Reviews
The team at Sapaugh is always top notch and first rate.
The team at Sapaugh is always top notch and first rate. They do everything they can to make sure we are more than satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You ! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
They where really kind and helpfull.
They where really kind and helpfull. I would recommend Blake to everyone. More of our family will definitely be coming to you guy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Sapaugh made the car buying process super easy and super
Sapaugh made the car buying process super easy and super quick. They were able to answer any questions I had as well and made sure to explain things thoroughly for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
I recently lost my car in a flash flood.
I recently lost my car in a flash flood. I thought it was irreplaceable; however, Rich Konnold found the perfect vehicle for my needs. I really love it. He worked within my budget and the financing was so efficiently done that I was able to drive it home that very day. I just can‘t say enough good things about the Sappaugh experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy------Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Everyone was very friendly and very friendly!
Everyone was very friendly and very friendly!! I like the car it is very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we hope to see you again soon! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Loved everything about Sapaugh!
Loved everything about Sapaugh!! Greg was amazing and made looking for a new vehicle stress less
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
I have found in my 84 yrs of experiencing frustration in
I have found in my 84 yrs of experiencing frustration in buying cars that the internet is God's gift to both parties if they are reasonable. It requires me to do a little leg work in advance but it saves a lot of time and frustration. Nothing irritates me more than a dealer giving me the run around. I do my dealing over the phone now and it works like this: I determine if the asking price is reasonable to begin with. I find out what my trade should be worth by consulting Kelly Blue Book. I've found their numbers to be acceptable to dealers keeping in mind it's the spread between the buy price and the trade price that counts. When I call I give the dealer the good, bad and ugly things about the trade. Ugly is usually a cracked windshield that need to be replaced. I am honest with them and expect the same in return. I first talked with Dave Issac and discussed the deal I wanted to make but that I couldn't be hung up in the office for more than an hour. We came to terms that were agreeable to both of us with a little wiggle room for minor adjustments in case I missed some small thing when assessing my trade. He was not available for when I needed to come in so he arranged for his son Dylan to come over from new sales and take care of our deal. These guys are both great to work with. They delivered on their commitment and then some. In the time between our phone call and our appointment, the Jeep we were buying was listed at a lower price than we had negotiated and Sapaugh adjusted the price with no questions. We were in and out in less than an hour, as requested, and were both pleased at the time and fuss saved. I've only experienced this with one other dealer and they are located in Jefferson City, so, both Missouri dealers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I posted a review of our deal, as requested. It appears under v65brutus.
Friendly and informed service.
Friendly and informed service. Consideration of the best interests of the customer and what they were looking for in a vehiicle. After sale assistance in addressing customer questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THANK YOU ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
I needed a vehicle fast, and Sapaugh came through again.
I needed a vehicle fast, and Sapaugh came through again. Nice selection of pre-owns and a hassle free experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Top notch Dealership!
Top notch Dealership! Rich pulled out all the stops and created a great car buying experience. I highly recommend the entire Team! The definition of above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig---------Thank You ! We appreciate your business and kind words about your Experience ! The entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com