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Rick Hendrick Chevrolet Buick GMC

(1,134 reviews)
Visit Rick Hendrick Chevrolet Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2026 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award
New (888) 552-3135 (888) 552-3135
Used (877) 289-6723 (877) 289-6723
Service (877) 270-0250 (877) 270-0250

Inventory

See all 511 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2015.
We are proudly a part of Hendrick Automotive Group who is based in Charlotte, NC and operates 93 dealerships throughout the United States. Rick Hendrick Chevrolet Buick GMC Richmond was the first Hendrick Automotive Group dealership located within the Richmond area. Our goal has always been to provide world-class service and build relationships with the community and customers from all around the area. To get directions visit our contact us page. Our entire team works together to provide you with the ultimate Buick, Chevrolet, GMC shopping experience.

Service center

Phone number (877) 270-0250

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Buick GMC from DealerRater.

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Very pleasant experience with Ju'Wuan- we felt at ease with his knowledge. Everyone we encountered was friendly and helpful. Enjoyed our interactions with Omar and Mario on the finance end as well. Ju'Wuan introduced us to the service team- as this is an important aspect for us. Ju'Wuan was also very good at explaining all the new technology and functions on our new vehicle. Overall, we felt at ease throughout the entire process.

Very pleasant experience with Ju'Wuan- we felt at ease with his knowledge. Everyone we encountered was friendly and helpful. Enjoyed our interactions with Omar and Mario on the finance end as well. Ju'Wuan introduced us to the service team- as this is an important aspect for us. Ju'Wuan was also very good at explaining all the new technology and functions on our new vehicle. Overall, we felt at ease throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Jeff was very professional. He explained the process to me and what was needed for my vehicle.

Jeff was very professional. He explained the process to me and what was needed for my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very professional did what was supposed to do on first check up. They kept me informed about what was going on with my service. This is my 3rd car or truck I have purchased there.

Very professional did what was supposed to do on first check up. They kept me informed about what was going on with my service. This is my 3rd car or truck I have purchased there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Billp3775, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

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After several unhappy experiences with several dealers lately, it was a pleasure dealing with Henderick's dealership. Everyone we encountered was friendly and most helpful, especially Mr. Spence our salesman, he was so patient getting everything arranged from the buying, to helping me set up and understand all the functions of my new car. It was a most positive buying encounter.

After several unhappy experiences with several dealers lately, it was a pleasure dealing with Henderick's dealership. Everyone we encountered was friendly and most helpful, especially Mr. Spence our salesman, he was so patient getting everything arranged from the buying, to helping me set up and understand all the functions of my new car. It was a most positive buying encounter.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pollye2000, we really appreciate your feedback!

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Jeff was very professional & patient. He explained the service well. I am 80 years old & need expertise. Jeff & Donny were very precise in explaining my car to me. I was very pleased. That is a very clean dealership & to me that is a plus. I’m very pleased.

Jeff was very professional & patient. He explained the service well. I am 80 years old & need expertise. Jeff & Donny were very precise in explaining my car to me. I was very pleased. That is a very clean dealership & to me that is a plus. I’m very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

D.snowrva, we're happy to hear you had such a positive experience with our team!

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It was a pleasure purchasing my new truck from this dealership I left very satisfied I originally came to look at a few different vehicles

It was a pleasure purchasing my new truck from this dealership I left very satisfied I originally came to look at a few different vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are always more than happy to assist you if anything else comes up. Take care!

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**Second Review 5/1/2026 -- After purchasing my 2024 Corvette, Mario Strba AKA BIG Money Mar (not the little one) was able to get me an amazing deal on a Second vehicle. The 2026 Chevy Trax had Everything I needed at a Hugely discounted price. I was back the next day to get the Clear Ceramic Coating on my Corvette, and she's looking like a Dream. Any future vehicle purchases or servicing that I require will be completed with Rick Hendrick Chevrolet Buick GMC

**Second Review 5/1/2026 -- After purchasing my 2024 Corvette, Mario Strba AKA BIG Money Mar (not the little one) was able to get me an amazing deal on a Second vehicle. The 2026 Chevy Trax had Everything I needed at a Hugely discounted price. I was back the next day to get the Clear Ceramic Coating on my Corvette, and she's looking like a Dream. Any future vehicle purchases or servicing that I require will be completed with Rick Hendrick Chevrolet Buick GMC

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bran2tuff4u, we're happy to hear you had such a positive experience with our team!

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Always get great service and Very Friendly environment to be in. Jeff is always in a great mood and takes good care of my service. Also i ended up trtading my truck in that bday and purchased a new truck

Always get great service and Very Friendly environment to be in. Jeff is always in a great mood and takes good care of my service. Also i ended up trtading my truck in that bday and purchased a new truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Neno, we appreciate you taking the time to leave us this feedback.

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Thank you Daniel and Corey for outstanding professionalism I am a completely satisfied customer Thank you Rick Hendrick service 😀

Thank you Daniel and Corey for outstanding professionalism I am a completely satisfied customer Thank you Rick Hendrick service 😀

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Holden Commodore, we're happy to hear you had such a positive experience with our team!

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"I’ve been coming to Rick Hendrick for years and the quality of service remains consistently excellent. I recently brought my Silverado in for service and I couldn't be more satisfied. From the moment I arrived, the staff was welcoming and professional. Jeff took the time to explain the inspection results in detail, and I never felt pressured into unnecessary repairs. The work was completed ahead of schedule and the communication throughout was top-notch. It’s rare to find a service department you can truly trust, but this team has earned it. Highly recommend for anyone looking for reliable, high-quality service!"

"I’ve been coming to Rick Hendrick for years and the quality of service remains consistently excellent. I recently brought my Silverado in for service and I couldn't be more satisfied. From the moment I arrived, the staff was welcoming and professional. Jeff took the time to explain the inspection results in detail, and I never felt pressured into unnecessary repairs. The work was completed ahead of schedule and the communication throughout was top-notch. It’s rare to find a service department you can truly trust, but this team has earned it. Highly recommend for anyone looking for reliable, high-quality service!"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carguy7618, we're happy to hear you had such a positive experience with our team!

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