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Rick Hendrick Chevrolet Buick GMC

(886 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 552-3135 (888) 552-3135
Used (877) 289-6723 (877) 289-6723
Service (877) 270-0250 (877) 270-0250

Reviews

(886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Buick GMC from DealerRater.

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Once again outstanding customer service by Stanley.

Once again outstanding customer service by Stanley. Repair handled very well and professional. We highly recommend Rick Hendrick in Short Pump Virginia for car and truck purchases/lease and of course all services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service, knowledgeable no pressure salesman.

Excellent service, knowledgeable no pressure salesman. Easy to deal with it was actually a pleasure to do business with this dealership. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job great service very helpful.

Great job great service very helpful. I have been real satisfied we service and repair advice. Great customer service and professional person. I would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome customer service.

Awesome customer service. Stanley goes above and beyond to get me in for oil changes or any other maintenance appointments. I trust the work being done and I have bought my last 3 cars vehicles from here. Great dealership that treats you right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Although I haven't purchased a vehicle from this Rick

Although I haven't purchased a vehicle from this Rick Hendricks dealership, I have in the past. I continue to use the service department for service, evaluation/inspections and repairs of my truck. They are flexible in scheduling and always accommodating and communicate well through the service process. I will continue to bring my truck here and encourage others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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HIGH QUALITY SERVICE AND FRIENDLEENESS.

HIGH QUALITY SERVICE AND FRIENDLEENESS.THE TIME TO GET MY CAR SERVICED WAS WHAT I WAS TOLD IT WOULD BE AND THE REPAIR COST WERE IN LINE WITH THE ESTIMATE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly service experience.

Friendly service experience. I have purchased 3 vehicles here and completely satisfied with all aspects of each transaction I have completed with Hendricks. thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service team at check in accepted my GM coupon and

The service team at check in accepted my GM coupon and gave an additional discount. The video of my Canyon was very helpful and identified potential problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience with their professional staff.

Great experience with their professional staff. I filled out an online lead for my vehicle, and came in on Memorial day 2025. The staff was very honest and willing to work with my requests for a purchase. The process was seamless and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman was attentive and knowledgeable.

Salesman was attentive and knowledgeable. Finance representative worked to get us the best deal possible! Car buying like car buying should be?Excellent customer service from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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