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Jason my service advisor was amazing!!!! So genuine and helped me understand what I needed done to my car. Best service I have had in a long time. Thank you Jason B for everything!
Company is crap
They lie to you about your warranty if you do go to them double check every paper cause they will give you a 60000 mile warranty only even if you pay for extended warranty
Kenneth, I'm sorry to hear you had a poor experience with our store. I sure don't want to be confrontational, but this is a pretty open-shut case. Are you still suggesting that the papers you signed differ from the product you purchased? This is definitely not the case. It's unfortunate that some kind of misunderstanding occurred, but you were not charged for anything you did not receive.
Great experience. Found both cars on the internet, they had it ready for me to test drive when we pulled in. Buying process was easy and didn’t take long at all. Highly recommended!
We're super glad your experience with our internet sales team exceeded your expectations! We do our best to keep improving our customer service and sales process. Positive feedback plays a major role in this. Thanks for taking the time to give us the nice shoutout.
Overall a fantastic exprriance .I would send anyone who ask to jack schmit chevrolet
Thanks for the great review James. We take pride in our customer satisfaction and it's awesome to know we're doing things right. Thanks again for taking the time to give us your endorsement. Come back soon!
I would buy from Mical McEuen again. He made my first dealer buy easy. Was happy to help answer any questions I had before and after buying my SUV.
Alright! Thank's from all of us for the great review. I'll be sure to tell Mical you had such a great experience!!
Excellent service by Salesman. He was very knowledgeable and curtesy.
Thanks Anita. We really appreciate your great review!
I recently purchased a new vehicle from Jack Schmitt Chevrolet in Wood River. Chris Louth was fabulous. The atmosphere he created was inviting, relaxed, and enjoyable.
Chris, we really appreciate you taking the time to give us such a great review. Come back soon!
Environmental Health Inspector
Great as always! Just wish they could get more help for their current wonderful staff! And miss having the earlier hours, they helped so much with my work schedule! ��
Thanks Giselle. We're staffing up as we speak! As for the hours, we understand. So you know, there is a drop box for after-hours drop-offs. I don't know if this is helpful, but maybe...! Also, you can always give us a call in advance to see if there are ways we can accommodate your schedule. Thanks again, and come back soon!
Jack Schmitt Chevrolet Wood River is excellent!
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
Hey Rich! I'm sorry it took so long to reply, but I just wanted to say thanks for the kind review on behalf of our dealership. Come back soon!
We had an excellent experience from our sales consultant, Mical McEuen, when we were shopping for a new car. He answered all our many questions about the 2018 Impala we were interested in. We would recommend that if you are shopping for a new or used car, go see Mical.
Thanks for the awesome review. I'll be sure to let Mical know.