Rick Hendrick Chevrolet Buick GMC

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Used 888-496-7383 Email Dealer
Service 888-523-0062

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
36 lifetime reviews.
  • Great service

    I purchased the 2015 Chevrolet Malibu 2 LT, loaded. I am completely satisfied with the service at Hendrick's Chevrolet, Buick, GMC dealership. I a...


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    I purchased the 2015 Chevrolet Malibu 2 LT, loaded. I am completely satisfied with the service at Hendrick's Chevrolet, Buick, GMC dealership. I am completely satisfied with the staff assisting me with the purchase and the staff I met on my tour of the showroom, offices, and lounge. I am the happiest person I know right now. I look forward to the relationship with the Hendrick Company as they will take care of me for the next 5-6 years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • This was the worst

    I was there on New Year Eve. This was the worst experience I have every had at this dealership.I was being rushed into a deal by the business mang...


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    I was there on New Year Eve. This was the worst experience I have every had at this dealership.I was being rushed into a deal by the business manger Chris Williams. He was trying to get me to get into a new car which I was only showed two cars to pick from. Because of my credit I had to have a high APR. I and my daughter asked it a number of times why can't I get a use car and we was told no. So went with this but I knew that I could not afford to keep the car with my set income. I was working with American Acceptance Credit and I had talked to them a number of times about the deal and I asked them did I have to get a new car and they told me no. So I was riding around in the car for almost 3 weeks with dealer tags going back and forth doing the 3 weeks so I finally call the finical company to tell them that the payment was to high and I didnt want the car because I couldn't afford the payments. I put $500 down on the card. Which he has not said anything about me getting back. I toke the car back on 1/17/17 I didn't sign anything stating that I had toke the car back so instead of him letting me sign the paper he told me he was going to get with his sales manger to see what they can get to get me into a car I could afford. After getting no lead way with Chris I talked to the sales manager today 1/21/17 and Chris had not talk to him about it. So Mark the sales manger told me to give him to Monday to see what he can do. The thing that I don't like is that they pick a car for you and not give you a vary to look at. I'm very upset with my experience. I hope you telling them how I felt.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • This was the worst

    I was there on New Year Eve. This was the worst experience I have every had at this dealership.I was being rushed into a deal by the business mang...


    Show Full Review

    I was there on New Year Eve. This was the worst experience I have every had at this dealership.I was being rushed into a deal by the business manger Chris Williams. He was trying to get me to get into a new car which I was only showed two cars to pick from. Because of my credit I had to have a high APR. I and my daughter asked it a number of times why can't I get a use car and we was told no. So went with this but I knew that I could not afford to keep the car with my set income. I was working with American Acceptance Credit and I had talked to them a number of times about the deal and I asked them did I have to get a new car and they told me no. So I was riding around in the car for almost 3 weeks with dealer tags going back and forth doing the 3 weeks so I finally call the finical company to tell them that the payment was to high and I didnt want the car because I couldn't afford the payments. I put $500 down on the card. Which he has not said anything about me getting back. I toke the car back on 1/17/17 I didn't sign anything stating that I had toke the car back so instead of him letting me sign the paper he told me he was going to get with his sales manger to see what they can get to get me into a car I could afford. After getting no lead way with Chris I talked to the sales manager today 1/21/17 and Chris had not talk to him about it. So Mark the sales manger told me to give him to Monday to see what he can do. The thing that I don't like is that they pick a car for you and not give you a vary to look at. I'm very upset with my experience. I hope you telling them how I felt.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2015

RE-BRANDED RICK HENDRICK CHEVROLET BUICK GMC RICHMOND OPENS
HENDRICK AUTOMOTIVE GROUP PURCHASES DOMINION CHEVROLET BUICK GMC

CHARLOTTE, N.C. (Oct. 2, 2014) Hendrick Automotive Group has purchased Dominion Chevrolet Buick GMC from The Linhart Company, operators of Dominion Auto Group, and this week reopened the dealership as Rick Hendrick Chevrolet Buick GMC Richmond. It remains located at 12050 West Broad Street, adjacent to Richmond's Short Pump Town Center retail, dining and entertainment corridor.
Charlotte-based Hendrick Automotive Group, which first entered Virginia with Hendrick Honda Woodbridge in 1992, now operates 93 dealerships throughout the United States, including four locations and six franchises in the state. Rick Hendrick Chevrolet Buick GMC is the first Hendrick Automotive Group dealership located in the Richmond area.
"I have a lot of friends and family in this area, and it holds a special place in my heart," said Rick Hendrick, chairman of Hendrick Automotive Group and owner of NASCAR's Hendrick Motorsports, who grew up 90 miles south of Richmond in the farming community of Palmer Springs, Virginia. "Many of those southern Virginia values -- like trust, respect, integrity and accountability -- have provided the foundation our people rely on to serve our customers. I won my first racing championships in drag boats with Richmond legends and great friends Stewart Matthews (engine builder) and Jimmy Wright (driver), and the track here has been good to us over the years. It means so much to be able to join this community with such an incredible dealership location."
Jason House, most recently the retail operations manager at Hendrick Chevrolet in Cary, North Carolina, has been named the dealership's general manager and will report to Desmond.
"We will continue to offer the world class service the people of Richmond are accustomed to," House said. "The dealership has earned a reputation for having a wonderful team and developing long-standing relationships with their customers. Our goal is to build on that by providing a welcoming environment, focusing on our employees, those we serve and being active in the community."
Rick Hendrick Chevrolet Buick GMC Richmond features 300 new and 100 pre-owned vehicles on-site with access to more than 7,500 pre-owned vehicles at HendrickCars.com. The 66,000-square-foot dealership sits on a 9.1-acre property, which features 29 service bays and offers numerous customer amenities including free Wi-Fi, refreshments and courtesy-shuttle service to area attractions, including Short Pump Town Center.

"Same Store, Same Great Service."