Reviews
Write a reviewI have called this dealership twice and both times reached the same agent. Both times tried to talk me out of test driving a car. Once because it was going to take four months to get the car, second because it was on the showroom floor. Today told me flat out no because he was 'just a sales agent'. Literally wanted to write a check to order a car and was told 'no'. Wild.
I have called this dealership twice and both times reached the same agent. Both times tried to talk me out of test driving a car. Once because it was going to take four months to get the car, second because it was on the showroom floor. Today told me flat out no because he was 'just a sales agent'. Literally wanted to write a check to order a car and was told 'no'. Wild.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am from out of state on a work assignment, and the dreaded check engine light came on. I panicked a little being that I am many miles away from family, friends, and my trusted mechanic. After, tossing and turning with worry thinking I’ll get ripped off I gave them a call. They took my car the day before TG, and had the problem fixed that same day. My car is running way smoother, and I am so happy I gave them a call. I definitely recommend these guys.
I am from out of state on a work assignment, and the dreaded check engine light came on. I panicked a little being that I am many miles away from family, friends, and my trusted mechanic. After, tossing and turning with worry thinking I’ll get ripped off I gave them a call. They took my car the day before TG, and had the problem fixed that same day. My car is running way smoother, and I am so happy I gave them a call. I definitely recommend these guys.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew Barr is an excellent service manager, friendly, professional and helpful.
Andrew Barr is an excellent service manager, friendly, professional and helpful.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your kind words and positive review!
I work for Honda Manufacturing of America in East Liberty Ohio. I hit debris on the road and drove to the nearest Honda dealership for inspection and follow-up with Honda of America. Lester Raines Honda dealer supported my issues and was able to get me in and inspect my Pilot. Thank You Lester Raines Honda and keep it up.
I work for Honda Manufacturing of America in East Liberty Ohio. I hit debris on the road and drove to the nearest Honda dealership for inspection and follow-up with Honda of America. Lester Raines Honda dealer supported my issues and was able to get me in and inspect my Pilot. Thank You Lester Raines Honda and keep it up.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for choosing to share your positive experience with us and we look forward to your next visit!
Shawn was excellent in service. Took great care of my vehicle.
Shawn was excellent in service. Took great care of my vehicle.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff that made your experience so great. Come see us again soon!
I always get excellent service at Lester Raines Honda.
I always get excellent service at Lester Raines Honda.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to hear it! Come visit us again soon!
Recall service was performed very quickly. Everyone was very nice and accommodating. My only suggestion for improvement would be to look into installing an elevator for people with special needs.
Recall service was performed very quickly. Everyone was very nice and accommodating. My only suggestion for improvement would be to look into installing an elevator for people with special needs.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great feedback! We look forward to your next visit with us.
Reasonable charge for checking out brakes and a/c system. Very pleased.
Reasonable charge for checking out brakes and a/c system. Very pleased.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to hear you had such a great experience with us. Please feel free to reach out if you have any additional questions.
Love the honest upfront buying experience. My salesman Bubby was awesome and made my buying experience comfortable.
Love the honest upfront buying experience. My salesman Bubby was awesome and made my buying experience comfortable.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Inspection yielded a bad battery under warranty. Battery was replaced at no cost to me.
Inspection yielded a bad battery under warranty. Battery was replaced at no cost to me.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to hear you had such a worry-free experience. Feel free to reach out if you have any additional questions!