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Lucas-Smith Chrysler Center

(481 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–7:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–7:00pm 9:00am–5:30pm
Saturday 9:00am–4:00pm 9:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas-Smith Chrysler Center from DealerRater.

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Jason was amazing to work with.

Jason was amazing to work with. We definitely will be coming back in the future to work with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you enjoyed great customer service working with our team at Lucas Smith Chrysler Dodge Jeep. Thank you for your amazing review. We are here if you need any further assistance.

Our experience at this dealer was pleasant without any

Our experience at this dealer was pleasant without any sales pressure. Shawn was great to work with. The online listing for our new car was accurate, and we love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, thank you for your wonderful review. We are so glad that you had a great experience with our Sales Team at Lucas Smith Chrysler Dodge Jeep and we congratulate you on your new vehicle! Take care.

Everyone at Lucas Smith was fantastic to work with!

Everyone at Lucas Smith was fantastic to work with! My husband and I traded in a used vehicle and purchased a brand new Jeep Grand Cherokee. Shawn was our salesman and he was awesome! He was very straight forward and helpful through the entire purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, and thank you for noting our fantastic, straight-forward, and helpful Sales Team here at Lucas Smith Chrysler Dodge Jeep. Thank you for choosing us and congratulations on the purchase of your new Jeep Grand Cherokee.

Our Salesperson Patty was very helpful and knowledgeable

Our Salesperson Patty was very helpful and knowledgeable about the jeep we decided to purchase. We would recommend her to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy that you left us a five-star review and a recommendation for our services. We're delighted to know that our knowledgeable Sales Team was helpful during the purchase of your new Jeep. Should you need anything, please don't hesitate to reach out to us at Lucas Smith Chrysler Dodge Jeep.

Wonderful family atomosphere.

Wonderful family atomosphere. They pride themselves in customer service in all areas. From the front office to sales to the service center all the employees care about you. I wouldn’t but anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review! We are so glad that you have had great experiences with our staff at Lucas Smith Chrysler Dodge Jeep and it has been our pleasure to assist you. Please don't hesitate to let us know if there is anything else we can help you with.

The Lucas-Smith team delivers fantastic customer service.

The Lucas-Smith team delivers fantastic customer service. They are friendly and knowledgeable, but never pushy. We worked directly with Shawn and had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and review, Jon. We are happy our Service Team at Lucas Smith Chrysler Dodge Jeep was both professional and friendly and provided fantastic customer service. We thank you for your business.

Very friendly and informative staff my sales woman

Very friendly and informative staff my sales woman Pattie was amazing and everything went very smoothly will definitely use them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, and thank you for your amazing 5-star review. We're happy to read that our Sales Team here at Lucas Smith Chrysler Dodge Jeep provided a friendly, smooth, and informative experience for you. Congratulations on your purchase and we look forward to assisting you again in the future.

Professional / Patient / Courtious / Responsive /

Professional / Patient / Courtious / Responsive / Detailed / I would recommed this dealership to friends and family - in the past i have recieved great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

Dealer response

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

Dealer response

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

Dealer response

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

Dealer response

Hello, we are grateful for this wonderful 5-star review! It makes us glad to know that our team was professional, patient, and courteous while providing you with great service. Thank you for highlighting how they were also responsive and detailed. If there is any further automotive assistance that you require, please feel free to contact us here at Lucas Smith Chrysler Dodge Jeep.

Great service.

Great service. Great location when I do need service. Sales and service staff friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and review. We are happy our Service Team at Lucas Smith Chrysler Dodge Jeep was both friendly and professional during your visit. We thank you for your business.

My family has been shopping at Lucas Smith for many

My family has been shopping at Lucas Smith for many years. I remember as a kid pretty much growing up there and being able to purchase my new car from them was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to see this 5-star review for our Sales Team. It is wonderful to know they have consistently provided your family with amazing service for many years here at Lucas Smith Chrysler Dodge Jeep. Congratulations on your new car! We appreciate your business and truly value our loyal customers like you.