Dealers  /   Charleston, WV  /  Lester Raines Mazda

Lester Raines Mazda

4.9 out of 5 4.9
283 reviews
5035 Maccorkle Ave SW Charleston, WV 25309

Reviews

4.9 out of 5 4.9
283 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews prompt friendly recall repair service timely customer service good service purchase new service complete service oil buying experience excellent service buying process staff was friendly oil change
All Reviews prompt friendly recall repair service timely customer service good service purchase new service complete service oil
All Reviews prompt friendly recall repair service timely customer service good service purchase new service complete service oil buying experience excellent service buying process staff was friendly oil change
  • 5.0 out of 5
    Service Review
    by Michael McGuffin from Charleston, WV
    October 9, 2019

    Andrew Barr is an excellent service manager, friendly, professional and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind words and positive review!

  • 5.0 out of 5
    Support HAM on damaged Pilot
    by Mike Edwards from Radnor, Ohio
    October 9, 2019

    I work for Honda Manufacturing of America in East Liberty Ohio. I hit debris on the road and drove to the nearest Honda dealership for inspection and... follow-up with Honda of America. Lester Raines Honda dealer supported my issues and was able to get me in and inspect my Pilot. Thank You Lester Raines Honda and keep it up.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for choosing to share your positive experience with us and we look forward to your next visit!

  • 5.0 out of 5
    Car owner
    by Kate from South Charleston WV
    October 1, 2019

    Shawn was excellent in service. Took great care of my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff that made your experience so great. Come see us again soon!

  • 5.0 out of 5
    Customer
    by Angela Kenney from CHARLESTON
    September 25, 2019

    I always get excellent service at Lester Raines Honda.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad to hear it! Come visit us again soon!

  • 5.0 out of 5
    Great Service
    by Wv rose from Charleston, WV
    September 25, 2019

    Recall service was performed very quickly. Everyone was very nice and accommodating. My only suggestion for improvement would be to look into installing... an elevator for people with special needs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great feedback! We look forward to your next visit with us.

  • 5.0 out of 5
    Happy customer!
    by George Kessler from South Charleston WV
    September 13, 2019

    Reasonable charge for checking out brakes and a/c system. Very pleased.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad to hear you had such a great experience with us. Please feel free to reach out if you have any additional questions.

  • 5.0 out of 5
    Buying new car
    by Mark Hall from Eleanor, WV
    September 12, 2019

    Love the honest upfront buying experience. My salesman Bubby was awesome and made my buying experience comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

  • 5.0 out of 5
    State Inspection
    by Frank from South Charleston WV
    September 12, 2019

    Inspection yielded a bad battery under warranty. Battery was replaced at no cost to me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad to hear you had such a worry-free experience. Feel free to reach out if you have any additional questions!

  • 5.0 out of 5
    Service dept.
    by David Daniels from Bob White, WV
    August 28, 2019

    Had a 4 pm appt, arrived very early, 3 hours early, and still was taken in, oil changed, tires rotated, car checked o er all, sticker put on and out by... 2. Excellent dealership and excellent service dept.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words and positive review! Feel free to reach out if you have any additional questions; we are always happy to help!

  • 5.0 out of 5
    Honda service
    by Robert Morgan from Charleston West Virginia
    August 28, 2019

    Really friendly professional technicians. Got in and out quick. All work scheduled was done. Very happy

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that you found our staff to be so supportive! Come see us again soon!

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