Swope Nissan

I bought a beautiful Lincoln from a salesman named Daniel. He was very knowledgeable and very friendly. The main requirement that I asked for when I was sitting down with him, was an extended warranty because the car had 81,000 miles on it. He went and spoke with someone, came back and said that it qualified for the extended warranty and that it would simply be added into my payments. We went over what it covered and he said the financial department would go over it further with me. Next we sat down in the office of the financial manager and I repeated my same requirement for getting the car. He stated that this was not a problem to add and he gave me my payment information. It was more than what I wanted to pay, and he said that he could extend the time frame of the loan and therefore lower my monthly payments. I was pleased to hear this and then "signed on the line" so to speak. Fast forward to my second free oil change when the tech tells me that they have found an oil leak on the car. I'm upset but say "go ahead and schedule it, its covered under my warranty." The lady is looking over my paperwork and tells me that I do NOT have a warranty. I am dumbfounded, and begin to argue that YES I do. She has me go and speak with the finance guy. He looks and says, "Oh, we got you an extra 5 years of oil changes. Its what we call an extended warranty when you don't get the _____ package. (I can't remember if he called it gold or platinum). I was livid! I was scammed in my opinion. I was very specific that I wanted bumper to bumper warranty due to the higher mileage on the car. I asked if we could add it, since they lied to me about what they were selling me. He said NO, because "a leak has now been found, and you will have to be responsible for that." Now, lets jump forward to one year later, getting my oil changed and the tech tells me that I have 6 changes left in the system. I tell him that I was told that I have 5 YEARS that I purchased. He shows me that no, I only have 6 left. The LIES and SCAMS that have taken place from this dealership is unreal. I'm to the point that I hate my car, because I associate it with the thievery of this dealership. Avoid Swope, esp Swope Nissan at all costs! My next car will NOT be with them.

I bought a beautiful Lincoln from a salesman named Daniel. He was very knowledgeable and very friendly. The main requirement that I asked for when I was sitting down with him, was an extended warranty because the car had 81,000 miles on it. He went and spoke with someone, came back and said that it qualified for the extended warranty and that it would simply be added into my payments. We went over what it covered and he said the financial department would go over it further with me. Next we sat down in the office of the financial manager and I repeated my same requirement for getting the car. He stated that this was not a problem to add and he gave me my payment information. It was more than what I wanted to pay, and he said that he could extend the time frame of the loan and therefore lower my monthly payments. I was pleased to hear this and then "signed on the line" so to speak. Fast forward to my second free oil change when the tech tells me that they have found an oil leak on the car. I'm upset but say "go ahead and schedule it, its covered under my warranty." The lady is looking over my paperwork and tells me that I do NOT have a warranty. I am dumbfounded, and begin to argue that YES I do. She has me go and speak with the finance guy. He looks and says, "Oh, we got you an extra 5 years of oil changes. Its what we call an extended warranty when you don't get the _____ package. (I can't remember if he called it gold or platinum). I was livid! I was scammed in my opinion. I was very specific that I wanted bumper to bumper warranty due to the higher mileage on the car. I asked if we could add it, since they lied to me about what they were selling me. He said NO, because "a leak has now been found, and you will have to be responsible for that." Now, lets jump forward to one year later, getting my oil changed and the tech tells me that I have 6 changes left in the system. I tell him that I was told that I have 5 YEARS that I purchased. He shows me that no, I only have 6 left. The LIES and SCAMS that have taken place from this dealership is unreal. I'm to the point that I hate my car, because I associate it with the thievery of this dealership. Avoid Swope, esp Swope Nissan at all costs! My next car will NOT be with them.

I bought a 2017 Tacoma here a few nights ago and love it. Worked with Matthew Musgrave and he was so pleasant to work with. Did not pressure me and was very knowledgeable. I highly recommend this dealership for your car or truck buying. Great place and friendly service.

Swope Nissan has sold me my last seven vehicles! I will never go anywhere else. The staff is exceptional and really care about their customers. I highly recommend Swope Nissan for your next new or used vehicle!

Takoda Ashley was my salesman and was respectful and knowledgeable. He was not pushy and let me take my time to make my decision. He was very patient and kind. Every time I go in to have my car serviced, he always greets me with a smile and a handshake.

My 2015 Armada engine light came on and I took it to SWOPE Nissan to have it serviced. The first time they told me that there was a broken pipe on the fuel tank which caused the fault light to come on. So I paid about $2500 for a new tank. After 7 days the fault light came on again. They fixed the problem briefly after repairs. Then after 10 days the fault light came on again, this time they said it was because the fuel filler was deformed, and they charged me another $941. It cost me about $3500 in less than a month and I don't know if this will be the last time. I feel treated differently.

Took my wife's 2016 versa 4 speed automatic in for a ATF transmission fluid change on 1-11-2021 @ 70875 miles , fast forward transmission started to make a noise took in in again 8-2-2022 @ 79204 miles was told transmission was bad , had codes indicated on computer , I was told it would cost $4200 to replace (cvt transmission ) wrong we have a 4 speed automatic !!! Took it to a transmission repair shop for 2nd opinion the said drive it till the noisegot louder then replace the transmission , noise got louder took it to another nissan dealership 1-9-2023 @ 80992 miles they flushed transmission and found CVT transmission fluid mixed with ATF in transmission, I informed swoope nissan they said that to much time had elapsed & they didn't put the wrong fluid in transmission ( tough luck your on your own ) not paying period !!!

Took my wife's 2016 versa 4 speed automatic in for a ATF transmission fluid change on 1-11-2021 @ 70875 miles , fast forward transmission started to make a noise took in in again 8-2-2022 @ 79204 miles was told transmission was bad , had codes indicated on computer , I was told it would cost $4200 to replace (cvt transmission ) wrong we have a 4 speed automatic !!! Took it to a transmission repair shop for 2nd opinion they did not service transmission only listened to it no charge they said drive it till the noise got louder then replace the transmission , noise got louder took it to another nissan dealership 1-9-2023 @ 80992 miles they flushed transmission and found CVT transmission fluid mixed with ATF in transmission, I informed swoope nissan they said that to much time had elapsed & they didn't put the wrong fluid in transmission ( tough luck your on your own ) not paying period !! In less than 10,000 miles destroyed our transmission.

We always buy our vehicles from Swope Nissan in Elizabethtown, KY. Lindsey and Evan made the car buying process quick and easy. They are very flexible with their time and went the extra mile for myself and my wife.

WARNING : LEGAL SCAMMERS. I went in to have air fixed on 2014 Armana 30 DAYS later 1750 dollars later left with no air Was told it needed one more piece 3 times. Another 700 dollars. Fool me once Shame on you. Fool me twice my fault. Third time not going to happen. They don’t care. They waiting on next guy to SCAM. ON A 5 star scale I give them -23. I’m sure their response will be smooth. But I haven’t forgot. They are LEGAL SCAM ARTIST I wonder if Mr Swope knows how his business is ran