Kelley Chevrolet

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4.8
(1,711 reviews)
Visit Kelley Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (260) 693-8064 (260) 693-8064
Used (260) 693-8037 (260) 693-8037
Service (260) 693-8025 (260) 693-8025

Inventory

See all 344 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 1999.
Kelley Chevrolet is a proud affiliate of the Kelley Automotive Group in Northeast Indiana. The Group is a family owned business founded by the late Jim Kelley in August 1952 the same day his son Tom Kelley was born. Since taking the helm Tom has expanded the Group's presence and its hallmark of community involvement. Currently the Group has grown to 9 dealerships representing 14 distinct brands in Ft. Wayne and Decatur IN. Our highly trained staff is here to continue the proud Kelley legacy and make the vehicle buying process a fun and rewarding convenient experience for our customers.
Simple. Transparent. Reliable.

Service center

Phone number (260) 693-8025

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.8
(1,711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelley Chevrolet from DealerRater.

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5.0

My second time using Kelly Chevolt and I was really

My second time using Kelly Chevolt and I was really pleased with the whole experience of buying a used 2022 traverse. The salesman Adrian did a fantastic job very knowledgeable and helpful throughout the process and getting to know how to use all the different features of the vehicle thank you, and taking with Chuck Kelly was a wonderful experience he made us feel special

5.0

My second time using Kelly Chevolt and I was really

My second time using Kelly Chevolt and I was really pleased with the whole experience of buying a used 2022 traverse. The salesman Adrian did a fantastic job very knowledgeable and helpful throughout the process and getting to know how to use all the different features of the vehicle thank you, and taking with Chuck Kelly was a wonderful experience he made us feel special

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, James. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Kelley Chevy Team!

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5.0

I agree with a post I just read.

I agree with a post I just read. Steve is like no other. Was able to work and communicate over the phone and by texting. Worked great with myself and his manager quickly and proceeded to get us what we wanted and got us in and out at the dealership in three hours. Happy to be back with Kelley.

5.0

I agree with a post I just read.

I agree with a post I just read. Steve is like no other. Was able to work and communicate over the phone and by texting. Worked great with myself and his manager quickly and proceeded to get us what we wanted and got us in and out at the dealership in three hours. Happy to be back with Kelley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hans, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Steve went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Kelley Chevy Team!

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5.0

Steve is like no other!

Steve is like no other! He knew what we were looking for as a family and did not try to pressure us into anything more. Once we finally pulled the trigger, he wanted to make sure we were absolutely 100% on the vehicle we chose. He took his time to show us all the cool features and made sure we knew we could come to him with any future questions! His priority was not another sale, it was making us feel comfortable and confident in our new purchase! Thank you Croy!!

5.0

Steve is like no other!

Steve is like no other! He knew what we were looking for as a family and did not try to pressure us into anything more. Once we finally pulled the trigger, he wanted to make sure we were absolutely 100% on the vehicle we chose. He took his time to show us all the cool features and made sure we knew we could come to him with any future questions! His priority was not another sale, it was making us feel comfortable and confident in our new purchase! Thank you Croy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Kelley Chevy Team!

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5.0

This dealership is probably by far my favorite one I’ve

This dealership is probably by far my favorite one I’ve ever walked into. They are very helpful and respectful. They will do the best they can to get you into your want or needs. I worked with Steve Croy, and that man is great, very outgoing, and easy to work with.

5.0

This dealership is probably by far my favorite one I’ve

This dealership is probably by far my favorite one I’ve ever walked into. They are very helpful and respectful. They will do the best they can to get you into your want or needs. I worked with Steve Croy, and that man is great, very outgoing, and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Kelley Chevy Team!

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5.0

Have always find Steve and dealership great to work with.

Have always find Steve and dealership great to work with. Service department too. We are return purchasers.

5.0

Have always find Steve and dealership great to work with.

Have always find Steve and dealership great to work with. Service department too. We are return purchasers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Kelley Chevy Team!

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4.0

Came here planning to order a new EV car, but they had

Came here planning to order a new EV car, but they had some in stock. Croy boy was nice and chatty. Long wait but thats what you expect at a car dealership.

4.0

Came here planning to order a new EV car, but they had

Came here planning to order a new EV car, but they had some in stock. Croy boy was nice and chatty. Long wait but thats what you expect at a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at Kelley Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Kelley Chevy Team!

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5.0

Croy Boy

One of the best and fun experiences I had buying a vehicle. Croy Boy was awesome and a down to earth sales person that made me feel welcomed.

5.0

Croy Boy

One of the best and fun experiences I had buying a vehicle. Croy Boy was awesome and a down to earth sales person that made me feel welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this amazing review for our team! At Kelley Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Kelley Chevy Team!

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5.0

Great place to shop for a new or used car. Great p

Customer service was great. Answered all my questions. Finance was easy and found me the best deal. Walked me thru all the steps and explained them

5.0

Great place to shop for a new or used car. Great p

Customer service was great. Answered all my questions. Finance was easy and found me the best deal. Walked me thru all the steps and explained them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

James, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Kelley Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Kelley Chevy Team!

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5.0

Fantastic group to work with.

Fantastic group to work with. They really went out of their way to be helpful and to get me the vehicle and deal that I wanted.

5.0

Fantastic group to work with.

Fantastic group to work with. They really went out of their way to be helpful and to get me the vehicle and deal that I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this lovely review, Tom and Lori! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new truck. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Kelley Chevy Team!

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5.0

Buick LaCrosse

Superb! Very well organized. I appreciated the wait time for my vehicle was not as long as in the past. Great improvement in the wait time.

5.0

Buick LaCrosse

Superb! Very well organized. I appreciated the wait time for my vehicle was not as long as in the past. Great improvement in the wait time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the kind words, Mary. We look forward to seeing you again in the future! Sincerely, The Kelley Chevy Team!

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