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Sapaugh GM Country

(2,938 reviews)
Visit Sapaugh GM Country
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (636) 642-0119 (636) 642-0119
Used (636) 642-0115 (636) 642-0115
Service (636) 642-0468 (636) 642-0468

Reviews

(2,938 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sapaugh GM Country from DealerRater.

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Great dealership great people great experience you

Great dealership great people great experience you couldn't ask for more and we will buy our next car from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Great Service

Our salesman Bryan Ogle was efficient and patient during the transaction and responsive after the sale. Professional & experienced. We would recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Kelle--- Than You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Great customer service, work quick to make a deal happen.

Great customer service, work quick to make a deal happen. Treated me right, best service from a dealer in a long time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You! Hi, we are very happy we could provide you with a positive experience! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Great service kept me updated while waiting on vehicle to

Great service kept me updated while waiting on vehicle to come in and delivered for reasonable price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

I have bought all my new cars from Sapaugh for the past

I have bought all my new cars from Sapaugh for the past 21 years. I like the salespeople, especially Brian Hankins, my salesman. I always bring my car to Sapaugh for service. If I decide not to wait for my car, they have a shuttle that will bring me home and pick me up when the work in complete. If ever something is not right, they will make it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Thank you Rich Konold for making this purchase fast,

Thank you Rich Konold for making this purchase fast, easy, and no pressure! I will be purchasing future vehicles from Sapaugh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Quick and easy experience.

Quick and easy experience. Salesperson and financial guy were both nice and easy to get along with. No pressure. One thing I wish wouldn’t have happened was they cashed my check prior to my phone call to cash it. We had an agreement they would wait until I called (after transferring money from different account into checking) but didn’t wait. Disappointed in that. But otherwise good experience

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Very pleasant experience, Mike Daugherty treated us the

Very pleasant experience, Mike Daugherty treated us the way he wanted to be treated,Nice!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

When the finance offer was nearly 10% higher interest

When the finance offer was nearly 10% higher interest than my current vehicle, the finance employee immediately understood what it would take to get me to continue buying a car and he made it happen. The lady, Carla, was very pushy saying “just accept the high rate and refinance in a few months” she repeated this to the point it nearly lost my sale. I can’t remember my finance guys name but he was great!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You ! We appreciate your business and feedback! The entire Sapaugh Team is here for all of your Automotive needs! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Rick was a great salesman to work with, very helpful and

Rick was a great salesman to work with, very helpful and knowledgeable. We called ahead to check on the availability of a vehicle and Rick had the car gassed up and waiting for us at the front door for a test drive. John was also great to work with for financing. He took a lot of time to explain all the options available to us and was able to get us a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com