Reviews
Good people… good attitude… starting from the sale person
Good people… good attitude… starting from the sale person Lauren… sale manager Kayla…, and for Amy financing department… service was great… for the got my business good work girls…
Good people… good attitude… starting from the sale person
Good people… good attitude… starting from the sale person Lauren… sale manager Kayla…, and for Amy financing department… service was great… for the got my business good work girls…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that Lauren, Kayla, and Amy provided you with excellent service at Leonardtown Ford! It's wonderful knowing our team made a positive impression. Thanks for choosing us!
We had the best experience at Leonardtown Ford!
We had the best experience at Leonardtown Ford! Not once did we feel pressured to buy. Eric was the best to work with, personable and friendly. The sales manager was upfront and honest with us. Would deal with again.
We had the best experience at Leonardtown Ford!
We had the best experience at Leonardtown Ford! Not once did we feel pressured to buy. Eric was the best to work with, personable and friendly. The sales manager was upfront and honest with us. Would deal with again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laura, we're delighted to hear about your positive experience with Eric and the team at Leonardtown Ford! It's great to know you felt comfortable throughout the process. We look forward to assisting you in the future!
Very friendly, and Barry goes out of his way to make a
Very friendly, and Barry goes out of his way to make a customer very happy.
Very friendly, and Barry goes out of his way to make a
Very friendly, and Barry goes out of his way to make a customer very happy.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Leonardtown Ford! We're glad Barry consistently delivers 5-star service during your visits.
It was a pleasure meeting and dealing with both Tony and
It was a pleasure meeting and dealing with both Tony and Amy, they were both very informative, pleasant, and most of all patient with me and questions I had to ask.Thank you folks very much!
It was a pleasure meeting and dealing with both Tony and
It was a pleasure meeting and dealing with both Tony and Amy, they were both very informative, pleasant, and most of all patient with me and questions I had to ask.Thank you folks very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Tony and Amy provided you with informative and patient service at Leonardtown Ford! Thank you for sharing your experience, we appreciate it!
Awesome service and friendly people this is our 3rd car
Awesome service and friendly people this is our 3rd car with you thank you again
Awesome service and friendly people this is our 3rd car
Awesome service and friendly people this is our 3rd car with you thank you again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to have helped you with your third purchase here. Thanks for trusting Leonardtown Ford with your automotive needs!
I had a great experience!
I had a great experience! I would definitely recommend James, Jim, Tony & Amy. They are very family-oriented and met all my expectations. They deserve a 5 star rating.
I had a great experience!
I had a great experience! I would definitely recommend James, Jim, Tony & Amy. They are very family-oriented and met all my expectations. They deserve a 5 star rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amethyst, we're delighted to hear that James, Jim, Tony & Amy made your experience at Leonardtown Ford a memorable one! Thank you for the recommendation and glowing review.
The alternator on my explorer went out.
The alternator on my explorer went out. Sam got me in immediately the same day. I barely made it to the dealership before the car cut off. The service team had it fixed by the next morning and called me the right after I dropped it off to let me know what the issue was. Luckily my salesman Will let me know my car was still under warranty, so I just had to pay a low deductible. Leonardtown Ford is amazing and Sam rocks for getting me in so quickly. If not for him, I would've had to have it towed. Thank you so much to the team who fixed my car!
The alternator on my explorer went out.
The alternator on my explorer went out. Sam got me in immediately the same day. I barely made it to the dealership before the car cut off. The service team had it fixed by the next morning and called me the right after I dropped it off to let me know what the issue was. Luckily my salesman Will let me know my car was still under warranty, so I just had to pay a low deductible. Leonardtown Ford is amazing and Sam rocks for getting me in so quickly. If not for him, I would've had to have it towed. Thank you so much to the team who fixed my car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Caroline, we're delighted to hear that Sam and the Leonardtown Ford team were able to assist you so promptly! It's great knowing Will helped with your warranty details too. Thank you for sharing your experience, and we hope everything is running smoothly now!
The alternator on my explorer went out.
The alternator on my explorer went out. Sam got me in immediately the same day. I barely made it to the dealership before the car cut off. The service team had it fixed by the next morning and called me the right after I dropped it off to let me know what the issue was. Luckily my salesman Will let me know my car was still under warranty, so I just had to pay a low deductible. Leonardtown Ford is amazing and Sam rocks for getting me in so quickly. If not for him, I would've had to have it towed. Thank you so much to the team who fixed my car!
The alternator on my explorer went out.
The alternator on my explorer went out. Sam got me in immediately the same day. I barely made it to the dealership before the car cut off. The service team had it fixed by the next morning and called me the right after I dropped it off to let me know what the issue was. Luckily my salesman Will let me know my car was still under warranty, so I just had to pay a low deductible. Leonardtown Ford is amazing and Sam rocks for getting me in so quickly. If not for him, I would've had to have it towed. Thank you so much to the team who fixed my car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that Sam and the Leonardtown Ford team were able to assist you promptly with your Explorer's alternator issue. It's great that Will informed you about the warranty, making it a smooth experience for you. Thank you for sharing your positive feedback!
Overall good 5 star experience.
Overall good 5 star experience. Lauren , Jim James Amy all five a good job. I will buy again from this dealership. This is my 5th ford purchase.
Overall good 5 star experience.
Overall good 5 star experience. Lauren , Jim James Amy all five a good job. I will buy again from this dealership. This is my 5th ford purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, we're delighted to hear about your positive experience with Lauren, Jim, James, and Amy at Leonardtown Ford! Thank you for being a loyal customer; we look forward to assisting you with your next Ford purchase.
I’ve always had terrific service.
I’ve always had terrific service. However I recently bought a used EV and paid an extra $4500 for the “service and maintenance” plan, being told I wouldn’t have to pay anything else for five years (including tire rotation, whatever other scheduled maintenance work was needed) … only to find out when I took it in for scheduled service (30k miles) and not particularly unusual maintenance (fix a USB port that wasn’t working) that neither was covered. So, I recommend their service department but suggest caution if buying a car here.
I’ve always had terrific service.
I’ve always had terrific service. However I recently bought a used EV and paid an extra $4500 for the “service and maintenance” plan, being told I wouldn’t have to pay anything else for five years (including tire rotation, whatever other scheduled maintenance work was needed) … only to find out when I took it in for scheduled service (30k miles) and not particularly unusual maintenance (fix a USB port that wasn’t working) that neither was covered. So, I recommend their service department but suggest caution if buying a car here.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase