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Reviews
Adrian provided us with a great experience.
Adrian provided us with a great experience. He was very knowledgeable and did not try to pressure us in to anything we didn’t want. I would definitely do business with Adrian and Waterloo Sunset Ford again.
Adrian provided us with a great experience.
Adrian provided us with a great experience. He was very knowledgeable and did not try to pressure us in to anything we didn’t want. I would definitely do business with Adrian and Waterloo Sunset Ford again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Hill provided excellent service with my recent
Joe Hill provided excellent service with my recent purchase of a Ford Truck. This is the second vehicle I have purchased from Sunset Ford and Joe made the process painless both time. Everyone at Sunset Ford provides courteous, professional service.
Joe Hill provided excellent service with my recent
Joe Hill provided excellent service with my recent purchase of a Ford Truck. This is the second vehicle I have purchased from Sunset Ford and Joe made the process painless both time. Everyone at Sunset Ford provides courteous, professional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe was very personable and friendly.
Joe was very personable and friendly. The staff went above and beyond to make sure our experience was good. We are very happy with the purchase of our new vehicle!!
Joe was very personable and friendly.
Joe was very personable and friendly. The staff went above and beyond to make sure our experience was good. We are very happy with the purchase of our new vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was not expecting to buy that day but the cars available
Was not expecting to buy that day but the cars available and the pricing could not be ignored. Our salesman Adrian Fitch was knowledgeable and very personable without being pushy. All in all it was a pleasant experience
Was not expecting to buy that day but the cars available
Was not expecting to buy that day but the cars available and the pricing could not be ignored. Our salesman Adrian Fitch was knowledgeable and very personable without being pushy. All in all it was a pleasant experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! We are so happy to hear that our team took care of you and helped you find a great vehicle. Thank you for choosing Sunset Ford of Waterloo!
Adrian was great to work with.
Adrian was great to work with. Excellent communication and made sure everything was handled quickly. Would recommend to anyone give him a call.
Adrian was great to work with.
Adrian was great to work with. Excellent communication and made sure everything was handled quickly. Would recommend to anyone give him a call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! Having you here was such a pleasure, and we wish you all the best!
Adrian my sales person was very attentive and respectful.
Adrian my sales person was very attentive and respectful. Everyone was friendly. I did not feel pressured.
Adrian my sales person was very attentive and respectful.
Adrian my sales person was very attentive and respectful. Everyone was friendly. I did not feel pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review! Our team is here for any future needs, and we hope to see you again. Enjoy your vehicle!
Joe Hill was outstanding working with me.
Joe Hill was outstanding working with me. He was very knowledgeable and was not high pressure whatsoever. The entire process was fast and easy. I highly recommend Joe Hill and Sunset Ford.
Joe Hill was outstanding working with me.
Joe Hill was outstanding working with me. He was very knowledgeable and was not high pressure whatsoever. The entire process was fast and easy. I highly recommend Joe Hill and Sunset Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! Our team enjoyed having you here and hopes to see you again.
Very easy to deal with, frindly, courteous, and a
Very easy to deal with, frindly, courteous, and a comfortable atmosphere. An absolute pleasure. Thank you!
Very easy to deal with, frindly, courteous, and a
Very easy to deal with, frindly, courteous, and a comfortable atmosphere. An absolute pleasure. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy miles. Thank you for choosing Sunset Ford of Waterloo!
Of all the vehicles I've purchased over the years, and
Of all the vehicles I've purchased over the years, and the dealerships and sales personnel I've dealt with, this experience at Sunset Ford was by far the best I've had buying a car. No pressure, no sneaky tactics or back and forth waiting games. John, the Sales Rep, was courteous, knowledgeable and answered all my questions and concerns. Him and Kyle, Sales Manager, made the process EZ-PZ, as well as giving me a really good deal! All the personnel I dealt with at the dealership were true professionals. So, for a stress-free experience buying a vehicle, hook up with John at Sunset Ford. I highly recommend him!!
Of all the vehicles I've purchased over the years, and
Of all the vehicles I've purchased over the years, and the dealerships and sales personnel I've dealt with, this experience at Sunset Ford was by far the best I've had buying a car. No pressure, no sneaky tactics or back and forth waiting games. John, the Sales Rep, was courteous, knowledgeable and answered all my questions and concerns. Him and Kyle, Sales Manager, made the process EZ-PZ, as well as giving me a really good deal! All the personnel I dealt with at the dealership were true professionals. So, for a stress-free experience buying a vehicle, hook up with John at Sunset Ford. I highly recommend him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding review and recommendation! We are so happy to hear that John took care of you, and we appreciated the chance to earn your business. Our team is here for any future needs and we hope to see you again!
My radio is still not working.
My radio is still not working. Have had my truck for over a month now and still not fixed,it wasn’t working at the time of the purchase
My radio is still not working.
My radio is still not working. Have had my truck for over a month now and still not fixed,it wasn’t working at the time of the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Please know that we take great pride in having the highest quality vehicles available to our customers, and we are sorry to hear about your less than outstanding experience. This is not how we want any customer to feel. If you would like to discuss further, please feel free to call me. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1102