Reviews
They were a family, and made you feel like family. They listened and helped me to find exactly the vehicle I was looking for to accommodate my family! This place is awesome! My husband and I highly recommend them! Thank you Heritage Ford!
They were a family, and made you feel like family. They listened and helped me to find exactly the vehicle I was looking for to accommodate my family! This place is awesome! My husband and I highly recommend them! Thank you Heritage Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2026 Bronco from Devin, very smooth easy transaction and everyone was very very nice. Would recommend and will return!
Bought a 2026 Bronco from Devin, very smooth easy transaction and everyone was very very nice. Would recommend and will return!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely the best experience with Devin Bledsoe. I would buy a car through him from anywhere. Simple, easy. NO B.S.! So 10 stars really and thank you, Devin 👍😊
Absolutely the best experience with Devin Bledsoe. I would buy a car through him from anywhere. Simple, easy. NO B.S.! So 10 stars really and thank you, Devin 👍😊
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dicky Sutton was referred to me and did an excellent job helping me select my F150! I cannot say enough about how much he helped me! Devon Bledsoe Was also very kind and helpful and completing my sales! Brett Did an excellent job explaining the extended warranty and processing my credit application and completing it so all in all I was very satisfied with Heritage Ford and look forward to using them as I put 100,000 miles or more on my new F150!
Dicky Sutton was referred to me and did an excellent job helping me select my F150! I cannot say enough about how much he helped me! Devon Bledsoe Was also very kind and helpful and completing my sales! Brett Did an excellent job explaining the extended warranty and processing my credit application and completing it so all in all I was very satisfied with Heritage Ford and look forward to using them as I put 100,000 miles or more on my new F150!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a very pleasant experience. Our salesman Devin was great. I would recommend him to everyone.
It was a very pleasant experience. Our salesman Devin was great. I would recommend him to everyone.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership! Best and easiest car buying experience I’ve ever had. Highly recommend this dealership and highly commend Alex, Bob and Devin for their outstanding customer service. Also, got a great price on the vehicle we purchased. Five star dealership!
Great dealership! Best and easiest car buying experience I’ve ever had. Highly recommend this dealership and highly commend Alex, Bob and Devin for their outstanding customer service. Also, got a great price on the vehicle we purchased. Five star dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sold car to me on condition that I inspect with my personal mechanic. Vehicle got to mechanic (approx 20 miles away) and started shuddering. Mechanic went on initial test drive before doing any inspection, vehicle coded and shut down in middle of intersection. Called Heritage and they call a wrecker, 1.5 hours later the vehicle and i arrive back at Heritage. I stand in lobby for over 15 minutes before anyone helps me (no other customers). Salesman and Office Manager come out and inspect the vehicle and then refund me initial deposit. Office Manager doesn't even have courtesy to talk to me. The Salesman calls me the next day to say they found the issue that the air filter was turned around backwards. I reminded him that the vehicle was purchased Sat morning with no one else allowed to drive (put deposit down to pull vehicle out of inventory) until I picked up Monday morning. He then proceeded to tell me it was my mechanic that must of turned filter around. My mechanic only took the vehicle on test drive, didn't even get to inspection. What a joke!!! This is 2nd car I have bought from them, should of learned lesson 1st time when between driving the car off the lot and getting home the antennae fin cover flew off. The had just detailed the car prior to me picking up. Coincidence?
Sold car to me on condition that I inspect with my personal mechanic. Vehicle got to mechanic (approx 20 miles away) and started shuddering. Mechanic went on initial test drive before doing any inspection, vehicle coded and shut down in middle of intersection. Called Heritage and they call a wrecker, 1.5 hours later the vehicle and i arrive back at Heritage. I stand in lobby for over 15 minutes before anyone helps me (no other customers). Salesman and Office Manager come out and inspect the vehicle and then refund me initial deposit. Office Manager doesn't even have courtesy to talk to me. The Salesman calls me the next day to say they found the issue that the air filter was turned around backwards. I reminded him that the vehicle was purchased Sat morning with no one else allowed to drive (put deposit down to pull vehicle out of inventory) until I picked up Monday morning. He then proceeded to tell me it was my mechanic that must of turned filter around. My mechanic only took the vehicle on test drive, didn't even get to inspection. What a joke!!! This is 2nd car I have bought from them, should of learned lesson 1st time when between driving the car off the lot and getting home the antennae fin cover flew off. The had just detailed the car prior to me picking up. Coincidence?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Devin was a pleasure to work with! We are very much enjoying our most recent purchase.
Devin was a pleasure to work with! We are very much enjoying our most recent purchase.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had purchased a vehicle from Heritage several years ago. I had a super experience then, so I checked with Heritage this time. Going online, I found a vehicle I liked. I looked at the Blue Book and saw that Heritage had the highest rating for it at the best price. Decided to drive an hour to check it out. I was met by Devin, who answered all my questions, set up a test drive, and sat with my wife and I as we decided. We took a lunch to decide and returned to purchase the vehicle. Once again, the work with the paperwork went easily, the vehicle was prepped spotless, and we were able to drive away happy. One of the things I appreciated was that there was not any dickering. They had the best car at the best price of any and that was it. The other thing I really appreciated was the customer service provided by Devin and the rest of the staff. Now, with this car, I may never need another one, but if I do, I will definitely shop at Heritage first!
I had purchased a vehicle from Heritage several years ago. I had a super experience then, so I checked with Heritage this time. Going online, I found a vehicle I liked. I looked at the Blue Book and saw that Heritage had the highest rating for it at the best price. Decided to drive an hour to check it out. I was met by Devin, who answered all my questions, set up a test drive, and sat with my wife and I as we decided. We took a lunch to decide and returned to purchase the vehicle. Once again, the work with the paperwork went easily, the vehicle was prepped spotless, and we were able to drive away happy. One of the things I appreciated was that there was not any dickering. They had the best car at the best price of any and that was it. The other thing I really appreciated was the customer service provided by Devin and the rest of the staff. Now, with this car, I may never need another one, but if I do, I will definitely shop at Heritage first!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am appalled at Heritage Ford's complete lack of respect for their customers and there ability to do their job when servicing a car. Did you know when you make a service appointment that doesn't mean they will actually touch your car? Also when you have paid for a service on your car and you find out later it was never done and nobody can tell you why? Not only do they not do it but then they don't do it or give you a refund! Of course they would be happy to schedule you and have you pay for the same service again. They also will give you a total amount owed and then when you show up for your car the total due is much higher and they can't explain why! The lady who works at the quick lane part of it is completely unqualified and knows absolutely nothing! I have never dealt with or seen a more incapable place in all of my life. This includes their quick lane and their service department. You would be better off to let a xxxxxx work on your car under a shade tree then trust these people to take care of your vehicle I HIGHLY recommend you never go there for service!!?!!
I am appalled at Heritage Ford's complete lack of respect for their customers and there ability to do their job when servicing a car. Did you know when you make a service appointment that doesn't mean they will actually touch your car? Also when you have paid for a service on your car and you find out later it was never done and nobody can tell you why? Not only do they not do it but then they don't do it or give you a refund! Of course they would be happy to schedule you and have you pay for the same service again. They also will give you a total amount owed and then when you show up for your car the total due is much higher and they can't explain why! The lady who works at the quick lane part of it is completely unqualified and knows absolutely nothing! I have never dealt with or seen a more incapable place in all of my life. This includes their quick lane and their service department. You would be better off to let a xxxxxx work on your car under a shade tree then trust these people to take care of your vehicle I HIGHLY recommend you never go there for service!!?!!
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase