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Safford Chrysler Jeep Dodge RAM Fiat of

(1,279 reviews)
Visit Safford Chrysler Jeep Dodge RAM Fiat of
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award

Reviews

(1,279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Chrysler Jeep Dodge RAM Fiat of from DealerRater.

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I have been taking my Jeep Wrangler and Cherokee to

I have been taking my Jeep Wrangler and Cherokee to Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for her Jeep Renegade. He does an excellent job. He handles all of our vehicle services proficiently and effectively and keeps us advised if there are any issues we need to be concerned about and, if so, ensures those issues are taken care efficiently and promptly. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that, thank you! It's always a great feeling when we hear from one of our amazing customers. Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thanks again!

Got my oil changed and tires rotated.

Got my oil changed and tires rotated. Everything went very well. All done in less than 45 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Great to hear! Thanks, Todd!

I was smelling gas fumes through my vehicle A/C.

I was smelling gas fumes through my vehicle A/C. Gil Brown had it taken care of. JW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy to hear we were able to repair your vehicle. Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thanks again!

Unpleasant situation made much easier to handle due to

Unpleasant situation made much easier to handle due to professional, courteous and patient staff (Josh and Paul).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilld to hear that. Please let us know if there is anything else that we can help you with - Thank you!

My wife recently had her Jeep Cherokee Latitude serviced

My wife recently had her Jeep Cherokee Latitude serviced at Safford (tire rotation and oil change). Afterwards Mr. Joe Cousineau Service advisor, pointed out some areas around the windshield that were brittle and breaking apart. He advised that the windshield corner trim be replaced soon. Two pieces were needed and Safford parts department had them in stock. My wife was able to acquire what the parts for roughly $40 and Mr. Cousineau took a moment to help her pop them on before leaving. We truly appreciate the top notch customer service. We highly recommend Safford for your car repair needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Derrick! We're so glad to hear that you are happy with the service that you recieved from Joe and we'll be sure to pass along your very kind words. Thank you!

Staff was knowledgeable, friendly, and efficient.

Staff was knowledgeable, friendly, and efficient. Smooth buying experience. Sales person Jamar was exceptional. Finance department was streamlined and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That's so great to hear! Thank you!

The experience was awesome.

The experience was awesome. Our dealer Sammy was top notch. He answered our questions, provided several options within our requested budget, made follow up phone calls and even stood out in the rain with us when we had limited time to look at vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear that, thank you!

Service department is excellent.

Service department is excellent. Like working with “my” service representative. He is very good to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear, thank you!

Provided speedy service to take care of my vehicle.

Provided speedy service to take care of my vehicle. Could have provided more details when performing the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. This information will be given to our management team to review.

Amazing customer service and seamless process.

Amazing customer service and seamless process. There was never a question unanswered and I was able to get a great deal on an immaculate vehicle! This is my 4th vehicle purchased from Safford Fredericksburg; I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your very kind feedback - we appreciate it!