Joe Bowman Auto Plaza

I emailed the dealer on the 4th of July got a response on the 5th from a salesman named bill . Told them about my trade and the vehicle I wanted to purchase. I live 2 hrs away so he said he would email me a trade form so they could get an idea of the value of my trade . He sent the form like 3 times but never had a trade in form with it . So this guy Tony had sent the same form but his finally did include the section for the trade in value. This all finally took place on Monday the 8th before noon . So I waited most of the day for them to get back and finally I tried contacting them by 5pm with no luck I left a message and an email still no response. I called first thing Tuesday morning the 9th and spoke to Bill . He informed me he had the info and apologized that they didn’t get back to me and the guy in question was in a meeting , so he would get right back when he gets out . Then Bill called me back in a few minutes to inform me they SOLD the truck yesterday afternoon around 3pm to some one else . Dealership has good prices but not very good at customer service.

I've been dealing here for quite awhile and I have never been disappointed. Trent Whetzel amazes me with his knowledge, helpful and honest advice. Because of him I will always be a JB customer.

I drove from North Carolina to see a car that friends had brought to my attention. I bought the vehicle, receiving kind, patient and excellent service from Rick and Josh. Thank you.

James has been very helpful with my recent purchase. Mr. Shepherd, who shuttled me back and forth, was very pleasant to ride with. Overall, a great experience.

On time, friendly, efficient, knowledgeable, willing to help, respectful, above and beyond customer’s expectations, not “pushy”, my favorite dealership to work with, Joe Bowman has served me for nearly 20 years and I have no intent to change!

Didn’t mention truck was re painted. Drove 6 hours one way and they didn’t want to budge on price. Only was willing to waive titling fee.

We worked with Jason during our last 2 buying experiences. He is knowledgeable, helpful and very gracious.

Service was done promptly and the car was taken in at the time of my appointment

My experience seems very similar to the other negative reviews. I had an appointment with this dealer about a used Jeep Grand Cherokee on their lot. Not only was the vehicle filthy inside and out, the tires were dry rotted. They refused to budge on the price despite this and even acted like they were doing me a favor by making an offer to trade in my existing vehicle. Run, don't walk away from this place.

We recently purchased a used vehicle from Joe Bowman. Thus is the second vehicle we have purchased from this business. Brooke and Tony assisted us this time and we were very pleaded with service. No high pressure sales practices and took the time to explain all our options. Highly recommend.