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Reviews
They worked really well with me before even coming to the
They worked really well with me before even coming to the dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quickly.
They worked really well with me before even coming to the
They worked really well with me before even coming to the dealership since I lived far away and got a really nice bed liner put in for me prior to purchase. Worked out a great deal and got me in and out quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your purchase! It was a pleasure working with you, and we wish you many happy, safe miles. Our team is always here to help.
Joe’s an excellent sales rep very easy to work with
Joe’s an excellent sales rep very easy to work with highly recommended. When we arrived to pick up my new truck, he was very accommodating.
Joe’s an excellent sales rep very easy to work with
Joe’s an excellent sales rep very easy to work with highly recommended. When we arrived to pick up my new truck, he was very accommodating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Congratulations on your new truck!
Adrian was great to work with!
Adrian was great to work with! He listened to what our needs were and came up with a perfect option for us.
Adrian was great to work with!
Adrian was great to work with! He listened to what our needs were and came up with a perfect option for us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review, Jessica! It was such a pleasure working with you, and our team wishes you many happy miles. Come back to see us!
Joe and Kyle made the process really easy.
Joe and Kyle made the process really easy. I highly recommend these guys and dealership.
Joe and Kyle made the process really easy.
Joe and Kyle made the process really easy. I highly recommend these guys and dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and recommendation, Clay! We wish you many happy and safe miles, and our team hopes to see you again!
We purchased a car from Sunset Ford at Waterloo branch
We purchased a car from Sunset Ford at Waterloo branch and had the best experience we could have asked for. All the guys working there are great!
We purchased a car from Sunset Ford at Waterloo branch
We purchased a car from Sunset Ford at Waterloo branch and had the best experience we could have asked for. All the guys working there are great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your purchase! Our team truly enjoyed having you here, and we wish you many happy, safe miles. We hope to have the chance to work with you again!
A positive buying experience.
A positive buying experience. Kyle and his team were professional in every way. John our sales man made sure we left with no unanswered questions.
A positive buying experience.
A positive buying experience. Kyle and his team were professional in every way. John our sales man made sure we left with no unanswered questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! Our team enjoyed having you here, and we wish you many happy miles with your new vehicle. Come on back to see us!
Before coming to buy the car I called Joe and asked if
Before coming to buy the car I called Joe and asked if there were any dents, scratches or hail damage and was told that there wasn’t. This was completely false. I was too far into the process at this point to turn back and felt a bit stuck as I had already sold the vehicle I had been driving, trusting the vehicle I was purchasing was in the condition I was told. Very very disappointing transaction, just another dishonest dealership that had their own best interest in mind, above all else.
Before coming to buy the car I called Joe and asked if
Before coming to buy the car I called Joe and asked if there were any dents, scratches or hail damage and was told that there wasn’t. This was completely false. I was too far into the process at this point to turn back and felt a bit stuck as I had already sold the vehicle I had been driving, trusting the vehicle I was purchasing was in the condition I was told. Very very disappointing transaction, just another dishonest dealership that had their own best interest in mind, above all else.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Please know that we take great pride in having the highest quality vehicles available to our customers, and we are sorry to hear about your less than outstanding experience. This is not how we want any customer to feel. If you would like to discuss further, please feel free to call me. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1102
Joe Hill and the team at Sunset Ford are awesome.
Joe Hill and the team at Sunset Ford are awesome. Recently purchased my 2nd vehicle through them and it was a pleasure.
Joe Hill and the team at Sunset Ford are awesome.
Joe Hill and the team at Sunset Ford are awesome. Recently purchased my 2nd vehicle through them and it was a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming back to see us, and congrats on your new vehicle! Always a pleasure working with you. See you next time!
Joe was great to work with very friendly and
Joe was great to work with very friendly and knowledgeable. I really enjoyed the purchase process with him and the dealership as a whole .
Joe was great to work with very friendly and
Joe was great to work with very friendly and knowledgeable. I really enjoyed the purchase process with him and the dealership as a whole .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase! It was such a pleasure working with you, and we wish you many happy miles. Thank you for choosing Sunset Ford of Waterloo!
Great communication from this dealership, and especially
Great communication from this dealership, and especially Adrian. Had my eyes set on this very specific truck, and they ensured it was in the best condition possible before handing over the keys. Absolute professionals at Sunset Ford in Waterloo.
Great communication from this dealership, and especially
Great communication from this dealership, and especially Adrian. Had my eyes set on this very specific truck, and they ensured it was in the best condition possible before handing over the keys. Absolute professionals at Sunset Ford in Waterloo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the outstanding review and your business! Our team hopes to see you again!