Skip to main content

Graven Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great from the start!!

This is our second vehicle from Graven's that we have purchased. We went back to Gravens because believe or not it was actually a very pleasant experience unlike other places. No "pressure at all", salesman was very accommodating and got a us a very good deal. Finance manager was fantastic also and got us the best financing available and had to lenders bidding for our loan which ended up making our interest very low!! How Assume is that!! I would recommend Graven's to anyone that is holding back because of high pressure salesman. You will get a great deal, have a pleasant experience and leave as Friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bill and Judith, we couldn't be more thankful for your great review and the feeling is mutual. We appreciate your loyalty and the opportunity once again. We look forward to working with you on your next vehicle purchase, service needs, etc.

Great Buying Experience!

I bought my dream car from Graven's right before Christmas. The buying experience was amazing. They were upfront and honest, a true pleasure to work with. I will never buy a car from anywhere else! Would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Amanda, thank you so much for the wonderful review! We couldn't be more excited and proud to have EARNED your business. We look forward to being YOUR car dealership for years to come.

You want to do business with these people!

The associates at the Graven Chrysler Dealership are very professional and a pleasure to work with! They don't bombard you with the typical high-pressure sales tactics that other dealerships often utilize. They treated me more than fairly in my search for a nice used vehicle and I ended up buying from them. If for some reason I need another new vehicle in the near future I will be looking at Graven first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the very nice review. We want our customers to have a pleasant experience when buying their vehicle, if we maybe of any further assistance please let us know. We appreciate truly appreciate your business.

New to me jeep wrangler

I found what became my jeep on the CARS.COM website, Terry Berry was my salesmen, This is my second used jeep, I couldn't have asked for more. They are some of the nicest people I've meet, were very up front with the vehicles history and went to the greatest length to make sure all my questions were answered. I never would have imagined my dealer dealer experience going so well. I've told everyone that asked about my jeep were I got it and that if they ever are looking for a jeep, car, or truck, to drive the extra distance out of town to Graven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for the nice review. We are so glad that everything went so well for you when buying your jeep. We love you spreading the word for us too, we work very hard at our job. It means a lot to us to provide our customers the absolute best service we can offer. Thanks again and if we may be of any further assistance please let us know.

Great Service, Very easy to buy from

Enjoyed my buying experience and received a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're so glad that everything went smooth when purchasing your new vehicle. We really try to make the process as easy as possible. We enjoyed working with you and if we maybe of any further assistance please let us know. Thank you from everyone at Graven Chyrsler.

What a Car!

We appreciate all your help in getting my family into a reliable vehicle. From the moment we sat foot upon the lot to moment we left with our care, we couldn't have asked for a better experience. All of our questions and concerns were answered with care and knowledge. Thanks again for making this experience Great! We'll be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cassie, thanks so much for the nice review. Everyone here at Graven Chrysler is truly devoted to providing the best customer service possible. We have a great team and if we maybe of further help in anyway please feel free to call. Thanks!

Great Service

Saw a used Ford Ranger on the lot on Friday, spoke with Terry Berry over the phone about this vehicle that afternoon. We agreed on a price . We picked up our truck on Saturday Afternoon. They had everything ready to go for us like we agreed. Everyone at the dealership was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for taking time to write such a nice review. We're so glad everything went so smooth during the buying process for you. Please don't hesitate to call if we can be of further service in any way. Thanks again from the entire Graven Chrysler Team.

Best Dealer in Lebanon!!

My husband traded vehicles in our 30 years of marriage more times than twice as long as we have been married. UGH!!! I have to tell you Graven is by far the absolute BEST dealership in town. We have worked with both Terry Berry and Doug Wade; both gentlemen are outstanding. Chris in the parts department is fabulous!! I cannot say enough good about this dealership. Oh and let's not forget Rae... she is an excellent finance lady!! Love our 300s LOL!! I would not ever go to another dealership!! We have three cars and 2 of them are Dodge; when we need to replace the third--- it will be be Dodge also!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michele, Thanks for the nice review we appreciate your business and value our customers above all else. Please let us know if we can do anything else for you. We strive to be your "go to" for all your automotive needs. Thanks again from the entire Graven Chrysler team.

Excellant service

They did everything that they said they would do and more. Very friendly staff and made good recommendations that helped making decisions much easier! Thanks for all the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ted, Thank you for this kind review. We at Graven Chrysler strive to assist our customers in any & all their service needs. Again thank you, The Graven Chrysler Team

Love this dealership!!!

First, let me say how much I HATE to buy a car and have to talk to car dealers!!! HOWEVER - this place is different. Everyone is friendly and helpful. Terry Berry didn't talk down to me (they usually do if you are female), he was helpful, gave me a GREAT deal and didn't waste time running back and forth to "check on what I can do". I love my car, the paperwork was easy, I will definitely use this dealership again and recommend it to anyone I know who needs a car. Thank you again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vera, Thank you for your kind review. We understand that a lot of business think of customers as "Only Numbers - in their Pockets." But we pleasure ourselves by help customers find that vehicle that meets their needs. Regardless of gender. Again thank you for your business and please don't hesitate to call on us again. The Graven Chrysler Sales Team