Reviews
Friends and family, please share this.
Friends and family, please share this. I am absolutely disgusted with the shady and unethical behavior of D-Patrick Ford Lincoln. My mother, who just retired and is on a fixed budget, went to them to buy an SUV. She paid $10,500 for it I sat and listened to her ask the salesman Eric and his boss Dylan if there were any major mechanical issues with the car and they said NO. She just got it home and it automatically started having issues right away. Turns out the motor is completely shot and needs replaced. When she called them to ask if they knew about this, they said they did, and that's what "SOLD AS IS MEANS." They lied to our faces. I'm so heartbroken for her as she spent all of her savings to get this vehicle.
Friends and family, please share this.
Friends and family, please share this. I am absolutely disgusted with the shady and unethical behavior of D-Patrick Ford Lincoln. My mother, who just retired and is on a fixed budget, went to them to buy an SUV. She paid $10,500 for it I sat and listened to her ask the salesman Eric and his boss Dylan if there were any major mechanical issues with the car and they said NO. She just got it home and it automatically started having issues right away. Turns out the motor is completely shot and needs replaced. When she called them to ask if they knew about this, they said they did, and that's what "SOLD AS IS MEANS." They lied to our faces. I'm so heartbroken for her as she spent all of her savings to get this vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great help in fining just the right vehicle.
Great help in fining just the right vehicle. Good follow up from service and finiance.
Great help in fining just the right vehicle.
Great help in fining just the right vehicle. Good follow up from service and finiance.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review Gmfinney! We're happy to hear you found the right vehicle and had a smooth experience with our service and finance teams!
Buying the car was a positive experience and the
Buying the car was a positive experience and the salesman, Kevin Woolsey, was helpful and accommodating to our requests. Since I drove a 250+ miles to buy the vehicle, getting the details in order before the trip was important and Kevin (and initially Paige Billings) were very instrumental toward that end.
Buying the car was a positive experience and the
Buying the car was a positive experience and the salesman, Kevin Woolsey, was helpful and accommodating to our requests. Since I drove a 250+ miles to buy the vehicle, getting the details in order before the trip was important and Kevin (and initially Paige Billings) were very instrumental toward that end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, Laia! We're so glad to hear you had a great experience and that Kevin and Paige took good care of you. Enjoy your new ride!
I got a nice used vehicle.
I got a nice used vehicle. I was told the gas tankworld be full when I picked it up and it wasn't. It was detailed very nice.
I got a nice used vehicle.
I got a nice used vehicle. I was told the gas tankworld be full when I picked it up and it wasn't. It was detailed very nice.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jason, thanks for your feedback! We’re glad you loved the detailing!
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. Our paperwork went smoothly and fast. Will recommend this dealership to friends.
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. Our paperwork went smoothly and fast. Will recommend this dealership to friends.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen, thank you for the kind words! We're so glad to hear everything went smoothly and that our team made you feel welcome. We truly appreciate your recommendation!
Started out as a bad experience but was rectified in the
Started out as a bad experience but was rectified in the end, I feel a fair deal was made
Started out as a bad experience but was rectified in the
Started out as a bad experience but was rectified in the end, I feel a fair deal was made
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your honesty and the chance to correct the situation. It’s great to hear that things were resolved and you left feeling good about your deal! Thank you for working with us!
Very friendly staff.
Very friendly staff. Not pushy just down to earth salespeople. I would definitely recommend this dealership
Very friendly staff.
Very friendly staff. Not pushy just down to earth salespeople. I would definitely recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful feedback! We're so glad you felt comfortable and well taken care of during your visit! We appreciate the recommendation!
Once the sales manager paired us with a different
Once the sales manager paired us with a different salesperson, we had a great experience. The first man that came out to greet us was unbelievably rude and unhelpful. I spoke with the manager and he apologized for that man's behavior and passed us to another salesperson, Evelyn, and she was fantastic.
Once the sales manager paired us with a different
Once the sales manager paired us with a different salesperson, we had a great experience. The first man that came out to greet us was unbelievably rude and unhelpful. I spoke with the manager and he apologized for that man's behavior and passed us to another salesperson, Evelyn, and she was fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your honest feedback. We apologize for the rocky start but are so glad Evelyn could provide the experience you were looking for! We appreciate the opportunity to make things right!
Fantastic experience, Kenny was the very best!
Fantastic experience, Kenny was the very best! Plan to get our next vehicle there too!
Fantastic experience, Kenny was the very best!
Fantastic experience, Kenny was the very best! Plan to get our next vehicle there too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We're thrilled to hear you had a fantastic experience with Kenny. We can’t wait to help you with your next vehicle when the time comes!
Good communication answered lots of my questions.
Good communication answered lots of my questions. Fair price, sent me lots of pictures & more information about the car.
Good communication answered lots of my questions.
Good communication answered lots of my questions. Fair price, sent me lots of pictures & more information about the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the awesome feedback! We’re all about keeping you informed and making sure you feel confident in your purchase. Glad we could help!