Reviews
John Crissafulli, our sales person was informative,
John Crissafulli, our sales person was informative, patient and extremely helpful. He met our every expectation. My husband and I highly recommend him. Judy and David Bonior
John Crissafulli, our sales person was informative,
John Crissafulli, our sales person was informative, patient and extremely helpful. He met our every expectation. My husband and I highly recommend him. Judy and David Bonior
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David and Judy, thank you for recommending John and sharing your positive experience at Prince Frederick Ford! We're pleased to hear he met all your expectations. Enjoy the ride!
I was told my vehicle would be ready the next day, it was
I was told my vehicle would be ready the next day, it was ready the same day. Awesome service John. John is my service advisor at Prince Frederick Ford.
I was told my vehicle would be ready the next day, it was
I was told my vehicle would be ready the next day, it was ready the same day. Awesome service John. John is my service advisor at Prince Frederick Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carlos, it's fantastic to hear that John and the team at Prince Frederick Ford exceeded your expectations with their prompt service. Thank you for sharing your experience!
Scheduled my oil change at 10 and less than an hour later
Scheduled my oil change at 10 and less than an hour later it was done with a recall being completed also. This is why I travel to this location instead of the two closer dealers. Outstanding service, thank all of you and keep it up!
Scheduled my oil change at 10 and less than an hour later
Scheduled my oil change at 10 and less than an hour later it was done with a recall being completed also. This is why I travel to this location instead of the two closer dealers. Outstanding service, thank all of you and keep it up!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, we're delighted to hear that our team at Prince Frederick Ford provided you with outstanding service! Thank you for choosing us and sharing your experience. We look forward to seeing you again soon!
Fast transaction.
Fast transaction. Low pressure pricing. Could have been a bit lower. Salesman were knowledgeable. Thanks
Fast transaction.
Fast transaction. Low pressure pricing. Could have been a bit lower. Salesman were knowledgeable. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us at Prince Frederick Ford! We're glad to hear that our team provided a fast and knowledgeable service. We appreciate the feedback on pricing and will keep it in mind moving forward.
Excellent good experience Very nice staff Not too
Excellent good experience Very nice staff Not too expensive Recommend this dealership to others Fast service
Excellent good experience Very nice staff Not too
Excellent good experience Very nice staff Not too expensive Recommend this dealership to others Fast service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Connie, we're delighted to hear you had an excellent experience with our team at Prince Frederick Ford! Thank you for recommending us and appreciating our fast service. We look forward to seeing you again!
I stopped by PFF just to see what they had.
I stopped by PFF just to see what they had. I met Cameron, a sales person. He kept in touch whenever a vehicle came in that he thought met my requirements. Eventually my dream truck came in. (who knew I needed a truck) I bought it. Nobody was really pushy about the sale. It was a rather pleasant experience.
I stopped by PFF just to see what they had.
I stopped by PFF just to see what they had. I met Cameron, a sales person. He kept in touch whenever a vehicle came in that he thought met my requirements. Eventually my dream truck came in. (who knew I needed a truck) I bought it. Nobody was really pushy about the sale. It was a rather pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good People
The staff was friendly and patient. With a no-pressure approach, they took the time to answer all my questions, allowed me to walk away and think on it overnight without the hard-sell tactics. When purchasing they did not make me feel rushed, fully explained all the terms, took the time to do a inspection of the vehicle with me, while providing instruction on how to use the features, where to find important items, etc. I am glad they have decided that buying a car should not be an uncomfortable experience.
Good People
The staff was friendly and patient. With a no-pressure approach, they took the time to answer all my questions, allowed me to walk away and think on it overnight without the hard-sell tactics. When purchasing they did not make me feel rushed, fully explained all the terms, took the time to do a inspection of the vehicle with me, while providing instruction on how to use the features, where to find important items, etc. I am glad they have decided that buying a car should not be an uncomfortable experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car Review
I had a great experience. Richard was amazing to work with and he even followed up with a call today. Loving my new vehicle!
New car Review
I had a great experience. Richard was amazing to work with and he even followed up with a call today. Loving my new vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Prince Frederick Ford New car purchase
Working with Jacob and Keith was fantastic and so was Lisa, the customer service rep. I enjoyed most of my experience.
Prince Frederick Ford New car purchase
Working with Jacob and Keith was fantastic and so was Lisa, the customer service rep. I enjoyed most of my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of new Ford Bronco
From the manage on down you can tell they take pride in team work. It was obvious from my first contact with Prince Frederick Ford that they wanted my experience to be a good one. I've already recommended them to others
Purchase of new Ford Bronco
From the manage on down you can tell they take pride in team work. It was obvious from my first contact with Prince Frederick Ford that they wanted my experience to be a good one. I've already recommended them to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase