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Laura Buick GMC

(4.5) 876 reviews

Dealer on Cars.com since August 2012

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat Closed
Sun Closed

Reviews

4.5
876 lifetime reviews. Includes reviews of Laura Buick GMC from DealerRater.com
  • Last minute flight!
    December 2, 2017

    I called on a Friday afternoon and spoke to Aaron Kent. He validated everything that I needed to hear and I booked a flight out from New Jersey the n...ext morning. He sent a shuttle to pick me up and within a 1/2 hour we had selected the truck and were going through paperwork. I knew exactly what i wanted before I arrived and that helps. The price was the exact same that was listed online with no issues. Laura was packed with customers when I arrived and I wouldn't expect anything less form a dealership that offered the best deals in the Nation. I read all the reviews before I booked the flight, and i'm shocked that anyone would not give a 5 star rating for the Value of the purchase price you get for a new truck here. I would strongly recommend Out of state buyers to make the trek to Laura. I'm sure glad I did! Thank you Aaron.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Great salesman
    January 23, 2018

    Steve Rogers is an awesome salesperson. He really cares about his customer and his follow up after the sale is fantastic. We will always buy from Ste...ve. Dan & Kelly Rapoff

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Outstanding customer service
    January 23, 2018

    Doug, Mary and Phil all worked together to ensure our purchaseing experience was outstanding . Phil picked up my wife at the airport and Doug and Mary... ensured everything that was agreed to happened after the purchase. They don???t forget you after you drive off of the lot. Doug was very responsive before the purchase and once I got to the dealership I realized how busy he and the folks are. The GMC truck is a great vehicle and the dealership experience added to my satisfaction. My wife now thinks she will forgo a new Range Rover and purchase a GM vehicle at Laura. Thank You for that also.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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See All In-Stock Inventory


Service & Repair

Service Reviews

4.5

190 lifetime reviews of the Service Department.
Includes reviews of Laura Buick GMC from DealerRater.com

  • Tooling Mechanic
    December 12, 2017

    Harry was great! Came in looking for a new 2500HD and ended getting the perfect truck with the wheels I wanted!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Top-of-the-line service department
    November 14, 2017

    Very qualified service writers and top-of-the-line technicians always had great service . And it is very nice seeing a local company rise to the top... they are number one in the nation as far as sales .

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Wheel Balance

    $34 and up*

    Oil, Filter Change

    $39.95 and up*

    Tire Rotation

    $21.5 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2012

Laura Buick-GMC is a family owned and operated business with a strong commitment to customer satisfaction. We combine family values, integrity and character so that our customers are ensured to experience excellent service and are treated with the utmost respect. We specialize in lifted trucks and superior service. We service all makes and models! Come see why we are the #1 Volume Buick-GMC Dealer In The Nation!

"#1 Volume Buick-GMC Dealer In the Nation! We Have The Largest Selection of Trucks in the Entire Country!"

Top Reviewed Employees

Jonathan Werner

Salesman

19 reviews

Jason "JD" DeLong

Sales

16 reviews

Steve ROGERS

Salesman

8 reviews

Justin Sandbach

Salesman

5 reviews

Danny GRIFFITHS

Salesman

3 reviews
Laura Buick GMC
903 N Bluff Rd Collinsville, IL 62234
New (618) 223-6804
Used (618) 223-5998
Service (618) 623-0346
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