Working with the people at Dave Sinclair was a great experience. From the initial test drive to the drive off in my new vehicle, they were friendly a...nd professional. The entire process was a pleasure.
Our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services you received a...nd thank you again for choosing Dave Sinclair Ford!
As I'm writing this review, my truck is sitting on their lot for the last 12 days. I have been given four different completion dates. The first excu...se was that the service adviser forgot that my technician was off on vacation. The next excuse...sorry but your truck is in line waiting for the transmission mechanics to work on. As each deadline approached, the only way I would find out if my truck was ready was for me to call. Never once have I been notified of the progress, or in my case, the lack thereof. Two of the items to be repaired this time, are both items that were not fixed the first time. There was no problems buying the $65,000 truck. Service after the sale is proving to be exhausting!! I'm of the opinion that Dr. Sinclair puts all warranty work behind any pay repairs. Very dissatisfied.
It sounds like your visit here at Dave Sinclair Ford Inc. did not live up to our expectations?which is not what we like to hear. Rest assured we prid...e ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (314) 892-2600 and we will do our best to make this better. We hope to hear from you soon.
Always greeted with a smile by Matt Hackney. Very professional and knowledgeable.
Tom Bedbury was the service manager. He helped me and explained what my Ford Escape needed. He was courteous and friendly. He assisted me promptly ...and efficiently. My car was completed in the time frame he mentioned. Thank you
Caroline, it is great to read such wonderful comments about your recent experience with us! Safe travels!
Don Kraus was the service adviser that handled my work order and he did an excellent job. He was knowledgeable and courteous; he kept me informed on ...the progress of the job and offered a rental car when it was determined that the job would take over a day to complete. My car has been running great since I brought it in and that's much appreciated!
Our salesperson was very pleasant and helpful. He showed us several transit vans so we could compare them and was very helpful with our decision makin...g process.
As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Always receive excellent service on my 2015 and 2016 Explorers.
I have been dealing with Dave Sinclaire Ford since 1986 and keep coming back. I like how they do business..."If it isn't right we will make it right".... The second and third generation of Sinclair's continue what Dave instilled in them.
Salesperson worked hard to find me the exact car I was looking for.
Excellent service! I would recommend them to anyone.