Reviews
Very pleasant experience with Ju'Wuan- we felt at ease with his knowledge. Everyone we encountered was friendly and helpful. Enjoyed our interactions with Omar and Mario on the finance end as well. Ju'Wuan introduced us to the service team- as this is an important aspect for us. Ju'Wuan was also very good at explaining all the new technology and functions on our new vehicle. Overall, we felt at ease throughout the entire process.
Very pleasant experience with Ju'Wuan- we felt at ease with his knowledge. Everyone we encountered was friendly and helpful. Enjoyed our interactions with Omar and Mario on the finance end as well. Ju'Wuan introduced us to the service team- as this is an important aspect for us. Ju'Wuan was also very good at explaining all the new technology and functions on our new vehicle. Overall, we felt at ease throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff was very professional. He explained the process to me and what was needed for my vehicle.
Jeff was very professional. He explained the process to me and what was needed for my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional did what was supposed to do on first check up. They kept me informed about what was going on with my service. This is my 3rd car or truck I have purchased there.
Very professional did what was supposed to do on first check up. They kept me informed about what was going on with my service. This is my 3rd car or truck I have purchased there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Billp3775, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!
After several unhappy experiences with several dealers lately, it was a pleasure dealing with Henderick's dealership. Everyone we encountered was friendly and most helpful, especially Mr. Spence our salesman, he was so patient getting everything arranged from the buying, to helping me set up and understand all the functions of my new car. It was a most positive buying encounter.
After several unhappy experiences with several dealers lately, it was a pleasure dealing with Henderick's dealership. Everyone we encountered was friendly and most helpful, especially Mr. Spence our salesman, he was so patient getting everything arranged from the buying, to helping me set up and understand all the functions of my new car. It was a most positive buying encounter.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pollye2000, we really appreciate your feedback!
Jeff was very professional & patient. He explained the service well. I am 80 years old & need expertise. Jeff & Donny were very precise in explaining my car to me. I was very pleased. That is a very clean dealership & to me that is a plus. I’m very pleased.
Jeff was very professional & patient. He explained the service well. I am 80 years old & need expertise. Jeff & Donny were very precise in explaining my car to me. I was very pleased. That is a very clean dealership & to me that is a plus. I’m very pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
D.snowrva, we're happy to hear you had such a positive experience with our team!
It was a pleasure purchasing my new truck from this dealership I left very satisfied I originally came to look at a few different vehicles
It was a pleasure purchasing my new truck from this dealership I left very satisfied I originally came to look at a few different vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are always more than happy to assist you if anything else comes up. Take care!
**Second Review 5/1/2026 -- After purchasing my 2024 Corvette, Mario Strba AKA BIG Money Mar (not the little one) was able to get me an amazing deal on a Second vehicle. The 2026 Chevy Trax had Everything I needed at a Hugely discounted price. I was back the next day to get the Clear Ceramic Coating on my Corvette, and she's looking like a Dream. Any future vehicle purchases or servicing that I require will be completed with Rick Hendrick Chevrolet Buick GMC
**Second Review 5/1/2026 -- After purchasing my 2024 Corvette, Mario Strba AKA BIG Money Mar (not the little one) was able to get me an amazing deal on a Second vehicle. The 2026 Chevy Trax had Everything I needed at a Hugely discounted price. I was back the next day to get the Clear Ceramic Coating on my Corvette, and she's looking like a Dream. Any future vehicle purchases or servicing that I require will be completed with Rick Hendrick Chevrolet Buick GMC
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bran2tuff4u, we're happy to hear you had such a positive experience with our team!
Always get great service and Very Friendly environment to be in. Jeff is always in a great mood and takes good care of my service. Also i ended up trtading my truck in that bday and purchased a new truck
Always get great service and Very Friendly environment to be in. Jeff is always in a great mood and takes good care of my service. Also i ended up trtading my truck in that bday and purchased a new truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Neno, we appreciate you taking the time to leave us this feedback.
Thank you Daniel and Corey for outstanding professionalism I am a completely satisfied customer Thank you Rick Hendrick service 😀
Thank you Daniel and Corey for outstanding professionalism I am a completely satisfied customer Thank you Rick Hendrick service 😀
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Holden Commodore, we're happy to hear you had such a positive experience with our team!
"I’ve been coming to Rick Hendrick for years and the quality of service remains consistently excellent. I recently brought my Silverado in for service and I couldn't be more satisfied. From the moment I arrived, the staff was welcoming and professional. Jeff took the time to explain the inspection results in detail, and I never felt pressured into unnecessary repairs. The work was completed ahead of schedule and the communication throughout was top-notch. It’s rare to find a service department you can truly trust, but this team has earned it. Highly recommend for anyone looking for reliable, high-quality service!"
"I’ve been coming to Rick Hendrick for years and the quality of service remains consistently excellent. I recently brought my Silverado in for service and I couldn't be more satisfied. From the moment I arrived, the staff was welcoming and professional. Jeff took the time to explain the inspection results in detail, and I never felt pressured into unnecessary repairs. The work was completed ahead of schedule and the communication throughout was top-notch. It’s rare to find a service department you can truly trust, but this team has earned it. Highly recommend for anyone looking for reliable, high-quality service!"
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Carguy7618, we're happy to hear you had such a positive experience with our team!