James Motor Company

We were treated with respect and their dealership was very accommodating to my family. I would recommend this dealership to a friend.

Bought a car from Bob Spradlin and had a great experience. He took the time to explain all the car functions to me and there are a lot of things to learn in a Mercedes! He was so patient and kind, felt more like a friend that a sales person. Can not recommend Mr. Spradlin and James Motor company enough. Great people and an awesome dealership.

I recently purchased a vehicle from James Motors in Lexington. I have to say it was my best experience ever purchasing a vehicle. I'm a single, older woman and the process can be intimidating. But, there was none of the usual pressure or haggling back and forth. They were super easy to deal with and even went above and beyond by allowing me to take the car early because they were experiencing computer issues. I would have expected this had I been purchasing a $120,000 Mercedes, but I was purchasing a USED vehicle. Be sure to ask for Danny Arnold.

I am in the process of looking at cars. I stopped by James Motors in Lexington and had a wonderful experience working with John Cole. He worked with me knowing that I am not ready to buy. But when I am ready, John is who I will buy from. Great guy and great dealership.

I recently purchased a GLC 300 from James Motor Co. and I cannot say enough about the awesome service and professional staff. John Cole made the experience second to none as everything went so smoothly throughout the whole car-buying process. I highly recommend John Cole for your first or repeat purchase at James Motor Co.

Excellent customer service by John Minke at James Mercedes Dealership in Lexington, Kentucky August 16, 2022. John Minke went above and beyond his duties in the parts department of Mercedes in Lexington to help a Mercedes owner from Louisville, KY. Kudos to this man and to the dealership in Lexington, KY. He's a superstar.

I wanted certain safety features on a vehicle due to my disability. I was told the Mercedes I was interested in had it. After buying it, I determined it did not. The salesman, supervisor, and manager all, will not return my calls. I would never buy from them again or recommend them.

I really enjoyed working with Larry Cartwright. He really went out of his way to satisfy my needs in the purchase of the 2017 GLE. This is the third vehicle I have purchased from this establishment and I will continue you come back because of the prices and the service. I enjoyed working with Larry because of his honesty, promises, and humility.

Special thanks to Eddie and Larry, who made my transaction frictionless. It was a pleasure to deal with these gentlemen. Jason McC. was equally very helpful and explained the CPO and warranty options, etc. Refreshing car buying experience. Very happy to highly recommend them.

We must give the highest praise to the two salesmen that helped us with the purchase of our new Mercedes Hunter Hamilton and Larry Campbell. Purchased the car February 3 and went back today to ask a few questions Larry could not have been more accommodating to get our needs met. Kennth and Marjorie Chism