Tom Tepe Autocenter

Reviews

4.9 out of 5 4.9
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 30, 2018

    I had my Pontiac Solstice emergency brake adjusted however it worked only one day and now won't hold the car on a downhill grade. Dwight Cornett

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 22, 2018

    Very quick response to my e-mail inquiry. However, no difference in pricing compared to other Buick dealers closer to home. I would recommend the dealership... to anyone who is located near their location.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Tom Tepe Autocenter and for your referrals! It was a pleasure to assist you and please let us ...know when we can do so again! Best, Tom Tepe Autocenter Team

  • July 17, 2014

    Couldn't ask for better. Doug took the time to work with us and he got us the best deal possible. Dennis and the guys in service went the extra mile and... the finance department arranged for the best possible interest rate.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2018

    The Sales and Service dept. at this dealership are good people. They took the time i felt i needed to explain everything within the buying process and... on both cars that I looked at until I was satisfied.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Best, Tom Tepe Autocenter

  • 5.0 out of 5
    January 24, 2018

    All of the guys I worked with to get my car were amazing. They were very understanding and helpful to inform me of what the best options were for me to... get out from under my old car. I got a really good deal and now I have a great, beautiful, reliable vehicle that got me out from under my piece of crap. I would recommend this dealership to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Tom Tepe Autocenter and for your referrals! It was a pleasure to assist you and please let us ...know when we can do so again! Best, Tom Tepe Autocenter Team

  • 5.0 out of 5
    December 8, 2017

    Knew what I wanted and what payment I could make. The associates worked with me to make that happen and did everything in their power to make the entire... transaction as easy as possible. Excellent service and excellent salesman Kyle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2017

    Very happy with our buying experience at Tom Tepe Auto Center. Staff was very friendly and tried to do everything to get the sale done in a timely manner.... We are very happy with our new SUV. I would recommend them to anyone who is shopping for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paulette, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting... our team goals. If there is anything more we can do for you, please come back and see us any time! Take care! Best regards, Tom Tepe Autocenter Team

  • 5.0 out of 5
    April 15, 2017

    Good as it gets. Will see you again. Good service. I am a man of few words. Thanks for caring.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Kenneth! We really appreciate your business and are so happy that we could provide great service to you and your ve...hicle. We look forward to serving you again! Regards, The Tom Tepe Autocenter Team

  • 5.0 out of 5
    November 17, 2016

    While traveling yesterday (11/16/2016) from Aurora, IN to visit my mother in Greenfield, IN with a female friend, we came up over the railroad track in... Milan; felt the minor bump; and started hearing the noise from under the car that told us there was definitely something wrong. We pulled into an empty parking lot and looked under the car to see a large black panel of hard plastic hanging from under the engine area. With flashers activated to alert other drivers of our verrrrrry slow progress, we made our way around the corner to Tom Tepe Auto Center. Ron came out immediately to find out if he could help. To make a long story short, my Dodge was put on the lift; the panel was reattached with a smile and a handshake in less than an hour -- AT NO CHARGE!! Deb & I could not believe it. I have been the victim in the past of excessive charges because I am an uneducated female when it comes to engines. That did NOT happen at Tom Tepe. I cannot say enough positive comments about those folks. Marvelous!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2014

    I was looking for a Malibu 2012, low miles and it had to be white or black. I called dealership and fortunately Doug Burns answered the phone and I told... him what I wanted. I don't always trust salesmen, but I felt very at ease talking with Doug. He was very professional, friendly and went out of his way to please me. He said he had nothing on the lot, but would find what I was looking for. He came up with 4 autos. He recommended the car he thought was the best deal, had low miles and was still under warranty. I bought the Malibu and we love it. I feel very fortunate to have this car dealership close to home.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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