Reviews
Write a reviewThe process was excellent.
The process was excellent. My finance Sai took excellent care and gave great details making the purchasing aspect easy and transparent. My Salesman Rob was great from start to finish and he was very knowledgeable anout the car and safety features. He even delivered the car to my front Door. I am 100 with my purchase and the process.
The process was excellent.
The process was excellent. My finance Sai took excellent care and gave great details making the purchasing aspect easy and transparent. My Salesman Rob was great from start to finish and he was very knowledgeable anout the car and safety features. He even delivered the car to my front Door. I am 100 with my purchase and the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Steven Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!
From the first phone call negotiations to the fact that I
From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.
From the first phone call negotiations to the fact that I
From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert Salisbury and Thomas Holsapple were wonderful!
Robert Salisbury and Thomas Holsapple were wonderful! Fast friendly service,. Robert Salisbury is amazing ! Got the best deal possible for me, and Thomas Hosapple is on the ball. Many thanks to the team at Steven Kia in Harrisonburg Va.
Robert Salisbury and Thomas Holsapple were wonderful!
Robert Salisbury and Thomas Holsapple were wonderful! Fast friendly service,. Robert Salisbury is amazing ! Got the best deal possible for me, and Thomas Hosapple is on the ball. Many thanks to the team at Steven Kia in Harrisonburg Va.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Im a repeat buyer from this dealership, always friendly, knowledgeable and patient! Good deals and a nice selection of vehicles!!
I had an appointment for an oil change and inspection.
I had an appointment for an oil change and inspection.I was received with a friendly greeting from my advisor.He reminded me of additional service I needed for safety reasons. My service tech on the video was very clear about the service and recommendations that were preformed. THANK YOU
I had an appointment for an oil change and inspection.
I had an appointment for an oil change and inspection.I was received with a friendly greeting from my advisor.He reminded me of additional service I needed for safety reasons. My service tech on the video was very clear about the service and recommendations that were preformed. THANK YOU
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect
Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect 🌟🌟🌟🌟🌟Always a good service experience ⚡️⚡️⚡️⚡️⚡️We’ve been doing business with Steven KIA for 1.5 years. Thank you!!!
Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect
Very organized garage ⭐️⭐️⭐️⭐️⭐️ And treated with respect 🌟🌟🌟🌟🌟Always a good service experience ⚡️⚡️⚡️⚡️⚡️We’ve been doing business with Steven KIA for 1.5 years. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Steven Kia/Toyota for your professional service.
Great service
Welcoming team and All Star Service!
I had an absolute fantastic experience working with my local Steven KIA dealer in Harrisonburg, VA. I had originally begun to look online on sites like Carfax and Autotrader, and found similar cars to what was offered at this dealership, but Steven KIA offered a more "fair price" compared to the dealers that I spoke with closer to NOVA. I worked with Miss Jaimie, but every time I arrived at the dealership, everyone I spoke with was friendly, hospitable, and seemed passionate and knowledgable about their job! As a first time car buyer, and a woman, I felt 100% comfortable conducting my business here!
Welcoming team and All Star Service!
I had an absolute fantastic experience working with my local Steven KIA dealer in Harrisonburg, VA. I had originally begun to look online on sites like Carfax and Autotrader, and found similar cars to what was offered at this dealership, but Steven KIA offered a more "fair price" compared to the dealers that I spoke with closer to NOVA. I worked with Miss Jaimie, but every time I arrived at the dealership, everyone I spoke with was friendly, hospitable, and seemed passionate and knowledgable about their job! As a first time car buyer, and a woman, I felt 100% comfortable conducting my business here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Emily, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Very surprised. The service was outstanding
Courtney was amazing and Mr Good who took me to my was a delightful gentleman. And I was surprised that they were going to deliver my car to our home. Therefore my husband did not need to me to the dealership.
Very surprised. The service was outstanding
Courtney was amazing and Mr Good who took me to my was a delightful gentleman. And I was surprised that they were going to deliver my car to our home. Therefore my husband did not need to me to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Esther, thank you for your kind review; we are happy to pass along your comments to the team here at Steven Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
10/10 RECOMMEND
Steven Kia went above and beyond in servicing my vehicle. Courtney was the main representative who remained in contact with me through the week, as my vehicle needed several things. I also was offered an Uber back to my home, since my vehicle was staying overnight.
10/10 RECOMMEND
Steven Kia went above and beyond in servicing my vehicle. Courtney was the main representative who remained in contact with me through the week, as my vehicle needed several things. I also was offered an Uber back to my home, since my vehicle was staying overnight.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Samantha, we're happy you found our staff to be so supportive during your experience here at Steven Kia. We are always more than happy to assist you if anything else comes up. Take care!
I had an appointment for an oil change and the service
I had an appointment for an oil change and the service tech reminded me that my tires neded to be changed for my safety. thank you.
I had an appointment for an oil change and the service
I had an appointment for an oil change and the service tech reminded me that my tires neded to be changed for my safety. thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HIGHLY Recommend!
On a road-trip from NW PA to NC my Sorento engine decided to go in Baltimore, MD. We had family in Harrisonburg, VA so we left my car at a mechanic in Baltimore while we decided what to do. So glad we did! I called 3 different dealers in the Baltimore area and not one would work with us on the trade or help figure out what to do about my Sorento engine. Steven Kia was able to give me 2k in trade (seriously, the engine was toast) and had my poor Sorento towed the 2.5hrs to their dealership! Cole was able to get us into a 2023 Sportage the same day and we were able to safely get to NC and then back up to NC. As much as I LOVED my Sorento, this new Sportage rides like a dream and the features are fantastic. Not sure what we would have done had it not been for Steven Kia!
HIGHLY Recommend!
On a road-trip from NW PA to NC my Sorento engine decided to go in Baltimore, MD. We had family in Harrisonburg, VA so we left my car at a mechanic in Baltimore while we decided what to do. So glad we did! I called 3 different dealers in the Baltimore area and not one would work with us on the trade or help figure out what to do about my Sorento engine. Steven Kia was able to give me 2k in trade (seriously, the engine was toast) and had my poor Sorento towed the 2.5hrs to their dealership! Cole was able to get us into a 2023 Sportage the same day and we were able to safely get to NC and then back up to NC. As much as I LOVED my Sorento, this new Sportage rides like a dream and the features are fantastic. Not sure what we would have done had it not been for Steven Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sarah, thank you so much for your positive comments about Steven Kia! If you have any further questions, please give us a call. We're always happy to help!