-mail has been very positive. If I decide to purchase this model/car, I will certainly visit ...this dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • I wish I had met these folks two months ago!
    January 16, 2018

    This is the fourth dealership I dealt with in my search for a new Ram. I wish I had found them first! The entire team at Whitten Brothers was a plea...sure to deal with from the first contact to driving off the lot in my new Ram. Gillian in the internet department was prompt and helpful with her assistance. Mark Lafoon and Sheri Brandt in sales were very helpful and made the sale easy and straight forward. They were both very honest and more than generous in our dealings. Big Bob in Financial Services was direct, honorable and explained the entire process to us with great detail and patience. He found a great financing rate for us and we really appreciate his help. My wife was also extremely impressed by this dealership and how they handled our purchase. The 10 Year / 200,000 mile power train warranty is a great addition to a great deal! Thank You!

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • BBQ Bruce is the MAN!
    January 16, 2018

    I purchased my second vehicle from BBQ Bruce and Whitten Brothers. The experience was as pleasant as a dealership can be. No hassle, Friendly and av...ailable. I called and said I wanted a specific car and they had it ready when I got there. WINNING!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.7

25 lifetime reviews of the Service Department.
Includes reviews of Whitten Brothers of Richmond from DealerRater.com

  • Great trade in experience
    May 27, 2016

    Traded my 2011 Jeep Grand Cherokee for a 2015 Grand Cherokee

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Correcting a bad situation
    March 25, 2016

    I previously posted a bad experience with the Service Department. Today everyone at Whitten Brothers went out of their way to correct what happened a...nd perform satisfactory service. Thank you

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $39.95 and up*

    New Brake Pads/Shoes (Front)

    $99.95 and up*

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 690 Offers on 22 Models

About Our Dealership

Dealer on Cars.com since September 2014

Whitten Brothers is a locally owned & family operated Business that has been serving the greater Richmond community for over 90 years. We were founded March 8, 1920 as a small tire shop & have gradually grown w/ the 4th successive generation currently at the store. During this period, we have learned that you the customer are our number one asset & must be valued above all else. We are proud of what we sell & strive to consistently put together the most valuable package possible with every vehicle sold while simultaneously running a service operation that makes the ownership experience of a Whitten Vehicle as joyful as possible.

"Exclusive Home of 10 Yr / 200,000 Mile Warranty"

Top Reviewed Employees

Trevon Gerideau

Sales Consultant

8 reviews

Larry Cupp

Sales Consultant

19 reviews

Jacob Barber

Finance Manager

14 reviews

Mark Lafoon Sr.

Sales

12 reviews

Monty Baker

Sales Consultant

9 reviews
Whitten Brothers of Richmond
10701 Midlothian Turnpike Richmond, VA 23235
New (866) 979-5188
Used (888) 685-2790
Service (888) 698-1854
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