Volvo Cars of Richmond

Was just what you expect buying a car. Terms changed as soon as I got there. Even the video that lured me there was edited upon arrival. Just stick to you guns and you should be alright. I think having a back-up car helped me. Do your homework. All in all just a classic dealership.

I have taken my Volvo to this dealer for preventive maintenance several times and the service is always excellent. I drive over 27,000 miles a year, so I see the dealer frequently. Service is great and having the option to get a loaner or a ride in the shuttle makes it convenience.

I recently shopped on line through cars.com and found a used Volvo through Mooers Volvo. It was not even fully listed yet as it had just been bought from auction as a returned lease, but I was able to get enough information from Valerie to drive to Richmond and test drive it. Two days later my husband and I completed the transaction. Service was excellent and we could not be happier with our Volvo. Thanks for having both cars.com and Mooers websites!

The salesman took the time to thoroughly show me all of the features of the car, answer any questions I had, and address my concerns.

The shopping experience for a new vehicle was pleasant. The sales staff were polite, courteous and professional.

Received coupon from a Cempetitors dealership that they matched in order to winterize my 2008 Volvo S80. Set up my appointment ONLINE at my convenience at it was confirmed withing 12 hours. Had business in Richmond area that day however my coupon was from a dealer 75 miles away for service - They matched that competitors coupon for Winterization . Their Service area waiting room has free WIFI, Coffee, snacks and water. It was a quiet and comforatble waiting area and they had 3 seperate computers for use for people that don't have their IPAD or Laptop with them! The service was a s expected and I received follow up call from Dealership 3 days later to see if my service was as expected. Will come back to have my vehicle serviced their again when I am in that area..

I am like the previous individual. I sent 4 different people emails inquiring on a vehicle and received no response. I am lost for words as to why they waisteoney money putting ads on cars.com if they are not going to reply. I even emailed the sales manager. What does that say about their organization?

hello. i contacted dealer twice about a used volvo xc 60. via e-mail . they did not respond.