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Mercedes-Benz of St Louis

(271 reviews)

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(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of St Louis from DealerRater.

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I had a great experience at this dealership during my car

I had a great experience at this dealership during my car purchase pursuit. Although I ended up selecting a car from a different location, it was my interaction with Matt (sales associate) and Becka (sales manager) that made it a very difficult decision to purchase another car. In the future, all of my referrals and my 1st stop will be to this location because the customer experience is top notchi!

I had a great experience at this dealership during my car

I had a great experience at this dealership during my car purchase pursuit. Although I ended up selecting a car from a different location, it was my interaction with Matt (sales associate) and Becka (sales manager) that made it a very difficult decision to purchase another car. In the future, all of my referrals and my 1st stop will be to this location because the customer experience is top notchi!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Stacy the service person I talked to just asked about a

Stacy the service person I talked to just asked about a service she made me feel stupid I honestly was in awe and then when I asked for her name she asked for mine and then hung up it was honestly one of the most disrespectful calls

Stacy the service person I talked to just asked about a

Stacy the service person I talked to just asked about a service she made me feel stupid I honestly was in awe and then when I asked for her name she asked for mine and then hung up it was honestly one of the most disrespectful calls

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I wanted to take a moment to share my recent experience

I wanted to take a moment to share my recent experience as a new and satisfied Mercedes-Benz customer. The sales team at the St. Louis Mercedes dealership was nothing short of amazing, and I was particularly impressed by Lesa Lowery. Lesa consistently exemplifies professionalism and integrity in every business transaction. Her caring and calm approach made the car buying experience truly memorable. She is highly knowledgeable and goes above and beyond to ensure her customers are satisfied. Lesa made my car buying journey an enjoyable one. I am an extremely satisfied new Mercedes-Benz owner Thank you, Darryl Sams Extremely satisfied new Mercedes-Benz owner

I wanted to take a moment to share my recent experience

I wanted to take a moment to share my recent experience as a new and satisfied Mercedes-Benz customer. The sales team at the St. Louis Mercedes dealership was nothing short of amazing, and I was particularly impressed by Lesa Lowery. Lesa consistently exemplifies professionalism and integrity in every business transaction. Her caring and calm approach made the car buying experience truly memorable. She is highly knowledgeable and goes above and beyond to ensure her customers are satisfied. Lesa made my car buying journey an enjoyable one. I am an extremely satisfied new Mercedes-Benz owner Thank you, Darryl Sams Extremely satisfied new Mercedes-Benz owner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just wanted to share what a wonderful experience I had

Just wanted to share what a wonderful experience I had leasing my new Mercedes from Lesa. She was great returning my phone calls and answered any questions I had. I will definitely use Mercedes St. Louis in the future.

Just wanted to share what a wonderful experience I had

Just wanted to share what a wonderful experience I had leasing my new Mercedes from Lesa. She was great returning my phone calls and answered any questions I had. I will definitely use Mercedes St. Louis in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience purchasing our new car from Lesa at MB

Great experience purchasing our new car from Lesa at MB St Louis! She is so thoughtful ans thorough and keeps her clients well informed throughout the car buying process. She made sure to answer all questions and made it so easy. She is approachable and made sure all our questions were answered. The whole dealership has been excellent. We are leaving audi after 15 years and are so happy to find the perfect Mercedes with Lesa at your dealership! Thank you so much.

Great experience purchasing our new car from Lesa at MB

Great experience purchasing our new car from Lesa at MB St Louis! She is so thoughtful ans thorough and keeps her clients well informed throughout the car buying process. She made sure to answer all questions and made it so easy. She is approachable and made sure all our questions were answered. The whole dealership has been excellent. We are leaving audi after 15 years and are so happy to find the perfect Mercedes with Lesa at your dealership! Thank you so much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership.

Great dealership. Being a out of state purchase. Scott Gilbert was very helpful made everything smooth and easy and simple. I recommended Scott to anyone looking for a vehicle. Also Steve in finance made all the paper easy. They sent paperwork overnight with a over night return envelope. The whole process was smooth and simple. Thank you will use you guys again in the future.

Great dealership.

Great dealership. Being a out of state purchase. Scott Gilbert was very helpful made everything smooth and easy and simple. I recommended Scott to anyone looking for a vehicle. Also Steve in finance made all the paper easy. They sent paperwork overnight with a over night return envelope. The whole process was smooth and simple. Thank you will use you guys again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have purchased a few cars from Mercedes Benz of STL

I have purchased a few cars from Mercedes Benz of STL over the years. Most recently last week bought AMG GLC 63E S working with Scott Gilbert. The experience was fast, smooth and got us going on our way same afternoon. Scott followed up with me a few times since to make sure everything was in order and we couldn't be happier

I have purchased a few cars from Mercedes Benz of STL

I have purchased a few cars from Mercedes Benz of STL over the years. Most recently last week bought AMG GLC 63E S working with Scott Gilbert. The experience was fast, smooth and got us going on our way same afternoon. Scott followed up with me a few times since to make sure everything was in order and we couldn't be happier

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have worked with this dealership for nearly 20 years,

I have worked with this dealership for nearly 20 years, and many cars. The service / maintenance experience is excellent. The sales experience is excellent. And... the cars are excellent.

I have worked with this dealership for nearly 20 years,

I have worked with this dealership for nearly 20 years, and many cars. The service / maintenance experience is excellent. The sales experience is excellent. And... the cars are excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely thrilled with my experience at Mercedes Benz

Absolutely thrilled with my experience at Mercedes Benz of St. Louis, and I can't thank John Lupia enough! From the start, John was incredibly helpful and attentive to my needs. I was looking for a very specific GLC with a set of features, and John went above and beyond to source the perfect one from another dealership. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend John and the team at Mercedes Benz of St. Louis if you're in the market for a new car! 5 stars all the way!

Absolutely thrilled with my experience at Mercedes Benz

Absolutely thrilled with my experience at Mercedes Benz of St. Louis, and I can't thank John Lupia enough! From the start, John was incredibly helpful and attentive to my needs. I was looking for a very specific GLC with a set of features, and John went above and beyond to source the perfect one from another dealership. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend John and the team at Mercedes Benz of St. Louis if you're in the market for a new car! 5 stars all the way!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is very clean and had lots of beautiful

The dealership is very clean and had lots of beautiful cars. Worked with Lesa Who was very knowledgeable, kind, and very patient with me. She paid attention to me the entire time. Answered every question then showed me everything in the car so I could use it right off the lot. An excellent experience and drove home with the best car I’ve ever had.

The dealership is very clean and had lots of beautiful

The dealership is very clean and had lots of beautiful cars. Worked with Lesa Who was very knowledgeable, kind, and very patient with me. She paid attention to me the entire time. Answered every question then showed me everything in the car so I could use it right off the lot. An excellent experience and drove home with the best car I’ve ever had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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