Reviews
Write a review2014 Ford Escape experience
We went in to buy a new car and our salesman showed us a certified used with all of the options that we wanted as well as a new car. There was no push for either car and we didn't have to go to a different building or sales person to look at the option for a used car vs used. We ended up buying the certified used car because of the better warrantee. The dealership is also fixing the ding and the scratch on the car even though it is a used car with no cost to us, they are even providing me a car while it is being fixed! Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford.
FLNorton
Today we were shopping for a new vehicle. We had a great experience. Thanks! Bill
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford.
Great team-Pierre and Ryan at Boulevard Auto Sales
The folks at 'Boulevard' in Lewes, DE are great to work with. Thank you to Pierre, our sales consultant, for his skill to make our experience as customers positively memorable and enjoyable. He pointed out features of different cars that ultimately allowed us to choose the right one for us. Our ultimate choice was for a used car. The repair shop through Pierre's coordination took care to see that we were satisfied with some minor adjustments; and washing the car making it look and feel new! 5 stars to him, the repair shop and also to general manager Ryan who helped us secure the deal. See these fine gentlemen because the two of them made it is worth our time spent searching for and buying our 'new' car. To buy a new or used vehicle, shop here first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford.
excellent
Bill was great he was the best.from begining to end would diffinitly recomend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford.
Awesome experience
The best way to promote customer service and a overall excellent experience is to actually experience it yourself, well that is true when it came to purchasing my Mustang from John Cribbin . Right from the start John took time to answer any question as well as making the whole process of purchasing a car easy and seamless. His knowledge and professionalism is outstanding ! I was extremely satisfied with my entire experience. Thanks John for making me part of the family at Boulevard Ford of Georgetown.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind word.
BEST SWITCH EVER!!!
I was car shopping for a ford explorer and found the one i wanted. I sent a link for the car i found to Joe Gould who works in parts. He is my cousin and i knew he could point me in the right direction. He gave all my information to Rose and she went to lewes to pick up my beautiful SUV. when i got to the dealership after work she had it all ready to go. She got me the best deal for my car and took lots of time to help me get everything set up in the explorer. She was definitely an awesome sales woman and I would advise anyone looking for a new car to go and talk to ROSE. She made the whole experience fun and painless. I am so excited to join the ford family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive comments. I am so glad to hear that you enjoyed your experience with us! We hope to see you soon. Call us if there is anything we can help you with.
Bill Woods, Sales consultant, Boulevard Ford
Certified Sales Consultant, Bill Woods is the best I've seen in a long time. He gets to the point, gives straight forward answers to direct questions and ultimately makes the customer WANT to buy a vehicle. He represents his employer well. He saved the deal in my recent purchase. I would recommend your next vehicle search include Mr. Woods.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford
Happy Happy Happy
I have dealt with this dealership since probably 2001. They are always courteous and friendly. If there is a problem they do their best to resolve it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kinds words, and your continued support to Preston Boulevard Ford.
First-Rate
For those of us that do not buy new vehicles often, the event can be quite stressful. However, this was not my experience at all. My salesman, Clint Bader, was very responsive to my needs and I want to express my sincere gratitude as he was very helpful, knowledgeable, and patient. He is truly a compliment to the car salesman profession and an asset to Preston Boulevard Ford. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford
Great Customer Service
Purchased our 2015 Navigator from Boulevard through Rose Thibault. We found Rose to be an excellent salesperson who was knowledgeable about the Navigator, and who was intent in making sure we had a good car buying experience. I would highly recommend both Boulevard and Rose.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words comments. I'm so glad that you are pleased with the customer service that you received. Thank you for putting your trust in Preston Boulevard Ford