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Meet Adrian Fitch

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 3 years
Dealership experience 2 years

I live in Waterloo Illinois, so I am a local here at Sunset Ford. I enjoy spending time with my wife and 4 kids, anything outdoors, and tinkering in my garage. I look forward to working with you very soon at Sunset Ford. "Make sure to ask for Adrian"!

Reviews

The salesman at sunset ford are very knowledgeable and

The salesman at sunset ford are very knowledgeable and very good at finding the right vehicle for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! It was wonderful working with you, and we wish you many happy miles. Thank you for choosing Sunset Ford of Waterloo!

Consumer response

We absolutely love your sales and finance members!!! They were so professional and genially talented and kind!!! Best service ever!

What a great experience; I will shop here from now on for

What a great experience; I will shop here from now on for my vehicles. Thanks for making it easy.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, and congrats on your purchase! We wish you all the best, and our team hopes to see you again!

Great low pressure salesman and felt like we could really

Great low pressure salesman and felt like we could really trust him. My daughter loves the new vehicle she purchased. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and congrats on the purchase! We were happy to help, and our team hopes to see you again!

Sales dept is great We will be selling our new truck

Sales dept is great We will be selling our new truck after dealing with Lonnie again. Un-professional when I try to schedule appointments.. No longer provide loaners… Have to rent a car for warranty work… I will not be spoken to in the manner she speaks after spending 60 plus thousand on a new truck after buying 6 plus ford trucks in the past. Such a shame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sunset Ford was a pleasure doing business with!

Sunset Ford was a pleasure doing business with! Adrian Fitch was perhaps the easiest automotive salesman I’ve ever worked with. Very professional, great communication and absolutely no pressure whatsoever. Perhaps the best, and easiest vehicle purchasing experience ever. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this and congratulations on your purchase! Our team enjoyed having you here and hopes to see you again. Enjoy your vehicle!

Dealership was great to work with.

Dealership was great to work with. Highly recommend. Adrian and Joe were both very friendly and super helpful. Love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5-stars and your recommendation! Our team is always here to help and we hope to work with you again.

I had a fantastic experience with Adrian.

I had a fantastic experience with Adrian. He was attentive, was not pushy, and helped me through the decision making process. I will be back when it’s time to upgrade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy and safe miles. Thank you for choosing Sunset Ford of Waterloo!

Adrian and Andrew made the buying process seamless.

Adrian and Andrew made the buying process seamless. Any questions I had were satisfied and I got a great deal on my new truck. Overall, my experience was great and I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review and your business! Our team enjoyed working with you and we hope to see you again. Enjoy your vehicle!

Friendly staff and a fair process.

Friendly staff and a fair process. I would highly recommend Sunset Ford. Give them a visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles!

Flawless experience with the purchase of my new

Flawless experience with the purchase of my new DarkHorse..!! I highly recommend Sunset Ford for anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-stars and recommendation! We wish you many happy miles. Come back to see us!