Skip to main content

Lucas-Smith Chrysler Center

(481 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–7:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–7:00pm 9:00am–5:30pm
Saturday 9:00am–4:00pm 9:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas-Smith Chrysler Center from DealerRater.

Want to share your experience with this dealership?

Write a review

It was a great experience.

It was a great experience. Working with someone wtth a lot of patience. Greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Shawn was a good salesman in and out very quick.

Shawn was a good salesman in and out very quick. Very low pressure experience. Great dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had such a great experience.

I had such a great experience. I knew we had a 3rd baby on the way and we only had 1 car which was a small sedan. We had been searching for a Durango for awhile just couldn't find the right one. We walked into Lucas-Smith Dodge dealership in festus and found the perfect vehicle right away. It was only on the lot for 1 week. Shawn helped us and we test drove the Durango to make sure we were comfortable. He was so patient, wasn't over pressuring to sell it and was very informative and friendly. Jackie also made the transaction so smooth as she had all the paperwork ready to go and we signed in less than 10 minutes and out the door we were to our new Durango. Best buying experience ever and will continue to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you.

Thank you. While the process was ephemeral, I look forward to little or no issues with my NEW Ram 1500. I'm betting on any issues being fugacious with intermittent soporific ministrations by you highly skilled staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and helpful staff.

Very friendly and helpful staff. It was awesome working with Frank thank you all very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sales person was very pleasant to work with and

The sales person was very pleasant to work with and knowledgeable about the vehicle. He had a very courteous and professional attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service!

Great service! Would recommend for your next purchase. Went above and beyond to make the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Pete for helping us get into our new Grand

Thank you Pete for helping us get into our new Grand Cherokee. We had lots of questions and you had all the answers. We had a great experience buying our new car. Thank you so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly, priority is customer service.

Friendly, priority is customer service. Great sales experience and the follow up to make sure I understood how to use the vehicle was first rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No misleading sales pitch.

No misleading sales pitch. Upfront price. Quick and easy ! Brad made the decision an easy choice for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.