Reviews
We recently purchased a used 2019 Honda Civic from Jim
We recently purchased a used 2019 Honda Civic from Jim Falk Motors in Clinton Mo. Less than 2 months after the sale we found out squirrels or some other animal had deposited pecan shells in the motor leaving behind a huge mess where foam insulation and wiring had been chewed on in the car. The damage was hidden, but the dealership refused to help pay for repairs. The damage was there when we purchased the car. Their mechanics should have found this damage and the car should not have been sold to us in this condition. They wouldn’t even discuss helping with repairs. I would never buy another vehicle or do any business with Falk Motors. They are dishonest and not trustworthy.
We recently purchased a used 2019 Honda Civic from Jim
We recently purchased a used 2019 Honda Civic from Jim Falk Motors in Clinton Mo. Less than 2 months after the sale we found out squirrels or some other animal had deposited pecan shells in the motor leaving behind a huge mess where foam insulation and wiring had been chewed on in the car. The damage was hidden, but the dealership refused to help pay for repairs. The damage was there when we purchased the car. Their mechanics should have found this damage and the car should not have been sold to us in this condition. They wouldn’t even discuss helping with repairs. I would never buy another vehicle or do any business with Falk Motors. They are dishonest and not trustworthy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re sorry to hear about the situation you’ve experienced following your accident. At the time of sale, our team verified that all systems were functioning properly, and we did our due diligence to ensure the vehicle was in good working order. We have no way to determine when the rodent-related insulation damage occurred, only that everything was operating as it should when the vehicle left our dealership. As mentioned during your conversation with our management, the rodent-related damage was discovered following a collision and falls under the category of physical damage—something your insurance provider typically covers. In fact, we regularly assist customers with insurance claims for similar cases. If you have any additional questions, please feel free to contact our General Sales Manager, Danny Kranz at 660-885-2277. Thank you!
Serenity made my online purchase convenient and home
Serenity made my online purchase convenient and home delivery went great, I will definitely give them an opportunity to get repeat business.
Serenity made my online purchase convenient and home
Serenity made my online purchase convenient and home delivery went great, I will definitely give them an opportunity to get repeat business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the most easiest and the best way to buy a
This was the most easiest and the best way to buy a vehicle!! The salesman was wonderful and my truck is beautiful!!!
This was the most easiest and the best way to buy a
This was the most easiest and the best way to buy a vehicle!! The salesman was wonderful and my truck is beautiful!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying this vehicle was quick and easy.
Buying this vehicle was quick and easy. With as busy and limited availability in my schedule for speaking to my sales representative and finance. All my questions were answered quickly and the process was efficiently done.
Buying this vehicle was quick and easy.
Buying this vehicle was quick and easy. With as busy and limited availability in my schedule for speaking to my sales representative and finance. All my questions were answered quickly and the process was efficiently done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My husband bought his truck online from Jim Falk Motors 7
My husband bought his truck online from Jim Falk Motors 7 years ago and when I was looking to buy a car he recommended them. I?m glad he did! They made the experience very easy, and the staff is very helpful and friendly!
My husband bought his truck online from Jim Falk Motors 7
My husband bought his truck online from Jim Falk Motors 7 years ago and when I was looking to buy a car he recommended them. I?m glad he did! They made the experience very easy, and the staff is very helpful and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roxie was awesome she above and beyond for myself and my
Roxie was awesome she above and beyond for myself and my son on his first car buying experience and then we get into finance with Lane and he was ready and easy going explained everything in detail to us very good experience this was my 7th vehicle purchase from Jim Falk Motors we will never use another dealer Jim Falk is our go to dealership Roxie and Lane were awesome
Roxie was awesome she above and beyond for myself and my
Roxie was awesome she above and beyond for myself and my son on his first car buying experience and then we get into finance with Lane and he was ready and easy going explained everything in detail to us very good experience this was my 7th vehicle purchase from Jim Falk Motors we will never use another dealer Jim Falk is our go to dealership Roxie and Lane were awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am almost speechless, we came, we saw, we bought!
I am almost speechless, we came, we saw, we bought!! In and out in 3 hours, no pressure at all and we’ve bought several cars. Usually it takes HOURS at a dealer, no at Jim Falk in Clinton MO! Jim is the only dealer we will use!!!!!
I am almost speechless, we came, we saw, we bought!
I am almost speechless, we came, we saw, we bought!! In and out in 3 hours, no pressure at all and we’ve bought several cars. Usually it takes HOURS at a dealer, no at Jim Falk in Clinton MO! Jim is the only dealer we will use!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just picked up my new 24 Chevy Silverado Z71 Trail Boss
Just picked up my new 24 Chevy Silverado Z71 Trail Boss 5/16/2024. Traci Miller was very professional and wasn't pushy. She communicated well by text and phone call and sent pictures and videos of different trucks I was interested in. This was a great buying experience.
Just picked up my new 24 Chevy Silverado Z71 Trail Boss
Just picked up my new 24 Chevy Silverado Z71 Trail Boss 5/16/2024. Traci Miller was very professional and wasn't pushy. She communicated well by text and phone call and sent pictures and videos of different trucks I was interested in. This was a great buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawna Bouse has helped me a couple times looking for a
Shawna Bouse has helped me a couple times looking for a vehicle she's always been very helpful and I always very friendly Thank you Shawna. Service with a smile 😊!!!!
Shawna Bouse has helped me a couple times looking for a
Shawna Bouse has helped me a couple times looking for a vehicle she's always been very helpful and I always very friendly Thank you Shawna. Service with a smile 😊!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jim Falk is a great place.
Jim Falk is a great place. I also use them for my oil changes. I work so they come to my work, pick my vehicle up and return it when the work is complete. What more can you ask for.
Jim Falk is a great place.
Jim Falk is a great place. I also use them for my oil changes. I work so they come to my work, pick my vehicle up and return it when the work is complete. What more can you ask for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase