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Nothing but great things to say about purchasing a new to me, pre-owned Buick Lacrosse from Jim Falk Motors! I called after seeing it on their website.... I was very lucky to speak with Shayna White. She answered all of my questions over the phone, and held the car for me to come in 4 days later for a test drive. Shayna treated me like an old friend, was knowledgeable about the vehicle and made the experience a great one! My budget was small in comparison to many but I was treated by everyone there like a very valued customer from the second I walked in! Before you buy anywhere else, go in and ask for Shayna, you won't be disappointed! Also, in my opinion if you want a great vehicle, buy a Buick!
Always bring my car here, the service department is the best I?ve ever had for any car I?ve owned. I?m buying a second car here just because of the service... department!
Where do I start? There isn't enough room here to describe the pleasurable buying experience I received at Jim Falk Motors. I live in Denver but was unable... to find the 2013 Buick Enclave Premium with the features I needed, so I took to the internet. Using several automotive websites to search, and after submitting almost two dozen requests, only a handful even answered. Chris Sanders responded with a vehicle that matched my option group exactly, providing a full vehicle build sheet in the email response. Over the next couple of weeks I shopped and inquired, but I kept returning to Chris with questions and getting speedy answers. Many benefits came with his offer, a competitive price, a NO FEE dealership, a free ride from the airport, and a super clean auto. In the end I flew into Kansas City, and Chris had the car delivered to my hotel. I test drove and paid for the car without even meeting my helpful salesman. I will recommend Jim Falk Motors and Chris Sanders again and again to friends near and far.
We won't go anywhere else! They delivered me to work and brought my car back to me at work! Yay Zach in the service dept
emailed about e price of a chev spark email price was $800 higher than what they ad for this is why car dealers have a bad name
I bought my Cadillac 1 year ago. The sale took 15 minutes! I came in $800 under my budget, there were no games! I keep going back because the service team... is so great, they take care of everything on my car. They are honest, hard working, and genuine. I?m looking to buy a truck there because of the great service team! They are all Fantastic!!!
Great salesmen Dallas! Followed through with all discussed and very happy with vehicle. Delivered to my home with no issues. Paperwork included and no... nonsense.
Really poor experience with the Service department, they have a lack of communication, we were unable to get calls back even from the Manager. Our car... has been at the service department 5 times and still no remedy to our problem. It is a really frustrating experience for a truck that is under GM warranty. We will be in the market for another truck soon and will likely not shop here if it’s this frustrating to get Warranty work done. I am really disappointed we have to take it to another dealership to get our Truck fixed after weeks of trying to get it fixed here.
I am from Louisiana and live about 8 1/2 hours from Jim fall motors. I buying experience was so unbelievably awesome. The service was excellent and just... the whole purchasing experience was great. From start to finish the process was easy and pleasurable. I would recommend Jim Falk motors to anyone looking for a great car buying experience. I absolutely plan on visiting them again for my next car buying experience. Thanks for the awesome service.
Bought a 2016 Dodge Ram 1500 over the phone. Ben and Chantel were excellent to work with. Just received the truck here in Hawaii and is was exactly what... I was looking for. It was a very hassle free experience. I offered a price and was met with a very reasonable counter, which I accepted. There were no hidden charges or last minute price adjustments. Chantel continued to follow up with the delivery ( I had hired my own shippers, although Chantel and Ben did offer shipping services). Overall I am very pleased and would definitely recommend Jim Falk for any long distance purchase.