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Sapaugh GM Country

(2,938 reviews)
Visit Sapaugh GM Country
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (636) 642-0119 (636) 642-0119
Used (636) 642-0115 (636) 642-0115
Service (636) 642-0468 (636) 642-0468

Reviews

(2,938 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sapaugh GM Country from DealerRater.

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The team at Sapaugh is always top notch and first rate.

The team at Sapaugh is always top notch and first rate. They do everything they can to make sure we are more than satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

They where really kind and helpfull.

They where really kind and helpfull. I would recommend Blake to everyone. More of our family will definitely be coming to you guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Sapaugh made the car buying process super easy and super

Sapaugh made the car buying process super easy and super quick. They were able to answer any questions I had as well and made sure to explain things thoroughly for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

I recently lost my car in a flash flood.

I recently lost my car in a flash flood. I thought it was irreplaceable; however, Rich Konnold found the perfect vehicle for my needs. I really love it. He worked within my budget and the financing was so efficiently done that I was able to drive it home that very day. I just can‘t say enough good things about the Sappaugh experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Andy------Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Everyone was very friendly and very friendly!

Everyone was very friendly and very friendly!! I like the car it is very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we hope to see you again soon! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Loved everything about Sapaugh!

Loved everything about Sapaugh!! Greg was amazing and made looking for a new vehicle stress less

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

I have found in my 84 yrs of experiencing frustration in

I have found in my 84 yrs of experiencing frustration in buying cars that the internet is God's gift to both parties if they are reasonable. It requires me to do a little leg work in advance but it saves a lot of time and frustration. Nothing irritates me more than a dealer giving me the run around. I do my dealing over the phone now and it works like this: I determine if the asking price is reasonable to begin with. I find out what my trade should be worth by consulting Kelly Blue Book. I've found their numbers to be acceptable to dealers keeping in mind it's the spread between the buy price and the trade price that counts. When I call I give the dealer the good, bad and ugly things about the trade. Ugly is usually a cracked windshield that need to be replaced. I am honest with them and expect the same in return. I first talked with Dave Issac and discussed the deal I wanted to make but that I couldn't be hung up in the office for more than an hour. We came to terms that were agreeable to both of us with a little wiggle room for minor adjustments in case I missed some small thing when assessing my trade. He was not available for when I needed to come in so he arranged for his son Dylan to come over from new sales and take care of our deal. These guys are both great to work with. They delivered on their commitment and then some. In the time between our phone call and our appointment, the Jeep we were buying was listed at a lower price than we had negotiated and Sapaugh adjusted the price with no questions. We were in and out in less than an hour, as requested, and were both pleased at the time and fuss saved. I've only experienced this with one other dealer and they are located in Jefferson City, so, both Missouri dealers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I posted a review of our deal, as requested. It appears under v65brutus.

Friendly and informed service.

Friendly and informed service. Consideration of the best interests of the customer and what they were looking for in a vehiicle. After sale assistance in addressing customer questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

I needed a vehicle fast, and Sapaugh came through again.

I needed a vehicle fast, and Sapaugh came through again. Nice selection of pre-owns and a hassle free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Top notch Dealership!

Top notch Dealership! Rich pulled out all the stops and created a great car buying experience. I highly recommend the entire Team! The definition of above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Craig---------Thank You ! We appreciate your business and kind words about your Experience ! The entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com