Reviews
Would definitely NOT recommend this dealer to anyone!
Would definitely NOT recommend this dealer to anyone! I recently bought a used vehicle from them and 1 WEEK later the transmission went out on it!! I understand that it is a used vehicle and you get what you pay for, but really?? $10,000 for 1 week is a bit ridiculous! I have tried to reach out to them and haven’t heard anything! The salesperson that I bought it from is the only person I have talked to and all she said was “that’s why we tried to get you into a new vehicle” and “you did sign an as is form”. Yes, I did but I honestly would expect the vehicle that I was told went through a 90 point inspection would have a transmission that could last at least 90 days! Trust me if I could afford a new vehicle I would have but since I have a ton of medical bills due to MS, I was trying to save some money and went with who I thought was a reputable business! Save your money and keep looking elsewhere! DO NOT BUT FROM THIS DEALERSHIP!!
Would definitely NOT recommend this dealer to anyone!
Would definitely NOT recommend this dealer to anyone! I recently bought a used vehicle from them and 1 WEEK later the transmission went out on it!! I understand that it is a used vehicle and you get what you pay for, but really?? $10,000 for 1 week is a bit ridiculous! I have tried to reach out to them and haven’t heard anything! The salesperson that I bought it from is the only person I have talked to and all she said was “that’s why we tried to get you into a new vehicle” and “you did sign an as is form”. Yes, I did but I honestly would expect the vehicle that I was told went through a 90 point inspection would have a transmission that could last at least 90 days! Trust me if I could afford a new vehicle I would have but since I have a ton of medical bills due to MS, I was trying to save some money and went with who I thought was a reputable business! Save your money and keep looking elsewhere! DO NOT BUT FROM THIS DEALERSHIP!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing place if looking for a car!
Amazing place if looking for a car! My previous car was wearing out on me and when I came to this location, I was approved within an hour and Shelby found me a car within my budget. Very supportive and understanding, highly recommend.
Amazing place if looking for a car!
Amazing place if looking for a car! My previous car was wearing out on me and when I came to this location, I was approved within an hour and Shelby found me a car within my budget. Very supportive and understanding, highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Over MSRP should be common practice, but hey small town
Over MSRP should be common practice, but hey small town exploitation comes from the top right?!? Poor management, old fashioned and out of touch with the industry.
Over MSRP should be common practice, but hey small town
Over MSRP should be common practice, but hey small town exploitation comes from the top right?!? Poor management, old fashioned and out of touch with the industry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Best place in Kentucky to buy new.
Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.
Best place in Kentucky to buy new.
Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience. Wonderful sales rep.
Love my new Nisson Sentry. I had a wonderful salesman, Josh, and it was a great buying experience. No pressure. All questions answered. Easy financing on site.
Great car buying experience. Wonderful sales rep.
Love my new Nisson Sentry. I had a wonderful salesman, Josh, and it was a great buying experience. No pressure. All questions answered. Easy financing on site.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words and being a loyal customer!
Very satisfied customer
We traveled from MI to purchase a new F250. Prior to arriving, we knew everything necessary to feel confident making the trip. Great experience, thank you!
Very satisfied customer
We traveled from MI to purchase a new F250. Prior to arriving, we knew everything necessary to feel confident making the trip. Great experience, thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for making the trip!!
Great
Great experience! I have bought 3 vehicles from Brad, and he is always so great to work with. I love how friendly everyone is and how hard they work.
Great
Great experience! I have bought 3 vehicles from Brad, and he is always so great to work with. I love how friendly everyone is and how hard they work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to get a vehicle!
Great dealership have bought 3 vehicles from Conway Heaton Ford! Staff is amazing and always goes above and beyond! I look forward to buying our next vehicle here!
Great place to get a vehicle!
Great dealership have bought 3 vehicles from Conway Heaton Ford! Staff is amazing and always goes above and beyond! I look forward to buying our next vehicle here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Never done business due to all the emails and calls from
Never done business due to all the emails and calls from the sales team. Made me feel pressured
Never done business due to all the emails and calls from
Never done business due to all the emails and calls from the sales team. Made me feel pressured
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mike in parts went above and beyond to assist with my
Mike in parts went above and beyond to assist with my truck repair! Thank you!
Mike in parts went above and beyond to assist with my
Mike in parts went above and beyond to assist with my truck repair! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair