Reviews
Friendly staff who was able to get the job done and
Friendly staff who was able to get the job done and answer all my questions
Friendly staff who was able to get the job done and
Friendly staff who was able to get the job done and answer all my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department was very cooperative, appointment was
Service department was very cooperative, appointment was very smooth , receptionist was very friendly & explained all needed information. Call later on after inspection explained in good detail what’s needed . I chose the most needed to be repaired . Was done on time .
Service department was very cooperative, appointment was
Service department was very cooperative, appointment was very smooth , receptionist was very friendly & explained all needed information. Call later on after inspection explained in good detail what’s needed . I chose the most needed to be repaired . Was done on time .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do not deal with BMW in St.
Do not deal with BMW in St. Albans. Absolutely horrible service. I will not be back.
Do not deal with BMW in St.
Do not deal with BMW in St. Albans. Absolutely horrible service. I will not be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
From front desk to vehicle pick up to service everyone
From front desk to vehicle pick up to service everyone is kind attentive and very helpful
From front desk to vehicle pick up to service everyone
From front desk to vehicle pick up to service everyone is kind attentive and very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Front cowl warps….
Front cowl warps….dealership wants to charge for a replacement cowl that will do the same thing most likely I don’t feel I should have to part for that
Front cowl warps….
Front cowl warps….dealership wants to charge for a replacement cowl that will do the same thing most likely I don’t feel I should have to part for that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very nice people in the Service Dept , always courteous
Very nice people in the Service Dept , always courteous & friendly.. Took care of my concerns in about 1 hr..
Very nice people in the Service Dept , always courteous
Very nice people in the Service Dept , always courteous & friendly.. Took care of my concerns in about 1 hr..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service!
Great customer service! Quality, friendly personnel.. very nice waiting area and the service people were top notch!!
Great customer service!
Great customer service! Quality, friendly personnel.. very nice waiting area and the service people were top notch!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us an excellent review and your recommendation. I'm glad to hear you had such a good experience. Thank you for choosing Moses. We appreciate you.
The salesman was nice an knowledgeable.
The salesman was nice an knowledgeable. Had a overall good experience .would recommend to people
The salesman was nice an knowledgeable.
The salesman was nice an knowledgeable. Had a overall good experience .would recommend to people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Nate! Thank you for giving us a very good review and recommendation. We appreciate you.
Very professional and courteous Was greeted by several
Very professional and courteous Was greeted by several people Got in and out in about an hour
Very professional and courteous Was greeted by several
Very professional and courteous Was greeted by several people Got in and out in about an hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for giving us a 5-star review. We appreciate you.
Absolutely the worst dealership I have ever dealt with ,
Absolutely the worst dealership I have ever dealt with , the salesman Cameron led me on for a week , messaging here and there. Then tells me I’m approved just needed to send pay verification in, did that just to be ghosted the next day. Don’t know if they treat everyone this way but know way to earn business that’s for sure. Wouldn’t recommend them to anybody.
Absolutely the worst dealership I have ever dealt with ,
Absolutely the worst dealership I have ever dealt with , the salesman Cameron led me on for a week , messaging here and there. Then tells me I’m approved just needed to send pay verification in, did that just to be ghosted the next day. Don’t know if they treat everyone this way but know way to earn business that’s for sure. Wouldn’t recommend them to anybody.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi David! I'm sorry to hear about the experience you had with our dealership. I've forwarded your review to our management team for someone to investigate and see what happened with your deal. Thank you for giving us the opportunity to earn your business. We appreciate you.