Reviews
Ashley, Harper you're one of the main reasons why we/I
Ashley, Harper you're one of the main reasons why we/I HATE shopping for cars. I submitted an inquiry about your Jeep Wrangler almost 3 days ago, I got an email from Harper- sent her all my information and my trade......silent for days. Ashley text me i did the same, she also went silent. What was the point of you reaching out to me when you fail to deliver. Those two days you ignored me i was shopping somewhere else. Learn about customer service, learn how to kill with conviction, learn how to do your job!
Ashley, Harper you're one of the main reasons why we/I
Ashley, Harper you're one of the main reasons why we/I HATE shopping for cars. I submitted an inquiry about your Jeep Wrangler almost 3 days ago, I got an email from Harper- sent her all my information and my trade......silent for days. Ashley text me i did the same, she also went silent. What was the point of you reaching out to me when you fail to deliver. Those two days you ignored me i was shopping somewhere else. Learn about customer service, learn how to kill with conviction, learn how to do your job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I?ve had nothing but great experiences with Pile
I?ve had nothing but great experiences with Pile Chevrolet in DryRidge Ky. They have always been professional and reliable in their service and especially the in the Service Department Thanks Ted Robbins
I?ve had nothing but great experiences with Pile
I?ve had nothing but great experiences with Pile Chevrolet in DryRidge Ky. They have always been professional and reliable in their service and especially the in the Service Department Thanks Ted Robbins
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I enjoyed working with Sean Wiley in the purchase of a
I enjoyed working with Sean Wiley in the purchase of a used Colorado with very low mileage. He was friendly and very helpful. During the "purchase drive", he demonstrated the features and precautions in using a 4 wheel drive vehicle to a person with no prior 4 wheel drive experience. I am extremely happy with this purchase.
I enjoyed working with Sean Wiley in the purchase of a
I enjoyed working with Sean Wiley in the purchase of a used Colorado with very low mileage. He was friendly and very helpful. During the "purchase drive", he demonstrated the features and precautions in using a 4 wheel drive vehicle to a person with no prior 4 wheel drive experience. I am extremely happy with this purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought several vehicles and sent several friends
I have bought several vehicles and sent several friends to Piles , always feel welcome and like my business means something . Good experience all around and very trustworthy staff !
I have bought several vehicles and sent several friends
I have bought several vehicles and sent several friends to Piles , always feel welcome and like my business means something . Good experience all around and very trustworthy staff !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty and Randy were amazing!
Betty and Randy were amazing!!! Made me feel i was only customer in the building. Even though I was buying a used truck and not a new vehicle they treated me amazing
Betty and Randy were amazing!
Betty and Randy were amazing!!! Made me feel i was only customer in the building. Even though I was buying a used truck and not a new vehicle they treated me amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris Lawrence made the car by experience so easy!
Chris Lawrence made the car by experience so easy! He had me in and out of the store with a new car in less than two hours.
Chris Lawrence made the car by experience so easy!
Chris Lawrence made the car by experience so easy! He had me in and out of the store with a new car in less than two hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Really loved the service at Piles Chevy.
Really loved the service at Piles Chevy. I was looking for a new vehicle due to an accident and I went around to four different dealerships. You could definitely tell the difference at Piles. I worked with Betty and also had the pleasure of working with sale manager Randy. Very friendly and personalable people. Something I really like is I looked at a car one day, told them I would think about it. They let me think about without blowing up my phone. Piles is the way car buying should be! I can't recommend this place enough.
Really loved the service at Piles Chevy.
Really loved the service at Piles Chevy. I was looking for a new vehicle due to an accident and I went around to four different dealerships. You could definitely tell the difference at Piles. I worked with Betty and also had the pleasure of working with sale manager Randy. Very friendly and personalable people. Something I really like is I looked at a car one day, told them I would think about it. They let me think about without blowing up my phone. Piles is the way car buying should be! I can't recommend this place enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Working with Betty (sales) and Randy (manager) was the
Working with Betty (sales) and Randy (manager) was the best car buying experience I’ve ever had.. There was no haggling and no pressure to purchase. Very honest and gave me a fair price for my trade unlike other dealerships. With Randy’s help, he showed me that I could get a refund on the extended warranty and GAP insurance I purchased with my trade in (I only owned about 7 months) which is close to $3000.
Working with Betty (sales) and Randy (manager) was the
Working with Betty (sales) and Randy (manager) was the best car buying experience I’ve ever had.. There was no haggling and no pressure to purchase. Very honest and gave me a fair price for my trade unlike other dealerships. With Randy’s help, he showed me that I could get a refund on the extended warranty and GAP insurance I purchased with my trade in (I only owned about 7 months) which is close to $3000.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
About a year and a half ago we purchased a used Equinox
About a year and a half ago we purchased a used Equinox for Dan. With what we had heard about this dealership was all true. Treated with respect and no pressure to purchase. Unfortunately we lost our Equinox and needed transportation once again. My first thought was to go back to Dan at Piles. They didn't disappoint, treated just as good the second time.
About a year and a half ago we purchased a used Equinox
About a year and a half ago we purchased a used Equinox for Dan. With what we had heard about this dealership was all true. Treated with respect and no pressure to purchase. Unfortunately we lost our Equinox and needed transportation once again. My first thought was to go back to Dan at Piles. They didn't disappoint, treated just as good the second time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very pleased with Joel’s prompt responses even on
I was very pleased with Joel’s prompt responses even on his day off! The entire sales team from the sales mgr down all were very friendly and honest thru the whole process. I know selling an 07 doesn’t bring the same commissions but even so, I believe I was treated the same as a person buying a brand new 50,000 truck. Kudos!!
I was very pleased with Joel’s prompt responses even on
I was very pleased with Joel’s prompt responses even on his day off! The entire sales team from the sales mgr down all were very friendly and honest thru the whole process. I know selling an 07 doesn’t bring the same commissions but even so, I believe I was treated the same as a person buying a brand new 50,000 truck. Kudos!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car