Reviews
Professional service
The staff was very helpful, courteous, and followed up quickly. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen A Terrell
Everyone was very helpful and positive the my whole experience. I would recommend Ford to my family and friends. Thanks again ! Karen A Terrell
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car buying experience
My experience Waldorf Ford was great. My saleman Tim Maryland was outstanding, he answered all my questions and addressed all my concerns. The finance guy was great also. I would say this was by far my best car buying experience. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
The service I received was professional and efficient. I like they way they come and talk with you about the problems with your vehicle and explain the recommended solutions. And their quick. Keep up the good work and I'll keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Buying Experience
It was a very pleasant buying experience, great deal and within 2 hours I was out the door keys in hand! Thank you for an easy purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keeps My Navigator Happy
I have a Lincoln Navigator and will not let anyone work on it but the service department at Waldorf Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford 250 King Ranch
Faruq is outstanding. Great service all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service Agent of our Day!!!
Daughters Ford Fiesta hadn't been driven in six months, the charging system was just depleted, low oil light on - got it charged just for service at Waldorf Ford; didn't have an appointment but the service agent was an absolute professional, stated it would be no problem and should have the car back in a few hours - i was thinking the next business day. Wife and I went shopping - after an hour received a call that the car was ready "Wow" that is Awesome Service. Craig Burgess was the Outstanding Service Agent of our Day!!! Picking up the car he stated the car was in very good shape, Thank you Craig! Larry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service outing!
I have a 2003 Ford Excursion which was purchased from there. I had brake work performed and the service was exceptional. My thanks to Ross and Jackie of the service department. I also thank the sales department for allowing me to use my computer at one of their desk closest to the side door. the are in the waiting room does not really have any privacy when you want to use a computer. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service and product
Had a great experience . Bought my first new car Saturday from waldorf ford. So far so good. The focus is getting 45 mpg . So I am saving a decent money on my commute to work
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase