Glenbrook Hyundai - Happy Car Store

They are always prompt and courteous. They give you the price up front and take care of you during your visit

Great communication throughout the process. Great followup communication well. Ken Holden goes the extra mile to ensure you are made to feel valued.

Sales force and finance person are very knowledgeable, helpful, and accommodating. First time car shopping at this facility look forward to doing business again. My sales person was very knowledgeable with all the new technology and helped to set up upon initial purchase could not be happier..

Great service. Knowledgeable staff. They answered all of my questions. Work was done on time.

They are always prompt & able to answer my questions. New waiting room is clean & comfortable.

The dealership was ok, and the service department did what they could with the limitations from Hyundai. Their engine issue with the 16 and 17 sonata‘s should’ve been on a recall and my repair should have been covered. Hyundai‘s warranty is not worth the paper it’s written on therefore the dealership should actually look into selling somebody else’s cars.

We had no problem with the dealership. With the Hyundai company, that's another story. We had a problem with paint peeling--they said the car was over 6 years old, so the paint problem should not be theirs. We fixed it ourselves. NOW they have an extended warranty to fix the problem. The engine locked up at under 60,000 miles--the will not cover it. There is an extended warranty on that too (which is the term they use so they don't have to say it is a recall). It is a 2017--many cars in that year have the same problem. Dealership--good. Hyndai-sucks.

My sales rep was fantastic. The Service Department lacking. Emails to the GM went unanswered.

Misleading Promises and Poor Service Follow-up I purchased a 2014 Honda CR-V from Hyundai of Glenbrook in May for someone with a disability. The vehicle was missing the rear seat, and I was told it was already on back order, which is why it wasn’t included in the paperwork. After the sale, their story kept changing — from "it's coming soon," to "we’re still looking for it," and now, on July 10, they claimed there’s no record of any promise regarding the seat. Additionally, I was told I could come in anytime to fix a gas cap issue, but when I attempted to do so, they told me I needed to call and schedule an appointment. When I called, I was sent to voicemail with no call back at all. This experience has been incredibly disappointing. They failed to follow through, misled me at the point of sale, and are now denying any responsibility. I wouldn’t recommend this dealership to anyone.

Every time I’ve been there, they have done a fantastic job for me and I keep coming back. Thank you guys for the good job you do especially Anthony.