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Laura Buick GMC

(3,732 reviews)
Visit Laura Buick GMC
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2024 consumer dealer award 2019 consumer dealer award
New (618) 223-6804 (618) 223-6804
Used (618) 223-5998 (618) 223-5998
Service (618) 623-0346 (618) 623-0346

Reviews

(3,732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laura Buick GMC from DealerRater.

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Very helpful and courteous staff.

Very helpful and courteous staff. They answered all of my questions about the car I was inquiring about. Even sent me several walk around videos. If you’re in the market for a New or Used vehicle, give these folks a try!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best service advisor I’ve ever had.

Best service advisor I’ve ever had. Dave was insanely knowledgeable and communicative. I had a long and complicated list of issues and he addressed each and every one with care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The staff was very friendly and helpful.

The staff was very friendly and helpful. Even allowed me to send pics of my old car due to a medical reason to no travel a lot of extra trips over..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt Philley was awesome, he answered all my questions

Matt Philley was awesome, he answered all my questions responded quickly. Fastest and the easiest car buying experience I've ever had. Would definitely look at getting my next new car from Laura GMC. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service experience

The inspection update videos are great as well as the real time tracking. Staffs are welcoming and the waiting lounge is comfy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The selections of trucks is amazing, Zach answered all of

The selections of trucks is amazing, Zach answered all of my questions, a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was my first time purchasing a vehicle online/over

This was my first time purchasing a vehicle online/over the phone. My salesman, Justin Scheaffer made it the easiest buying process of a vehicle I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Recommend for purchase but not service.

Recommend for purchase but not service. 2 issues on my Denali ultimate not fixed after 2 service visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Vehicle Purchase Laura GMC

Great purchase experience - Drew in Sales had all information needed to complete purchase quickly. Nice to work with dealership where purchase is easy and without problems. Special thanks to Brady who was able to get purchased vehicle shipped out quickly and delivered 3 days earlier than scheduled. Appreciate a no hassle purchase. Thanks Mike King Savannah, GA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Laura Buick GMC for the outstanding service!

Thank you Laura Buick GMC for the outstanding service! Special thanks to Mike Mcafee and Jason Joellner, for great customer service these knows how to get stuff done and make the customer happy thanks I’m really enjoying my new truck Special thanks from Harrison Jackson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.