Sunset Ford of Waterloo

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Sales 9:00 AM - 7:30 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 7:30 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 7:30 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 1:30 PM
Sun Closed
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Reviews

4.9
460 lifetime reviews. Includes reviews of Sunset Ford of Waterloo from DealerRater.com
  • Ford F150 platnium

    Great customer service, we're in allot because the great sales people.

    Dealer Response

    Thank you for taking the time to review us! We love to have regulars come into the showroom! Please let us know if there is anything else we can h...


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    Great customer service, we're in allot because the great sales people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review us! We love to have regulars come into the showroom! Please let us know if there is anything else we can help you with! Take care, Pete Heutel - General Manager


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  • New Car Purchase
    April 25, 2017

    When I stepped into Sunset Ford of Waterloo I was greeted by Michael Bicklein. He is friendly and was patient with me during my car search. I test...

    Sunset Ford of Waterloo

    It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo, we wish ...


    Show Full Review

    When I stepped into Sunset Ford of Waterloo I was greeted by Michael Bicklein. He is friendly and was patient with me during my car search. I test drove multiple cars and visited the dealership many times. I purchased my new vehicle from here because of the great customer service provided by Michael. Jimmy Williams was also very nice and greeted me when he was there. He assured me he would give me the best deal possible and I feel I received a good deal for my new 2017 Fusion.

    Does recommend this dealer
    Sunset Ford of Waterloo

    It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford of Waterloo, we wish you many happy miles!


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  • From beginning to the end leaving in our Escape was GREAT.
    April 25, 2017

    Brett greeted us like friends with a smile and great handshake. We knew we had gone to the right place.. Brett made this a very pleasant or shou...

    Sunset Ford of Waterloo

    Thank you for the review and recommendation. We appreciate your business! Brett and Jimmy are a great asset to our team and we¿¿¿re glad you could...


    Show Full Review

    Brett greeted us like friends with a smile and great handshake. We knew we had gone to the right place.. Brett made this a very pleasant or should we say fun. We can not say that about other experiences we have had in the past . Sunset Ford will be the place we refer our friends and family to. .All our questions were answered. We have to say in all our years this was the BEST experience we have ever had. If anyone is looking for a new or used car go to Sunset Ford Waterloo if you live in the Illinois area. Brett had just the car we were looking for. Jimmy Williams made the paper work so easy and smile and asked if we understood we did not have to ask questions. From the time we walked in to the time we left in our 2015 Escape went so smoothly and a pleasure to do business there. Brett look out we will be sending you more friends. Jimmy made the paperwork quick and easy. The whole experience was one we will never forget and we want everyone to have the same experience. Thanks to both these gentlemen for the easy process and the smiles when we left there.

    Does recommend this dealer
    Sunset Ford of Waterloo

    Thank you for the review and recommendation. We appreciate your business! Brett and Jimmy are a great asset to our team and we¿¿¿re glad you could experience their passion and commitment to customer service.


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About Our Dealership

Dealer on Cars.com since September 2016

Sunset Ford expanded in 1996 to better serve our Waterloo, Columbia, Millstadt, Red Bud & surrounding southern Illinois area customers by opening Sunset Ford of Waterloo. The original Sunset Ford has been in business since 1912, located in St. Louis, MO. Today, the 4th & 5th generation Heutel Family is proud to carry on the family tradition. We take great pride in customer service and always strive to exceed expectations. In fact, we have consistently won Ford Motor Company's highest honor, the President's Award, for excellence in customer service. Our selection of inventory is one of the best around with a large collection of new Ford Cars, Trucks, Vans, Crossovers, Hybrids & SUVs. Our Ford Certified Pre-Owned inventory offers great value, piece of mind and so many choices. The used vehicle inventory offers a wide variety, including $10k & under and low mileage vehicles. You can schedule your service appointment, browse Specials and even shop for Ford Accessories all online. Check us out on our social media sites as well to get additional offers & news! Sunset Ford of Waterloo offers great deals, awesome selection and customer service that is 2nd to none! See why we're one the oldest family owned & operated Ford Dealers in the country, today!

"Don't close the deal 'till Sunset!"