Weeks in Benton

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 30, 2019

    I have purchased 2 vehicles from Travis Severin at Weeks in the last 6 months. Easiest decision I’ve ever had to make buying a car with no pressure whatsoever.... He found exactly what I was looking for and at the right price. I WILL NOT BUY ANYWHERE ELSE! Will, Travis, and the others at Weeks in Benton are the best in Southern Il hands down! Thanks again guys!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

  • 5.0 out of 5
    June 15, 2018

    Have been using service department since March 2017. Started going there because the new service manager had taken care of my vehicle at a dealership in... Carbondale. The entire dealership is knowledgeable, friendly and courteous! No better service department in southern Illinois, despite their small size! They bend over backwards to accommodate you. When they are several days out on scheduling, I prefer to wait for them to get my work done. Every experience with them has been outstanding!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 11, 2018

    Service manager is horrible almost as if she is better then you. Say the way she treated her employees and wow is all I can say I’ve seen dogs treated... better on the street. Lies about finish times and when you have a problem with your repair doesn’t want to get you back in for another appointment her schedule goes from open to full 2 weeks out once there’s a problem and your not satisfied. Cashier was very polite is only thing good about my last visit

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, we regret to hear that you had this experience with us. Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see t...hat you had a negative experience.

  • 1.0 out of 5
    September 23, 2017

    Screwed me over good. No lube. Bring a mechanic with you before you buy cause they won't keep their word on anything..screwed me cause I'm a woman

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 25, 2017

    We had a great shopping and buying experience from start to finish at this dealership. We love our new purchase. John Melvin is very friendly and an overall... great salesman. Since our purchase he has taken the time several times to check with us to make sure everything is still going well with our new vehicle. If you are looking for a new or used vehicle, try this dealership and ask for John.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 16, 2017

    Friendly and knowledgeable staff. Definitely a great place to purchase a new or used vehicle or get it serviced.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2017

    What an easy buying experience. John Melvin is very knowledgeable and no pressure at all, he made sure we got the right vehicle that fit our need!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2017

    John M found the exact truck I was looking for and at a great price. Couldn't be happier with the whole experience at Weeks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2017

    The whole crew (from sales to service) at Weeks in Benton is great to work with and they know their stuff!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and we greatly appreciate your business!

  • 1.0 out of 5
    September 1, 2016

    I inquired about a vehicle, but never heard back from the dealership. I assume the vehicle had already sold. We ended up purchasing somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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