Reviews
I had my car checked for a 1200 mile relocation.
I had my car checked for a 1200 mile relocation. "All good", I was told. Six months later I find the entire bottom of the car is rotted out, the brake line so corroded I was not allowed to drive it home. The subframe about to fall off…and other axle etc rot. I could have been Killed on that 1200 mile trip. Other times, when I got the car back from service suddenly there'd be new problems. Quick, superficial service….they don’t take care of your car, could care less. When I confronted them about these Huge mistakes they said "not our fault". Oh really, then who's. Almost $10,000 repairs, 108,000 miles. Why did I spend all this money for a Mercedes E350 "reliable luxury car". Dave Cissi, Service Manager took NO RESPONSIBILITY for this terrible, dangerous service work.
I had my car checked for a 1200 mile relocation.
I had my car checked for a 1200 mile relocation. "All good", I was told. Six months later I find the entire bottom of the car is rotted out, the brake line so corroded I was not allowed to drive it home. The subframe about to fall off…and other axle etc rot. I could have been Killed on that 1200 mile trip. Other times, when I got the car back from service suddenly there'd be new problems. Quick, superficial service….they don’t take care of your car, could care less. When I confronted them about these Huge mistakes they said "not our fault". Oh really, then who's. Almost $10,000 repairs, 108,000 miles. Why did I spend all this money for a Mercedes E350 "reliable luxury car". Dave Cissi, Service Manager took NO RESPONSIBILITY for this terrible, dangerous service work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience - Skipper was very thorough and no
Great experience - Skipper was very thorough and no pressure. I checked out a couple of different cars and bought one of them.
Great experience - Skipper was very thorough and no
Great experience - Skipper was very thorough and no pressure. I checked out a couple of different cars and bought one of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s been great working with Walt.
It’s been great working with Walt. This is my 3rd car I’ve purchased or leased through him! Great service every time!
It’s been great working with Walt.
It’s been great working with Walt. This is my 3rd car I’ve purchased or leased through him! Great service every time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service and professionalism.
Excellent customer service and professionalism. Clean environment and friendly staff. Impressive inventory and sales staff.
Excellent customer service and professionalism.
Excellent customer service and professionalism. Clean environment and friendly staff. Impressive inventory and sales staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service in the sales process.
Excellent service in the sales process. Would highly recommend St Louis Mercedes to anyone looking to purchase a car
Excellent service in the sales process.
Excellent service in the sales process. Would highly recommend St Louis Mercedes to anyone looking to purchase a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a van from Walt and the entire process was very
Bought a van from Walt and the entire process was very smooth and easy he knowledgeable of the sprinter vans is super
Bought a van from Walt and the entire process was very
Bought a van from Walt and the entire process was very smooth and easy he knowledgeable of the sprinter vans is super
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My salesperson, Matt Althage, made this the best MB
My salesperson, Matt Althage, made this the best MB purchasing experience ever. Incredibly helpful in every regard. Top notch knowledge and assistance. I love MB and I love buying them from Matt at MB of St. Louis
My salesperson, Matt Althage, made this the best MB
My salesperson, Matt Althage, made this the best MB purchasing experience ever. Incredibly helpful in every regard. Top notch knowledge and assistance. I love MB and I love buying them from Matt at MB of St. Louis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Walt was very understanding of our needs of a van and
Walt was very understanding of our needs of a van and helps out tremendously would recommend him. To all our friends and family
Walt was very understanding of our needs of a van and
Walt was very understanding of our needs of a van and helps out tremendously would recommend him. To all our friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Came in looking for a car and Walt put me into a new suv
Came in looking for a car and Walt put me into a new suv , he was very knowledgeable and was not pushy at all we will recommend him to all our friends
Came in looking for a car and Walt put me into a new suv
Came in looking for a car and Walt put me into a new suv , he was very knowledgeable and was not pushy at all we will recommend him to all our friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lesa Lowry is an amazing sales representative — fair,
Lesa Lowry is an amazing sales representative — fair, professional, very engaging — and went the extra mile to deliver my new C300 4Matic exactly as I wanted — also, in handling plates transfer for me — and after-the-sale follow-up! If you are leasing or buying — reach out to Lesa!
Lesa Lowry is an amazing sales representative — fair,
Lesa Lowry is an amazing sales representative — fair, professional, very engaging — and went the extra mile to deliver my new C300 4Matic exactly as I wanted — also, in handling plates transfer for me — and after-the-sale follow-up! If you are leasing or buying — reach out to Lesa!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase