Reviews
I brought my 2022 Murano for the CVT service and oil
I brought my 2022 Murano for the CVT service and oil change. I was informed I needed front and rear brakes they were able to get everything completed same day. Sara and Amanda went above and beyond to help me out and keep me notified.
I brought my 2022 Murano for the CVT service and oil
I brought my 2022 Murano for the CVT service and oil change. I was informed I needed front and rear brakes they were able to get everything completed same day. Sara and Amanda went above and beyond to help me out and keep me notified.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kidsuniverse2019, reviews like this give us motivation and help us ensure we provide high-quality care.
Happy to see a good spirited fella working in nissan
Happy to see a good spirited fella working in nissan service. Mr Dameyon Clark took good care of my Murano and his customer service is definitely five stars
Happy to see a good spirited fella working in nissan
Happy to see a good spirited fella working in nissan service. Mr Dameyon Clark took good care of my Murano and his customer service is definitely five stars
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
God Follower, reviews like this give us motivation and help us ensure we provide high-quality care.
Came in a couple of days ago with an unexpected flat
Came in a couple of days ago with an unexpected flat tire. There were a couple new faces when I walked in. I did eventually see Miss Amanda, assuming she’s been promoted, but happy to see her, coming in from her office. A young gentleman greeted me and took care of me. Unfortunately my tire wasn’t in stock but he took my car back and got my spare on and the next day called and got me in for my new tire. An even bigger surprise I got out with only paying $55 bucks, I didn’t realize I had warranty on my tires with the purchase. The young man was very pleasant both encounters. I’ll definitely be back for all my service needs. Thank you Mr. D Clark and Swope Nissan for getting me taken care of.
Came in a couple of days ago with an unexpected flat
Came in a couple of days ago with an unexpected flat tire. There were a couple new faces when I walked in. I did eventually see Miss Amanda, assuming she’s been promoted, but happy to see her, coming in from her office. A young gentleman greeted me and took care of me. Unfortunately my tire wasn’t in stock but he took my car back and got my spare on and the next day called and got me in for my new tire. An even bigger surprise I got out with only paying $55 bucks, I didn’t realize I had warranty on my tires with the purchase. The young man was very pleasant both encounters. I’ll definitely be back for all my service needs. Thank you Mr. D Clark and Swope Nissan for getting me taken care of.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi God Follower, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!
Clark was a pleasure to work with!
Clark was a pleasure to work with! He explained everything my Pathfinder needed on today’s visit and what would be needed on the next visit. Definitely trust this dealership and love the customer service they provide.
Clark was a pleasure to work with!
Clark was a pleasure to work with! He explained everything my Pathfinder needed on today’s visit and what would be needed on the next visit. Definitely trust this dealership and love the customer service they provide.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pathfinder Owner, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!
Amanda always takes good care of me and my family when we
Amanda always takes good care of me and my family when we come in for service. She goes above and beyond to make sure we leave happy. I give Amanda and Swope Nissan FIVE STARS
Amanda always takes good care of me and my family when we
Amanda always takes good care of me and my family when we come in for service. She goes above and beyond to make sure we leave happy. I give Amanda and Swope Nissan FIVE STARS
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi God Follower, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!
Where do I begin.
Where do I begin... Starr and Amanda are hands down best service staff to work with. They go above and beyond for their customers. They even bought me a Nissan hat!
Where do I begin.
Where do I begin... Starr and Amanda are hands down best service staff to work with. They go above and beyond for their customers. They even bought me a Nissan hat!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron_riggs, thank you so much for the positive review!
I had my car serviced at Nissan Sara,Amanda and Clark
I had my car serviced at Nissan Sara,Amanda and Clark were all very nice they had my car pulled in and out very Quickly best service ever thank you all for a great job!!!
I had my car serviced at Nissan Sara,Amanda and Clark
I had my car serviced at Nissan Sara,Amanda and Clark were all very nice they had my car pulled in and out very Quickly best service ever thank you all for a great job!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Cdbob0802, thank you; we appreciate your feedback!
Amanda Williams is one of the most helpful, courteous,
Amanda Williams is one of the most helpful, courteous, and customer service oriented individuals you could ever encounter. Takes care of me and my families needs with our vehicles each and every time!!”
Amanda Williams is one of the most helpful, courteous,
Amanda Williams is one of the most helpful, courteous, and customer service oriented individuals you could ever encounter. Takes care of me and my families needs with our vehicles each and every time!!”
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Makeba.dickerson, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!
Rude customer service, questions weren’t answered, car
Rude customer service, questions weren’t answered, car wasn’t ready when I was told it would be, was never notified of the delay, cost of service was more than I was told it was going to be due to some “hidden” fees that were added on. I’ve had this same experience before and not sure why I came back but 100% sure will never be back and will not ever purchase a Nissan from them either. Don’t trust them.
Rude customer service, questions weren’t answered, car
Rude customer service, questions weren’t answered, car wasn’t ready when I was told it would be, was never notified of the delay, cost of service was more than I was told it was going to be due to some “hidden” fees that were added on. I’ve had this same experience before and not sure why I came back but 100% sure will never be back and will not ever purchase a Nissan from them either. Don’t trust them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Unhappy Customer, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Worst experience I’ve EVER had!
Worst experience I’ve EVER had! Give you 1 quote then when you’re in person it changes! “Oh, I made a mistake!”
Worst experience I’ve EVER had!
Worst experience I’ve EVER had! Give you 1 quote then when you’re in person it changes! “Oh, I made a mistake!”
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you so much for sharing your thoughts. We always want your experience to be a positive one, so we worked to provide a variety of quotes with different down payments and protection plans based on your requests. To help out even more, we added extra value to your trade to lower your overall cost. We were glad to honor our 3-day exchange policy and get you into the higher trim and color you really wanted. We’re sorry your new car wasn’t detailed before you left—since it was later in the evening, our detail shop had already closed, but we’re happy to take care of that for you anytime. Also, we want everyone to feel welcome here—complimentary drinks are always available whether you’re here for service, shopping for a car, or just looking around. Your feedback truly helps us get better, and we appreciate you taking the time to share it!