Dave Sinclair Ford

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3.5
(1,397 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Inventory

See all 669 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2021.
Shopping for new cars in Missouri? Our St. Louis Ford dealership offers great deals on a New Ford Cars Ford Trucks Certified Ford and Used Cars in St. Louis. Ford dealer customers can find us near Festus Kirkwood Mehlville Oakville St. Charles St. Peters and surrounding Missouri and Illinois communities of O'Fallon MO O'Fallon IL Edwardsville IL and Scott Air Force Base. New Ford cars truckEconoline Vans and a large collection of Ford Commercial and Fleet Vehicles. For the best Ford deals take a look at the New Ford Specials page where you will find frequent Ford specials rebates and incentives at our car dealership in St Louis.
If it's not right we'll make it right...Free!

Service center

Phone number (314) 461-0188

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 31 employees View less employees

Reviews

3.5
(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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1.0

We went to Dave Sinclair since they have the best prices

We went to Dave Sinclair since they have the best prices online for new cars. Our sales person was friendly and helpful although it was very chaotic and busy while we were there and I didn’t feel like we had his full attention (I probably should have scheduled an appt). We were offered 4k under Kelly Blue Book on our trade in. We finally got them to raise the price after going back and forth with them. While this was going on we saw an employee belittling another employee and overheard snide and snarky comments about people’s trade ins. I received a great interest rate but was then pressured to buy an extended warranty on my new 2023 Bronco Sport. After telling the finance guy no various times he had some condescending comments and questions asking if “I really understood how expensive repairs are on new cars are today”. After almost 6 hours we finally got to leave with my new car which I love. Two weeks later the paperwork arrives in the mail and guess what! They didn’t include the sales taxes in my loan payments which I asked for 2 different times. The finance guy was so big on pushing the extended warranty he didn’t listen to what I requested. Now I need to come up with 3K for the DMV to pay the sales taxes. Also they charged us $800 for resistall which I was told was already included in the price of the car (What a scam!). I will NEVER again go to this dealership- Crappy customer service and questionable employee ethics. BEWARE!!!!

1.0

We went to Dave Sinclair since they have the best prices

We went to Dave Sinclair since they have the best prices online for new cars. Our sales person was friendly and helpful although it was very chaotic and busy while we were there and I didn’t feel like we had his full attention (I probably should have scheduled an appt). We were offered 4k under Kelly Blue Book on our trade in. We finally got them to raise the price after going back and forth with them. While this was going on we saw an employee belittling another employee and overheard snide and snarky comments about people’s trade ins. I received a great interest rate but was then pressured to buy an extended warranty on my new 2023 Bronco Sport. After telling the finance guy no various times he had some condescending comments and questions asking if “I really understood how expensive repairs are on new cars are today”. After almost 6 hours we finally got to leave with my new car which I love. Two weeks later the paperwork arrives in the mail and guess what! They didn’t include the sales taxes in my loan payments which I asked for 2 different times. The finance guy was so big on pushing the extended warranty he didn’t listen to what I requested. Now I need to come up with 3K for the DMV to pay the sales taxes. Also they charged us $800 for resistall which I was told was already included in the price of the car (What a scam!). I will NEVER again go to this dealership- Crappy customer service and questionable employee ethics. BEWARE!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

1.0

Pretty Tricky!

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

We loved Sebastian Tes who helped us.

We loved Sebastian Tes who helped us. Our service was excellent and very thoughtful. We highly recommend this dealership.

5.0

We loved Sebastian Tes who helped us.

We loved Sebastian Tes who helped us. Our service was excellent and very thoughtful. We highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Michael Crecelius provided excellent service and directed

Michael Crecelius provided excellent service and directed me to the best vehicle for me, a Ford Edge.

5.0

Michael Crecelius provided excellent service and directed

Michael Crecelius provided excellent service and directed me to the best vehicle for me, a Ford Edge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Mike C did a great job through the entire process.

Mike C did a great job through the entire process. Answered all of our questions and was very helpful.

5.0

Mike C did a great job through the entire process.

Mike C did a great job through the entire process. Answered all of our questions and was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

I had an emergency repair and needed to get my vehicle

I had an emergency repair and needed to get my vehicle back on the road ASAP. I stopped in at Dave Sinclair Ford and spoke with the service advisor Patrick and told him of my situation. He connected me with the service manager Greg and he saw what I was dealing with. 4hrs later I 5k back on the road. Great service and very fair pricing. I will return to Dave Sinclair for future service work.

5.0

I had an emergency repair and needed to get my vehicle

I had an emergency repair and needed to get my vehicle back on the road ASAP. I stopped in at Dave Sinclair Ford and spoke with the service advisor Patrick and told him of my situation. He connected me with the service manager Greg and he saw what I was dealing with. 4hrs later I 5k back on the road. Great service and very fair pricing. I will return to Dave Sinclair for future service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Endless marketing despite Do Not Solicit requests

Bought my vehicle in 2019 with cash. Made it very clear I wanted no solicitations after the sale. Well, now I get mailers for oil changes, tires, and abkut every other month a request to by my car from Salels manager Aaron Jeffers. I've even sent these back with reminders of my DO NOT SOLICIT request. What did I get today? A third request from Jeffers to buy my car. I wont even take my vehicle in for recalls because of fear of ny info going back into the marketing machine. These people will promise the world to get your money, then fail on every level. If it aint right, they'll make it right is a flat out lie. I will never spend another dime nor recommend your business to anyone.

1.0

Endless marketing despite Do Not Solicit requests

Bought my vehicle in 2019 with cash. Made it very clear I wanted no solicitations after the sale. Well, now I get mailers for oil changes, tires, and abkut every other month a request to by my car from Salels manager Aaron Jeffers. I've even sent these back with reminders of my DO NOT SOLICIT request. What did I get today? A third request from Jeffers to buy my car. I wont even take my vehicle in for recalls because of fear of ny info going back into the marketing machine. These people will promise the world to get your money, then fail on every level. If it aint right, they'll make it right is a flat out lie. I will never spend another dime nor recommend your business to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Worst dealership I have dealt with!

Worst dealership I have dealt with! Worked a deal on a new bronco sport, and agreed to come pick it up the next day(because of work). Was guaranteed vehicle would be waiting for me. Got a voice-mail later in the day stating someone else came in the dealership inquiring about the bronco and they sold it to them. My wife went from cloud 9 getting her perfect bronco, to bawling a few hours later. Definitely not a dealership that will stand behind their word.

1.0

Worst dealership I have dealt with!

Worst dealership I have dealt with! Worked a deal on a new bronco sport, and agreed to come pick it up the next day(because of work). Was guaranteed vehicle would be waiting for me. Got a voice-mail later in the day stating someone else came in the dealership inquiring about the bronco and they sold it to them. My wife went from cloud 9 getting her perfect bronco, to bawling a few hours later. Definitely not a dealership that will stand behind their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
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