Reviews
Great Experience...
Great experience! Brian found the exact Jeep I was looking for. He was great to work with and made the entire car buying process very simplistic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Laura, Thank you for your FIVE STAR REVIEW and fantastic comments about Brian!! #Wylerway
The worst experience of buying a new car
We bought are vehicle At Jeff Wyler Lawrenceburg IN. in march of 2017 after only two months(05/30/17) we took the vehicle back . The vehicle was pulling to the right so we took it in for service they found the vehicle out of alignment and did a completed alignment after driving the car for 2 weeks we took it back for the same problem (06/16/17) vehicle pulling to the right they found the vehicle to be out of aligment again they did another complete front end alignment got the vehicle back after driving the vehicle for less than a month (07/18/17 found that the vehicle was still pulling to the right so at this point I called their general sales manager and explain to him that this would be the third time bringing the vehicle in for the same problem after only having the vehicle for 5 months he said he would talk with the service manager and make sure it was done right after taking the vehicle in for the third time the service manager told me that there was nothing wrong with the vehicle and that if I thought I had any more problems with the vehicle to take it to another dealer and not to bring it back there at this point I had to call Dodge and they assign me to their case management team and gave me a case # after talking to them for months they finally got the vehicle into another dealer ship and so far it seems like they have fixed the alignment problem it took 9 months to get this problem taken care of the problem of the time was because the General Sales Manager at Jeff Wyler in Lawrenceburg IN. would not return phone calls to myself or Dodge case management which was way I had to bring Dodge into this he stop talking with me and not returning my calls I have also taking the vehicle to outside sources to check the front end alignment and was told it was out of alignment in total this vehicle has been on a fornt end alignment rack 6 times and the vehicle is only 10 months old !
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Friendly staff
Very friendly staff. Helped us get our bad credit score. up with the right people.we were able to get a new car within thirty days after talking with them we got our new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carolyn, Thank you for your FIVE STAR REVIEW!! #Wylerway
Service on our two 2009 trucks
Since Eric Johnson started working in service things are great. Eric is very good at his job, Eric always treats customers with respect and gets the job done. He explains the problems, the cost and time required to fix the trucks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for your FIVE STAR REVIEW and kind comments about Eric!! #Wylerway
Excellent friendly outgoing
Brian S & Brandon M worked very hard on getting me my blue jeep they knew it had to be blue i went back in forth for 6mon before i actually decided to purchase an they didn’t mind they stayed in touch An was very friendly and patient with me friendly funny outgoing & just all around great customer service everyday I look at my jeep An smile I’ve never felt that way about a vehicle before thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW!! That's loyalty!! Thank you for your FIVE STAR REVIEW and for sharing your experience! We appreciate your business! #WylerWay
Great dealership!
Everyone was very professional and courteous. We were looking for a 2018 Wrangler and after shopping around they provided us with the best deal in the tri-state Brian Steenhoek was a pleasure to work with and very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your FIVE STAR REVIEW!! We appreciate your business and your nice comments about Brian. #WylerWay
Purchase of 2018 Charger Daytona
I worked with Jason Malone, Brian Steenhoek, and Rick Brock throughout my purchase experience. They were friendly, and very helpful, while I ordered my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Body Touch up & tire leak
Outstanding service again! The body paint touch up guy took care of my problem and was quick and very nice. The same goes for the service department who fixed a leaking tire problem very quickly. Super helpful & friendly!! Shoutout to Brian Steenhoek who made sure everything was taken care of ... always friendly & caring!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent People.
Simply put... These are the best people I found in the car business. They are #1 in my book. I drive 130 miles to buy a truck from Jeff Wyler in Lawrenceburg.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW!!!! You drove 130 miles to allow us the satisfaction of your business. What an awesome testimony to share! Thank you so much for your comment and your loyalty. Welcome to the Jeff Wyler Family!
Great to work with
Great to work with even when I was buying a used car. They went the extra mile ( maybe even 2 ) to make sure I got a great deal . Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car