Rick Hendrick Chevrolet Buick GMC

4.6
(671 reviews)
Visit Rick Hendrick Chevrolet Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (888) 552-3135 (888) 552-3135
Used (877) 289-6723 (877) 289-6723
Service (877) 270-0250 (877) 270-0250

Inventory

See all 379 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2015.
We are proudly a part of Hendrick Automotive Group who is based in Charlotte, NC and operates 93 dealerships throughout the United States. Rick Hendrick Chevrolet Buick GMC Richmond was the first Hendrick Automotive Group dealership located within the Richmond area. Our goal has always been to provide world-class service and build relationships with the community and customers from all around the area. To get directions visit our contact us page. Our entire team works together to provide you with the ultimate Buick, Chevrolet, GMC shopping experience.
Hendrick Red Tag Sales Event – No Payments for 90 Days
Nov 15th, 2022 through Jan 2nd, 2023

Service center

Phone number (877) 270-0250

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.6
(671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Service Appointment

Called because my coupon was going to expire the next day and my counselor was able to schedule my request for pickup service to have my service completed. Pickup time was arranged and my car was serviced and returned by mechanics. Thanks!

5.0

Service Appointment

Called because my coupon was going to expire the next day and my counselor was able to schedule my request for pickup service to have my service completed. Pickup time was arranged and my car was serviced and returned by mechanics. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Awesome

My visit was spectacular! They got my service needs completed in record time and to the highest standards

5.0

Awesome

My visit was spectacular! They got my service needs completed in record time and to the highest standards

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mr Christmas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. Thank you, and have a fantastic day!

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4.0

Oil Change & Tire Rotation

Oil change & tire rotation. The only negative was greasy fingerprints on the car?s interior & muddy footprints on the floor mats.

4.0

Oil Change & Tire Rotation

Oil change & tire rotation. The only negative was greasy fingerprints on the car?s interior & muddy footprints on the floor mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Silverado service

Service department was great. Had my truck fixed within the next day.

5.0

Silverado service

Service department was great. Had my truck fixed within the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Alejandro, thank you; we appreciate your feedback!

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5.0

Great Service!

Every staff member was very attentive a kept me up to date and informed with my vehicle status!

5.0

Great Service!

Every staff member was very attentive a kept me up to date and informed with my vehicle status!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Audria Dangerfield, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Great Car searching experience

Don Tronge was an amazing help to me. He showed me what I wanted and I didn?t feel pressured to buy like other salesman I have dealt with.

5.0

Great Car searching experience

Don Tronge was an amazing help to me. He showed me what I wanted and I didn?t feel pressured to buy like other salesman I have dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kathy Mcmullun, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

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5.0

Ken Manual was amazing!

Ken Manual was amazing!! Mike Dinardi was amaizing! This is the only place I will ever purchase a vehicle!!! Go see Ken and Mike, if you don’t your settling for less

5.0

Ken Manual was amazing!

Ken Manual was amazing!! Mike Dinardi was amaizing! This is the only place I will ever purchase a vehicle!!! Go see Ken and Mike, if you don’t your settling for less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex Smith, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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5.0

Malibu service

We brought our Malibu in for routine service. As usual, Stanley, our service advisor was ready with the paperwork. Although we were early, the work was begun immediately. Stanley is friendly, knowledgeable and goes above and beyond to assure the process goes smoothly. He and the rest of the team continue to exceed our expectations.

5.0

Malibu service

We brought our Malibu in for routine service. As usual, Stanley, our service advisor was ready with the paperwork. Although we were early, the work was begun immediately. Stanley is friendly, knowledgeable and goes above and beyond to assure the process goes smoothly. He and the rest of the team continue to exceed our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

Melaine K

They are so professional and very kind. They are always clean and a joy to work with.

5.0

Melaine K

They are so professional and very kind. They are always clean and a joy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melaine K, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond.

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5.0

I like the way the service department was very helpful in

I like the way the service department was very helpful in my needs I thank you

5.0

I like the way the service department was very helpful in

I like the way the service department was very helpful in my needs I thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Buick GMC Richmond! We hope to see you soon!

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