Skip to main content

Kelley Chevrolet

(2,115 reviews)
Visit Kelley Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (260) 693-8064 (260) 693-8064
Used (260) 693-8037 (260) 693-8037
Service (260) 693-8025 (260) 693-8025

Reviews

(2,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelley Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

We are third time customers of Steve and will never go to

We are third time customers of Steve and will never go to another sales guy. He is the best and was able to get us exactly what we wanted (and more). Highly recommended Steve and Kelley Chevrolet. Service from start to finish is 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Kelley Chevy Team!

It was a pleasure working with Steve again.

It was a pleasure working with Steve again. This is our third car. Answered all of our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Crowboy was very helpful and explained everything in a

Crowboy was very helpful and explained everything in a way that made sense! Environment was also very inviting!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Kelley Chevy Team!

Steve once again got the job done with no hassle and no

Steve once again got the job done with no hassle and no stress. In a situation where time was of the essence and a schedule that doesn’t allow for a lot of shopping, he made the impossible possible! I wouldn’t recommend anyone else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Kelley Chevy Team!

Whenever we walk in the door at Kelley, we are always

Whenever we walk in the door at Kelley, we are always warmly greeted with smiling faces, friendly and knowledgeable sales representatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Kelley Chevy Team!

Awesome experience!

Adam was exceptional! Very knowledgeable, professional and helpful! John was also beyond welcoming and accommodating, we so appreciate it and the intro to Adam! Jake did a wonderful job handling our deal closing, very professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Kelley Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Kelley Chevy Team!

My wife and myself was extremely impressed with Kelley

My wife and myself was extremely impressed with Kelley Chevrolet. Our sales person Jose was very helpful all the way through our process. He was very thorough and knowledgeable about our Chevy Traverse. Probably one of the best salesmen I’ve ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Jose Leal was an absolute fantastic sales consultant !! My wife and I bought a used 2020 Traverse and he was the best salesman I’ve ever worked with. He goes above and beyond!!

Experience with Steve Croy

Saw a truck via online that I was very interested in, my girlfriend contacted Steve Croy to see if it was available & the next day we were able to come check it out! Left very happy as Steve does a great job at communicating & overall left us with such great experience. Highly recommend Steve Croy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Kelley Chevy Team!

Routine oil change , 60,000 mile

Good Service, but as always still disconcerted over a 2 hour wait on a routine service/oil change.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Emily Hartman/ ehartman@kelleyauto.com

I just purchased my second car from Kelley within 4

I just purchased my second car from Kelley within 4 years. Worked with Steve Croy both times! He always gets what I want. The whole team is great to work with, from start to finish and any services in-between.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Kelley Chevy Team!