D-Patrick Ford Lincoln

Picked the truck I wanted. They told me they would have it in a couples of days. After 7 days with no communication from the dealer I called them. They told me they couldn’t get the truck. I ended up buying a new truck they had on the lot. 2 days after getting it the “check engine” light came on. I took it in and they told me they needed a part and it would be in the next day. 4 days later (today), after no communication from DPat I called them and the said the part was in but they couldn’t fit me in the schedule for a week. Today a received an application for certificate of title for a different vehicle/person. D-Patrick ford is really on top of their game. LOL

Friends and family, please share this. I am absolutely disgusted with the shady and unethical behavior of D-Patrick Ford Lincoln. My mother, who just retired and is on a fixed budget, went to them to buy an SUV. She paid $10,500 for it I sat and listened to her ask the salesman Eric and his boss Dylan if there were any major mechanical issues with the car and they said NO. She just got it home and it automatically started having issues right away. Turns out the motor is completely shot and needs replaced. When she called them to ask if they knew about this, they said they did, and that's what "SOLD AS IS MEANS." They lied to our faces. I'm so heartbroken for her as she spent all of her savings to get this vehicle.

Great help in fining just the right vehicle. Good follow up from service and finiance.

Buying the car was a positive experience and the salesman, Kevin Woolsey, was helpful and accommodating to our requests. Since I drove a 250+ miles to buy the vehicle, getting the details in order before the trip was important and Kevin (and initially Paige Billings) were very instrumental toward that end.

I got a nice used vehicle. I was told the gas tankworld be full when I picked it up and it wasn't. It was detailed very nice.

Everyone was very friendly and helpful. Our paperwork went smoothly and fast. Will recommend this dealership to friends.

Started out as a bad experience but was rectified in the end, I feel a fair deal was made

Very friendly staff. Not pushy just down to earth salespeople. I would definitely recommend this dealership

Once the sales manager paired us with a different salesperson, we had a great experience. The first man that came out to greet us was unbelievably rude and unhelpful. I spoke with the manager and he apologized for that man's behavior and passed us to another salesperson, Evelyn, and she was fantastic.

Fantastic experience, Kenny was the very best! Plan to get our next vehicle there too!