Reviews
Randy and Emna did their very best to provide me with all
Randy and Emna did their very best to provide me with all the information I needed to make the decision to purchase and operate the vehicle after purchase, including the trade and both continue to provide me with assistance as the need arises.
Randy and Emna did their very best to provide me with all
Randy and Emna did their very best to provide me with all the information I needed to make the decision to purchase and operate the vehicle after purchase, including the trade and both continue to provide me with assistance as the need arises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I enjoyed the whole process from sales to driving off in
I enjoyed the whole process from sales to driving off in my vehicle, my sales person an financial experience was satisfactory.
I enjoyed the whole process from sales to driving off in
I enjoyed the whole process from sales to driving off in my vehicle, my sales person an financial experience was satisfactory.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that your experience from sales to finance was satisfactory at Waldorf Ford. Thank you for choosing us, and enjoy driving your new vehicle!
The service writer Wendy was great no problems.
The service writer Wendy was great no problems. I didn't like how they try to get over on me with reported problem I'm a retired technician that happened to know a little bit about cars I have a warranty with endurance and waldoft Ford is where I want to take my vehicle but I want to feel comfortable that they will take care of reported problem with out me having to call or see mangers.
The service writer Wendy was great no problems.
The service writer Wendy was great no problems. I didn't like how they try to get over on me with reported problem I'm a retired technician that happened to know a little bit about cars I have a warranty with endurance and waldoft Ford is where I want to take my vehicle but I want to feel comfortable that they will take care of reported problem with out me having to call or see mangers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
It's great to hear that Wendy provided excellent service. We understand your concerns about feeling confident in the handling of reported issues, especially with your background as a retired technician. Our goal is to ensure you feel comfortable and well taken care of during each visit. If there's anything specific you'd like us to address or discuss further, please don't hesitate to reach out directly. Management Team at Waldorf Ford - (240) 427-1309
Rob Was very professional and tentative to my car needs
Rob Was very professional and tentative to my car needs and easy to talk with.
Rob Was very professional and tentative to my car needs
Rob Was very professional and tentative to my car needs and easy to talk with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback for Rob is much appreciated! Thank you for supporting Waldorf Ford.
We have purchased several vehicles from Waldorf Ford and
We have purchased several vehicles from Waldorf Ford and we have received excellent service every time. We will continue to purchase vehicles from Waldorf ford in the future.
We have purchased several vehicles from Waldorf Ford and
We have purchased several vehicles from Waldorf Ford and we have received excellent service every time. We will continue to purchase vehicles from Waldorf ford in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for your continued trust in Waldorf Ford! We're ecstatic to hear about your positive experiences and look forward to serving you again in the future.
All some dealer great people and nice and friendly derive
All some dealer great people and nice and friendly derive writer great and tech was nice
All some dealer great people and nice and friendly derive
All some dealer great people and nice and friendly derive writer great and tech was nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the review. We look forward to your next visit to Waldorf Ford!
Exceptional, friendly and changed my oil rotated tires
Exceptional, friendly and changed my oil rotated tires and took care of factory recalls all in my driveway. The best!
Exceptional, friendly and changed my oil rotated tires
Exceptional, friendly and changed my oil rotated tires and took care of factory recalls all in my driveway. The best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Waldorf Ford! We're happy to hear that our team provided exceptional service right at your doorstep. We appreciate the kind words and look forward to assisting you again in the future!
I was most impressed by the promp, courteous, no hassle
I was most impressed by the promp, courteous, no hassle transaction. Rose, and Malcolm was so helpful, attentive to my family needs. I have to say they made the process so easy.
I was most impressed by the promp, courteous, no hassle
I was most impressed by the promp, courteous, no hassle transaction. Rose, and Malcolm was so helpful, attentive to my family needs. I have to say they made the process so easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Rose and Malcolm provided a prompt, courteous experience for you at Waldorf Ford. It's great to know they made the process easy and attentive to your family's needs. Thank you for sharing!
Very poor attention to detail.
Very poor attention to detail. Purchased a used car and once you sign papers they do not care. I went to pickup my vehicle as it needed a part fixed prior to me taking it home. Upon arriving to pick it up the following was the "delivery experience": -2 missing valve stem caps -1 dead key fob -Both key fobs missing the hard key inside -Front tire pressure on both tires was 22 / Rear at 38 (Specs are 32psi each tier) and I had to put air in it myself. -Tank of gas near empty -The "repair job" was done terribly leaving exposed wires inside the door jam -Back glass covered in dried glue from the tint that was removed I sent them a picture of the shady door repair and asking to replace the missing keys and have been ignored for 2 days. Would not purchase from here again and if this is the level of detail you receive a car in how can you trust the "inspection" and any other look overs of the car they are actually selling you. I don't normally leave reviews but being ignored with these problems is not how a large dealership should conduct business.
Very poor attention to detail.
Very poor attention to detail. Purchased a used car and once you sign papers they do not care. I went to pickup my vehicle as it needed a part fixed prior to me taking it home. Upon arriving to pick it up the following was the "delivery experience": -2 missing valve stem caps -1 dead key fob -Both key fobs missing the hard key inside -Front tire pressure on both tires was 22 / Rear at 38 (Specs are 32psi each tier) and I had to put air in it myself. -Tank of gas near empty -The "repair job" was done terribly leaving exposed wires inside the door jam -Back glass covered in dried glue from the tint that was removed I sent them a picture of the shady door repair and asking to replace the missing keys and have been ignored for 2 days. Would not purchase from here again and if this is the level of detail you receive a car in how can you trust the "inspection" and any other look overs of the car they are actually selling you. I don't normally leave reviews but being ignored with these problems is not how a large dealership should conduct business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It's disappointing to hear about your experience with the vehicle delivery and subsequent communication issues. We strive for thoroughness in our service, so it's concerning that these details were overlooked. Please reach out directly as we would like to address each of these concerns promptly and restore your confidence in us. Thank you, Management Team at Waldorf Ford - (240) 427-1309
I would like to thank Ashley at Waldorf Ford for her
I would like to thank Ashley at Waldorf Ford for her service on my visit !!!
I would like to thank Ashley at Waldorf Ford for her
I would like to thank Ashley at Waldorf Ford for her service on my visit !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Waldorf Ford a five-star review and giving a shout-out to Ashley!