Reviews
Great team!! Great experience !!
My family has done business with Cassens for a very long time. I trust these guys. The entire process of buying a car was fast and easy. No long waits and no disappointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So Easy!
Holly makes it easy! No pressure & she made sure all the information I needed to make an informed decision. This is the second car I have purchased from her, & I purchased two others from Cassens prior to Holly working there. Jack Gai has been there for all 4 vehicles & he, like Holly, makes it easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent car-buying experience
This is the fifth vehicle we have bought from this dealership. This is my daughters first car. It was an excellent first car buying experience for her. Will always do business with Cassens.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love Cassens!
This was our third vehicle purchase from cassens. This was out first time working with Tony and he was great! We ended up test driving like 4 cars and he was so patient throughout all of it. We are extremely happy with our new car as well. He went through everything and made sure we understood how everything worked.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here I go AGAIN!!
4th Wrangler in 4 years! I clearly love my Jeeps and Cassens is the ONLY place I’d go to get ‘em. Earnie always treats me like family and that means the world to me. He, Scott and Mike went above and beyond and I have no doubt I’ll be back. Just maybe not next year...according to my wife.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my new car!!
Everyone I worked with at Cassen’s was as friendly as could be and went above and beyond to find a safe and reliable vehicle to fit my price range. I really appreciate all their hard work and would recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Sarah, for the wonderful review! We are very happy that we were able to help you find the right car! We appreciate you trusting us with this big decision and look forward to working with you again in the future! Thank you again, Sarah!
Wonderful experience
We had a great experience. They worked with what our needs were and everyone was very friendly. Tony was so kind and helpful we really appreciated him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
I have purchased 15+ new vehicles in my life and this purchase was by far the best experience I have had. Holly was great, got the price I thought was right on a vehicle but it sold, she found another vehicle and got it to the dealership, Kept the same price for the deal. All the paperwork was ready and waiting when I arrived. Dustin worked with me on extended warranty info and got me a great loan rate. Holly knows the systems of the vehicle and took the time to make sure I understood the ins and outs. Would recommend the dealership and Holly to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I got exactly what I wanted.
I was looking for a specific jeep with pretty specific parameters. I had found one that suited my wants and needs in the website and called the day before I wanted to be at the dealership. Bob handled my questions and called me back on some questions I had. He then met me the next day on his day off to take care of me. I have had both really good and really bad experiences at dealerships, this was a good one. No one pushed me into anything or pressured me into extras. Very happy with my new jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Very pleased with the buying experience and customer service that we have received from the dealership thus far. Would recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car