Reviews
I have been taking my Jeep Wrangler and Cherokee to
I have been taking my Jeep Wrangler and Cherokee to Safford Jeep for service for years. They do a great job. Josh in service handles of my vehicle service needs as well as those of my daughter for her Jeep Renegade. He does an excellent job. He handles all of our vehicle services proficiently and effectively and keeps us advised if there are any issues we need to be concerned about and, if so, ensures those issues are taken care efficiently and promptly. I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that, thank you! It's always a great feeling when we hear from one of our amazing customers. Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thanks again!
Got my oil changed and tires rotated.
Got my oil changed and tires rotated. Everything went very well. All done in less than 45 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great to hear! Thanks, Todd!
I was smelling gas fumes through my vehicle A/C.
I was smelling gas fumes through my vehicle A/C. Gil Brown had it taken care of. JW
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear we were able to repair your vehicle. Please always feel free to let us know if there is ever anything else that we can assist you with in the future. Thanks again!
Unpleasant situation made much easier to handle due to
Unpleasant situation made much easier to handle due to professional, courteous and patient staff (Josh and Paul).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilld to hear that. Please let us know if there is anything else that we can help you with - Thank you!
My wife recently had her Jeep Cherokee Latitude serviced
My wife recently had her Jeep Cherokee Latitude serviced at Safford (tire rotation and oil change). Afterwards Mr. Joe Cousineau Service advisor, pointed out some areas around the windshield that were brittle and breaking apart. He advised that the windshield corner trim be replaced soon. Two pieces were needed and Safford parts department had them in stock. My wife was able to acquire what the parts for roughly $40 and Mr. Cousineau took a moment to help her pop them on before leaving. We truly appreciate the top notch customer service. We highly recommend Safford for your car repair needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Derrick! We're so glad to hear that you are happy with the service that you recieved from Joe and we'll be sure to pass along your very kind words. Thank you!
Staff was knowledgeable, friendly, and efficient.
Staff was knowledgeable, friendly, and efficient. Smooth buying experience. Sales person Jamar was exceptional. Finance department was streamlined and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's so great to hear! Thank you!
The experience was awesome.
The experience was awesome. Our dealer Sammy was top notch. He answered our questions, provided several options within our requested budget, made follow up phone calls and even stood out in the rain with us when we had limited time to look at vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear that, thank you!
Service department is excellent.
Service department is excellent. Like working with “my” service representative. He is very good to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear, thank you!
Provided speedy service to take care of my vehicle.
Provided speedy service to take care of my vehicle. Could have provided more details when performing the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. This information will be given to our management team to review.
Amazing customer service and seamless process.
Amazing customer service and seamless process. There was never a question unanswered and I was able to get a great deal on an immaculate vehicle! This is my 4th vehicle purchased from Safford Fredericksburg; I won't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your very kind feedback - we appreciate it!