Reviews
Great service team led by Michael and the other members
Great service team led by Michael and the other members of the Subaru team thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was friendly, courteous, and competent.
Everyone was friendly, courteous, and competent. They kept me informed of my car's progress. I'm really thankful for the shuttle service. I will be returning!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Storck, 2022 Crosstrek
This was my second Subaru from Sean Sullivan and what is now Sunset Hills Subaru (formerly Webster Groves Subaru). Both times were great! No pressure, always very helpful. That is why we ended up with two from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was looking for my first new car since 1998!
I was looking for my first new car since 1998! We had a great experience with Sean Sullivan . Sean was patient, professional, and extremely helpful. He was especially kind to me when I shed a few tears as I said goodbye to my trusty minivan. At just 2 weeks of ownership, I am loving my new Forester. Many thanks to Sean and the team at Sunset Hills Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We received friendly and timely service on a re-call
We received friendly and timely service on a re-call issue. Michael informed us when the vehicle was being worked on, but not yet complete, and again when it was ready to be picked up
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased our Outback an our CrossTrek from Sunset,
We purchased our Outback an our CrossTrek from Sunset, and both times were a very positive experience. Going there for services is like visiting family. Sounds odd, but we actually really look forward to going there and seeing them. That alone makes all the difference and keeps us coming back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful accommodating, good attention, thorough questions
Helpful accommodating, good attention, thorough questions answered, or warm and friendly place to stay while the work is being done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was fast and efficient.
Service was fast and efficient. Our representative was very professional. Facilities and waiting area clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Waiting area was comfortable clean had ample supply of
Waiting area was comfortable clean had ample supply of coffee or other beverages that you might want the service rep was attentive to me and I appreciated the fact that there was a car wash after service in my car
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sunset Hills Subaru staff is always friendly and helpful.
Sunset Hills Subaru staff is always friendly and helpful. They go out of their way to solve any issues and help in anyway. I will return to buy my next car here and their service department is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair