Reviews
Ford Explorer
The customer service was prompt and caring. all services and needs were explained
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service/Repair
Lexington Park Ford has always done a good job servicing my vehicles over the years. In this most recent case, they took my car without an appointment and kept me informed of their progress and prognosis throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Great service!
Bought my new 2017 F-150 through Lex Park Ford. Quinton was incredibly helpful and accommodating, making every effort to provide as much info as possible in making the purchase of a vehicle not currently on their lot. The sale went through flawlessly and I am incredibly pleased with the my new truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stoked with my purchase
Very pleased with my experience at Lexington Park Ford. The staff was friendly, helpful and even allowed me (a single mom) to run a kid-centric errand during a test drive. Very happy with my purchase (a 2012 Toyota Camry) and recommend them if staying local to shop new/used vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carrie, thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Lexington Park Ford Lincoln for all your vehicle needs! Take care!
Survey
2017 Ford Explorer. Excellent service. Listened to my preferences and found the perfect vehicle. Fast and easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fabulous service!
We would highly recommend the service department! I dealt with Charlie and he was friendly, professional and patient! We took our Edge in for a check up and everything was clearly explained, he kept us up to date on what was going on. Thank you for your service and patience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
lexington park ford
my sales man was the best. helped me find a really nice truck. for a fair price
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent customer service
This was a walk in service call to change oil and filter and rotate tires. I was advised that 15 appointments were ahead of my vehicle, however, the total length of time to wait was only 1 hour. Impressive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience on my recent purchase
The guys at Lexington Park Ford were all awesome and very helpful with the purchase of my new vehicle. I would definitely recomend them to anyone in future.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
F-150 oil change
We were very pleased with our experience. Our truck came back to us from getting an oil change clean inside and out. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase